AMPATH Network Operations Report
2020-03-30 - 2020-04-05
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0054806 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU030WMI2FORNN & FIU034WFORSP4NN | Undetermined | Vendor | Closed | 2020-03-30 18:03:00 | 2020-03-30 21:33:00 | 0 days 3 hr 30 min |
| INC0054779 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Closed | 2020-03-30 18:04:23 | 2020-03-30 22:33:09 | 0 days 4 hr 28 min |
| INC0054909 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Resolved | 2020-04-01 18:54:01 | 2020-04-01 18:54:36 | 0 days 0 hr 0 min |
| INC0054957 | 4 - Low | 2 - High | Brief Outage Resolved- AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Closed | 2020-04-02 14:24:03 | 2020-04-02 14:24:34 | 0 days 0 hr 0 min |
| INC0054990 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Backbone JACK-JACK | Circuit - Bumped Fiber | Vendor | Resolved | 2020-04-03 03:43:50 | 2020-04-03 03:43:51 | 0 days 0 hr 0 min |
| Ticket No.: | INC0054806 |
| Subject: | Availability - AMPATH Provider LANautilus FIU030WMI2FORNN & FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU030WMI2FORNN
FIU034WFORSP4NN |
| Current State: | Closed |
| Start Time: | 2020-03-30 18:03:00 |
| End Time: | 2020-03-30 21:33:00 |
| Description | The listed asset is available. AMPATH and LANautilus Engineers were contacted. The reason for the outage is undetermined. |
| Ticket No.: | INC0054779 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2020-03-30 18:04:23 |
| End Time: | 2020-03-30 22:33:09 |
| Description | The listed asset is currently available. LANautilus Engineers reported the outage was due to a fiber cut in Sao Paulo, caused by civil works. Team perform splicing of fiber and service was restored. |
| Ticket No.: | INC0054909 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2020-04-01 18:54:01 |
| End Time: | 2020-04-01 18:54:36 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0054957 |
| Subject: | Brief Outage Resolved- AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2020-04-02 14:24:03 |
| End Time: | 2020-04-02 14:24:34 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
| Ticket No.: | INC0054990 |
| Subject: | Brief Outage Resolved - AMPATH Backbone JACK-JACK |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411 |
| Current State: | Resolved |
| Start Time: | 2020-04-03 03:43:50 |
| End Time: | 2020-04-03 03:43:51 |
| Description | The following assets are available after a brief outage. Vendor engineers have been notified. The reason for the outage is due to a fiber bump from 3rd party Maintenance. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.95629% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.97814% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 98.09441% |
| FIU030WMI2FORNN | 3 hr 30 min | 97.91666% | 99.52008% |
| AMP-JACK-JACK-100GE-52411 | 0 hr 0 min | 99.99983% | 98.96678% |
| FIU034WFORSP4NN | 3 hr 30 min | 97.91666% | 99.62583% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 91.82844% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.88018% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.35003% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 98.68946% |
| FIU020UMI2SP3NN | 4 hr 29 min | 97.32275% | 98.60495% |
| Aggregate All AMPATH Backbone Circuits | 0 days 11 hr 29 min | 99.31559% | 98.45602% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |