AMPATH Network Operations Report
2020-03-16 - 2020-03-22
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0053859 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Resolved | 2020-03-16 00:07:44 | 2020-03-16 00:14:00 | 0 days 0 hr 6 min |
| INC0053897 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Resolved | 2020-03-16 17:01:42 | 2020-03-16 17:02:42 | 0 days 0 hr 1 min |
| INC0053916 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Hardware | Vendor | Resolved | 2020-03-16 21:22:18
2020-03-16 23:00:24 |
2020-03-16 21:22:23
2020-03-17 00:12:18 |
0 days 0 hr 0 min
0 days 1 hr 11 min |
| INC0053917 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Hardware | Vendor | Closed | 2020-03-16 21:42:40 | 2020-03-16 21:42:45 | 0 days 0 hr 0 min |
| INC0053945 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-03-17 09:02:43 | 2020-03-17 09:02:52 | 0 days 0 hr 0 min |
| INC0054009 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN | Unannounced Maintenance | Vendor | Closed | 2020-03-18 03:05:56 | 2020-03-18 03:06:00 | 0 days 0 hr 0 min |
| INC0054046 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-03-18 12:19:01 | 2020-03-18 12:21:01 | 0 days 0 hr 2 min |
| INC0054154 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-03-19 15:11:58 | 2020-03-19 15:12:00 | 0 days 0 hr 0 min |
| INC0054077 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU030WMI2FORNN | Circuit - Other | Vendor | Resolved | 2020-03-18 18:03:12 | 2020-03-19 20:28:27 | 1 days 2 hr 25 min |
| Ticket No.: | INC0053859 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2020-03-16 00:07:44 |
| End Time: | 2020-03-16 00:14:00 |
| Description | The listed asset was unavailable. AMPATH and LANautilus Engineers have been contacted; however, the reason for the outage is undetermined. No further outages are expected. |
| Ticket No.: | INC0053897 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2020-03-16 17:01:42 |
| End Time: | 2020-03-16 17:02:42 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0053916 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2020-03-16 21:22:18 |
| End Time: | 2020-03-16 21:22:23 |
| Description | The listed asset was unavailable. AMPATH and LANautilus Engineers have been contacted and they have stated the outage was due to a failed card in Santos, Brazil. The failed card has been replaced. No further outages are expected. |
| Ticket No.: | INC0053917 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2020-03-16 21:42:40 |
| End Time: | 2020-03-16 21:42:45 |
| Description | The listed asset was briefly unavailable. AMPATH and LANautilus Engineers have been contacted and they have stated the outage was due to a failed car in Santos, Brazil. This card has been replaced. No further outages are expected. |
| Ticket No.: | INC0053945 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-03-17 09:02:43 |
| End Time: | 2020-03-17 09:02:52 |
| Description | The listed asset is currently available following a brief outage. LANautilus engineers were contacted. The reason for outage was undetermined. No further outages are anticipated. |
| Ticket No.: | INC0054009 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN |
| Source Of Impact: | Vendor |
| Affected: | FIU035WMI2CRPNN
FIU031WCRPPANNN |
| Current State: | Closed |
| Start Time: | 2020-03-18 03:05:56 |
| End Time: | 2020-03-18 03:06:00 |
| Description | The listed asset are available following a brief outage. AMPATH and LANautilus Engineers have been contacted and they have stated the outage is due to a planned maintenance. Maintenance has been completed. |
| Ticket No.: | INC0054046 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-03-18 12:19:01 |
| End Time: | 2020-03-18 12:21:01 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0054154 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-03-19 15:11:58 |
| End Time: | 2020-03-19 15:12:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0054077 |
| Subject: | Availability - AMPATH Provider LANautilus FIU030WMI2FORNN |
| Source Of Impact: | Vendor |
| Affected: | FIU030WMI2FORNN |
| Current State: | Resolved |
| Start Time: | 2020-03-18 18:03:12 |
| End Time: | 2020-03-19 20:28:27 |
| Description | The listed asset is currently available. AMPATH and LANautilus Engineers have been contacted. Engineers have determined that the fault is located in Miami, FL. However, the reason of outage is indeterminate. AMPATH engineers worked with LANautilus to restore connectivity. All services has been restored. No further outage is expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.95629% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.97814% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 98.09440% |
| FIU030WMI2FORNN | 1 days 2 hr 25 min | 84.27329% | 99.55982% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 98.96679% |
| FIU034WFORSP4NN | 1 hr 12 min | 99.27596% | 99.66556% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 0 hr 2 min | 99.97834% | 91.68323% |
| FIU031WCRPPANNN | 0 hr 0 min | 99.99934% | 99.88018% |
| FIU035WMI2CRPNN | 0 hr 0 min | 99.99934% | 99.35003% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 98.68946% |
| FIU020UMI2SP3NN | 0 hr 6 min | 99.93700% | 98.65621% |
| Aggregate All AMPATH Backbone Circuits | 1 days 3 hr 46 min | 98.34633% | 98.45457% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |