Generated Report for AMPATH

AMPATH Network Operations Report
2020-03-02 - 2020-03-08

AMPATH Network Operations Center

New Connections

Connector	Type	Date	Sponsor

Upgrades

None

New Services

None

Other

None

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)	Duration

INC0052892	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN	Undetermined	Vendor	Resolved	2020-03-02 06:11:38	2020-03-02 06:12:00	0 days 0 hr 0 min
INC0052927	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN	Undetermined	Vendor	Closed	2020-03-02 19:20:00	2020-03-02 19:21:00	0 days 0 hr 1 min
INC0053034	2 - High	2 - High	Outage Resolved - AMPATH Provider Lanautilus FIU030WMI2FORNN	Unannounced Maintenance	Vendor	Closed	2020-03-04 05:07:55	2020-03-04 10:18:30	0 days 5 hr 10 min
INC0053044	2 - High	2 - High	Outage Resolved - Ampath Provider LANautilus FIU035WMICRPNN	Unannounced Maintenance	Vendor	Resolved	2020-03-04 11:00:00	2020-03-04 11:26:00	0 days 0 hr 26 min
INC0053119	4 - Low	2 - High	Brief Outage - AMPATH LANautilus Circuit FIU030WMI2FORNN	Undetermined	Vendor	Resolved	2020-03-05 09:06:39	2020-03-05 09:06:40	0 days 0 hr 0 min
INC0053147	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN	Circuit - Bumped Fiber	Vendor	Closed	2020-03-05 18:57:15	2020-03-05 18:58:00	0 days 0 hr 0 min
INC0053223	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN	Circuit - Damaged Fiber	Vendor	Resolved	2020-03-06 16:25:04	2020-03-06 18:29:13	0 days 2 hr 4 min
INC0053233	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN	Undetermined	Vendor	Resolved	2020-03-06 18:29:57	2020-03-06 18:30:00	0 days 0 hr 0 min
INC0053307	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN	Undetermined	Vendor	Resolved	2020-03-07 21:20:09	2020-03-07 21:21:00	0 days 0 hr 0 min
INC0053297	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN	Circuit - Cut Fiber	Vendor	New	2020-03-07 13:34:02	2020-03-08 01:06:53	0 days 11 hr 32 min
INC0053306	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN	Circuit - Cut Fiber	Vendor	Resolved	2020-03-07 21:08:37	2020-03-08 03:43:13	0 days 6 hr 34 min
INC0053320	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilis FIU026UMI2SA1NN	Undetermined	Vendor	Resolved	2020-03-08 09:20:45	2020-03-08 09:20:47	0 days 0 hr 0 min

Unscheduled Outages Detail

Ticket No.:	INC0052892
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN
Source Of Impact:	Vendor
Affected:	FIU031WCRPPANNN
Current State:	Resolved
Start Time:	2020-03-02 06:11:38
End Time:	2020-03-02 06:12:00
Description	The listed asset is now available after a brief outage. LANautilus engineers have been contacted;however, the reason for the outage is undetermined. No further outages are expected.

Ticket No.:	INC0052927
Subject:	Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN
Current State:	Closed
Start Time:	2020-03-02 19:20:00
End Time:	2020-03-02 19:21:00
Description	The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undertermined.

Ticket No.:	INC0053034
Subject:	Outage Resolved - AMPATH Provider Lanautilus FIU030WMI2FORNN
Source Of Impact:	Vendor
Affected:	FIU030WMI2FORNN
Current State:	Closed
Start Time:	2020-03-04 05:07:55
End Time:	2020-03-04 10:18:30
Description	The listed asset was unavailable. Lanautilus Engineers have been contacted. The reason for the outage was due to a maintenance in Puerto Rico. This maintenance has been completed.

Ticket No.:	INC0053044
Subject:	Outage Resolved - Ampath Provider LANautilus FIU035WMICRPNN
Source Of Impact:	Vendor
Affected:	FIU035WMI2CRPNN
Current State:	Resolved
Start Time:	2020-03-04 11:00:00
End Time:	2020-03-04 11:26:00
Description	The listed asset is now available. LANautilus engineers have been contacted. The reason for the outage was due to an extended maintenance. Maintenance has been completed. No further outages are expected.

Ticket No.:	INC0053119
Subject:	Brief Outage - AMPATH LANautilus Circuit FIU030WMI2FORNN
Source Of Impact:	Vendor
Affected:	FIU030WMI2FORNN
Current State:	Resolved
Start Time:	2020-03-05 09:06:39
End Time:	2020-03-05 09:06:40
Description	The listed asset is available following a brief outage. LANautilus Engineers have been contacted but the reason for outage is undetermined.

Ticket No.:	INC0053147
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN
Source Of Impact:	Vendor
Affected:	FIU035WMI2CRPNN
Current State:	Closed
Start Time:	2020-03-05 18:57:15
End Time:	2020-03-05 18:58:00
Description	The listed asset is available following a brief outage. LANautilus identified the outage to a brief degradation event in San Juan, Puerto Rico. No further impact is expected.

Ticket No.:	INC0053223
Subject:	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2020-03-06 16:25:04
End Time:	2020-03-06 18:29:13
Description	The listed asset is available. LANautilus Engineers have been contacted. The reason for the outage was damaged fiber. No further outages are anticipated.

Ticket No.:	INC0053233
Subject:	Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN
Source Of Impact:	Vendor
Affected:	FIU035WMI2CRPNN
Current State:	Resolved
Start Time:	2020-03-06 18:29:57
End Time:	2020-03-06 18:30:00
Description	The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.

