AMPATH Network Operations Report
2020-02-24 - 2020-03-01
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0052594 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-02-27 05:11:42 | 2020-02-27 05:13:44 | 0 days 0 hr 2 min |
INC0052604 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-02-27 09:35:42 | 2020-02-27 09:37:44 | 0 days 0 hr 2 min |
INC0052657 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Closed | 2020-02-27 19:06:39 | 2020-02-27 19:07:00 | 0 days 0 hr 0 min |
Ticket No.: | INC0052594 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2020-02-27 05:11:42 |
End Time: | 2020-02-27 05:13:44 |
Description | The following assets were briefly available. LANautilus engineers have been notified. The reason for the outage is pending. |
Ticket No.: | INC0052604 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2020-02-27 09:35:42 |
End Time: | 2020-02-27 09:37:44 |
Description | The following assets were briefly unavailable. LANautilus engineers have been notified. The reason for the outage is pending. |
Ticket No.: | INC0052657 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Closed |
Start Time: | 2020-02-27 19:06:39 |
End Time: | 2020-02-27 19:07:00 |
Description | The listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage was undetermined. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
CHG0041287 | Maintenance Completed - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit | Vendor | Closed | 2020-02-28 15:34:39 | 2020-02-28 16:35:48 | 0 days 1 hr 1 min |
Ticket No.: | CHG0041287 |
Subject: | Maintenance Completed - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN
Provider LANautilus FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2020-02-28 15:34:39 |
End Time: | 2020-02-28 16:35:48 |
Description | The listed assets were unavailable while AMPATH and LANautilus Engineers performdc circuit migration maintenance. All maintenance has been completed, and no further outages are expected. |
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98236% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99118% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 4 min | 99.95966% | 98.05749% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.87684% |
AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 98.96697% |
FIU034WFORSP4NN | 1 hr 1 min | 99.39335% | 99.79797% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 91.56193% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.98318% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.52164% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 98.68946% |
FIU020UMI2SP3NN | 0 hr 0 min | 99.99653% | 98.73227% |
Aggregate All AMPATH Backbone Circuits | 0 days 1 hr 5 min | 99.93495% | 98.51878% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0041259 |
Subject: | Maintenance 2 of 3 Completed - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN) |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN
FIU032UMI2PANNN FIU035WMI2CRPNN |
Start Time: | 2020-03-05 03:00:00 |
End Time: | 2020-03-05 11:00:00 |
Description | The following assets remained available while LANautilus engineers performed circuit maintenance. Maintenance was completed and no impact was observed. |
Ticket No.: | CHG0041301 |
Subject: | Maintenance - AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN
Provider LANautilus FIU020UMI2SP3NN |
Start Time: | 2020-03-07 03:00:00 |
End Time: | 2020-03-07 09:00:00 |
Description | The listed asset will be unavailable while LANautilus performs maintenance to exchange a damaged splice box in Sao Paulo, Brazil. Outages are expected. The entire maintenance window is reserved. |
Ticket No.: | CHG0041274 |
Subject: | Maintenance 1 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN) |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN
FIU032UMI2PANNN FIU035WMI2CRPNN |
Start Time: | 2020-03-11 03:00:00 |
End Time: | 2020-03-11 11:00:00 |
Description | The following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. Th entire window is reserved. |
Ticket No.: | CHG0041276 |
Subject: | Maintenance 3 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN) |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN
FIU032UMI2PANNN FIU035WMI2CRPNN |
Start Time: | 2020-03-13 03:00:00 |
End Time: | 2020-03-13 11:00:00 |
Description | The following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. The entire window is reserved. |
Ticket No.: | CHG0041260 |
Subject: | Maintenance 3 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN) |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN
FIU032UMI2PANNN FIU035WMI2CRPNN |
Start Time: | 2020-03-06 03:00:00 |
End Time: | 2020-03-06 11:00:00 |
Description | The following assets will be unavailable while LANautilus engineers perform circuit maintenance. Outages are expected. The entire window is reserved. |
Ticket No.: | CHG0041415 |
Subject: | Maintenance - AMPATH Core Node J480-2 |
Source Of Impact: | Internal |
Affected: | j480-2.ampath.net
Core Node J480-2 |
Start Time: | 2020-03-06 04:00:00 |
End Time: | 2020-03-06 07:00:00 |
Description | The listed assets will be unavailable while AMPATH Engineers perform maintenance to fix a security vulnerability on Juniper OS that can create a extended Denial of Service (DoS) (https://kb.juniper.net/JSA10982). Outages are expected. The entire maintenance window is reserved. |
Ticket No.: | CHG0041275 |
Subject: | Maintenance 2 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN) |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN
FIU032UMI2PANNN FIU035WMI2CRPNN |
Start Time: | 2020-03-12 03:00:00 |
End Time: | 2020-03-12 11:00:00 |
Description | The following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. Th entire window is reserved. |
Ticket No.: | CHG0041258 |
Subject: | Maintenance Completed 1 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN) |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN
FIU032UMI2PANNN FIU035WMI2CRPNN |
Start Time: | 2020-03-04 03:00:00 |
End Time: | 2020-03-04 11:00:00 |
Description | The following assets were unavailable while LANautilus engineers performed circuit maintenance. This maintenance has been completed. |