Ticket No.:	INC0053307
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN
Source Of Impact:	Vendor
Affected:	FIU035WMI2CRPNN
Current State:	Resolved
Start Time:	2020-03-07 21:20:09
End Time:	2020-03-07 21:21:00
Description	The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined.

Ticket No.:	INC0053297
Subject:	Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact:	Vendor
Affected:	FIU034WFORSP4NN
Current State:	New
Start Time:	2020-03-07 13:34:02
End Time:	2020-03-08 01:06:53
Description	The listed asset is currently available. LANautilus engineers were contacted. The reason for outage was due to a fiber cut at São Paulo, Brazil. Fiber repair has been completed. No further outages are anticipated.

Ticket No.:	INC0053306
Subject:	Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact:	Vendor
Affected:	FIU020UMI2SP3NN
Current State:	Resolved
Start Time:	2020-03-07 21:08:37
End Time:	2020-03-08 03:43:13
Description	The listed asset is currently available. LANautilus Engineers have reported the outage was due to a fiber cut in Sao Paulo. The fiber has been repaired and no further outages are expected.

Ticket No.:	INC0053320
Subject:	Brief Outage Resolved - AMPATH Provider LANautilis FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN
Current State:	Resolved
Start Time:	2020-03-08 09:20:45
End Time:	2020-03-08 09:20:47
Description	The listed asset is currently available following a brief outage. LANautilis has been contacted; however, the reason for the outage is undetermined. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	Title	Maintenance Type	Source Of Impact	Current State	Start Time (UTC)	End Time (UTC)	Duration

CHG0041258			Maintenance Completed 1 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)	Circuit	Vendor	Closed	2020-03-04 07:08:51	2020-03-04 11:00:00	0 days 3 hr 51 min

Scheduled Maintenances Detail

Ticket No.:	CHG0041258
Subject:	Maintenance Completed 1 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact:	Vendor
Affected:	FIU031WCRPPANNN FIU032UMI2PANNN FIU035WMI2CRPNN
Current State:	Closed
Start Time:	2020-03-04 07:08:51
End Time:	2020-03-04 11:00:00
Description	The following assets were unavailable while LANautilus engineers performed circuit maintenance. This maintenance has been completed.

Downtime and Availability

AMPATH Nodes	Down Time	Reporting Period Availability	52 Week Availability
j480.ampath.net	00 hr 00 min	100.00000%	99.98236%
j480-2.ampath.net	00 hr 00 min	100.00000%	100.00000%

Aggregate AMPATH Core Nodes	0 days 0 hr 0 min	100.00000%	99.99118%

AMPATH Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
FIU033WSA1SP4NN	2 hr 4 min	98.76835%	98.08290%
FIU030WMI2FORNN	5 hr 10 min	96.91865%	99.81807%
AMP-JACK-JACK-100GE-52411	00 hr 00 min	100.00000%	98.96697%
FIU034WFORSP4NN	11 hr 32 min	93.12648%	99.66687%
FIU015TCARMI2NN	00 hr 00 min	100.00000%	100.00000%
FIU026UMI2SA1NN	0 hr 1 min	99.98975%	91.68365%
FIU031WCRPPANNN	3 hr 51 min	97.70320%	99.93937%
FIU035WMI2CRPNN	4 hr 18 min	97.43254%	99.47267%
FIU036WPANSA1NN	00 hr 00 min	100.00000%	98.68946%
FIU020UMI2SP3NN	6 hr 34 min	96.08531%	98.65761%

Aggregate All AMPATH Backbone Circuits	1 days 9 hr 33 min	98.00243%	98.49776%

Availablity by Service

AMPATH Backbone Circuits

Down Time

Reporting Period Availability

52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:	CHG0041274
Subject:	Maintenance 1 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact:	Vendor
Affected:	FIU031WCRPPANNN FIU032UMI2PANNN FIU035WMI2CRPNN
Start Time:	2020-03-11 03:00:00
End Time:	2020-03-11 11:00:00
Description	The following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. Th entire window is reserved.

Ticket No.:	CHG0041276
Subject:	Maintenance 3 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact:	Vendor
Affected:	FIU031WCRPPANNN FIU032UMI2PANNN FIU035WMI2CRPNN
Start Time:	2020-03-13 03:00:00
End Time:	2020-03-13 11:00:00
Description	The following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. The entire window is reserved.

Ticket No.:	CHG0041482
Subject:	Maintenance 2 of 2 - AMPATH Backbones LANautilus FIU026UMI2SA1NN & FIU031WCRPPANNN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN FIU031WCRPPANNN
Start Time:	2020-03-23 07:00:00
End Time:	2020-03-23 12:00:00
Description	The listed assets will be unavailable while LANautilus Engineers perform maintenance. Outages are anticipated and the entire window is reserved.

Ticket No.:	CHG0041481
Subject:	Maintenance 1 of 2 - AMPATH Backbones LANautilus FIU026UMI2SA1NN & FIU031WCRPPANNN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN FIU031WCRPPANNN
Start Time:	2020-03-21 07:00:00
End Time:	2020-03-21 12:00:00
Description	The listed assets will be unavailable while LANautilus Engineers perform maintenance. Outages are anticipated and the entire window is reserved.

Ticket No.:	CHG0041275
Subject:	Maintenance 2 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact:	Vendor
Affected:	FIU031WCRPPANNN FIU032UMI2PANNN FIU035WMI2CRPNN
Start Time:	2020-03-12 03:00:00
End Time:	2020-03-12 11:00:00
Description	The following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. Th entire window is reserved.