AMPATH Network Operations Report
2020-02-17 - 2020-02-23

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0051880 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUnannounced Maintenance Vendor Resolved 2020-02-17 10:41:51 2020-02-17 10:56:00 0 days 0 hr 14 min
INC0052097 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2020-02-20 09:59:30 2020-02-20 10:04:09 0 days 0 hr 4 min
INC0052044 2 - High2 - High Outage Resolved - AMPATH Backbone Circuit AMP-JACK-JACK-100GE-52411Hardware Vendor Resolved 2020-02-19 20:17:28 2020-02-20 13:13:00 0 days 16 hr 55 min
INC0052161 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Other Vendor Closed 2020-02-20 19:09:00 2020-02-20 19:09:35 0 days 0 hr 0 min
INC0052171 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2020-02-20 20:53:02 2020-02-20 20:54:02 0 days 0 hr 1 min
INC0052184 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus (FIU034WFORSP4NN)Undetermined Vendor Resolved 2020-02-21 00:27:43 2020-02-21 00:36:10 0 days 0 hr 8 min

Unscheduled Outages Detail


Ticket No.:INC0051880
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2020-02-17 10:41:51
End Time:2020-02-17 10:56:00
DescriptionThe listed asset is currently available LANautilus Engineers were contacted. The reason for outage was due to planned maintenance. *Maintenance window has ended.


Ticket No.:INC0052097
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected: FIU026UMI2SA1NN
Current State:Resolved
Start Time:2020-02-20 09:59:30
End Time:2020-02-20 10:04:09
DescriptionThe following assets were briefly unavailable. LANautilus engineers have been notified. The reason for the outage is pending


Ticket No.:INC0052044
Subject:Outage Resolved - AMPATH Backbone Circuit AMP-JACK-JACK-100GE-52411
Source Of Impact: Vendor
Affected:AMP-JACK-JACK-100GE-52411
Current State:Resolved
Start Time:2020-02-19 20:17:28
End Time:2020-02-20 13:13:00
DescriptionThe listed assets are currently available . FIU Engineers performed a hardware power recycle. Service has restored and no further outages are expected.


Ticket No.:INC0052161
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2020-02-20 19:09:00
End Time:2020-02-20 19:09:35
DescriptionThe listed asset is available following a brief outage. LANautilus Engineers have been contacted and identified the outage to degradation in Sao Paulo, Brazil. No further outages are expected.


Ticket No.:INC0052171
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2020-02-20 20:53:02
End Time:2020-02-20 20:54:02
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0052184
Subject:Brief Outage - AMPATH Provider LANautilus (FIU034WFORSP4NN)
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2020-02-21 00:27:43
End Time:2020-02-21 00:36:10
DescriptionThe following assets were briefly unavailable. LANautilus engineers have been notified. The reason for the outage is pending


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 99.98232%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99116%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 0 min 99.99421% 98.05295%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.87651%
AMP-JACK-JACK-100GE-5241116 hr 55 min 89.92525% 98.96415%
FIU034WFORSP4NN0 hr 8 min 99.91617% 99.80902%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN0 hr 19 min 99.80357% 91.53869%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.98314%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.52033%
FIU036WPANSA1NN00 hr 00 min 100.00000% 98.68588%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 98.72888%

Aggregate All AMPATH Backbone Circuits0 days 17 hr 24 min 98.96392% 98.51595%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

Ticket No.:CHG0041274
Subject:Maintenance 1 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
FIU035WMI2CRPNN
Start Time:2020-03-11 03:00:00
End Time:2020-03-11 11:00:00
DescriptionThe following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. Th entire window is reserved.


Ticket No.:CHG0041276
Subject:Maintenance 3 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
FIU035WMI2CRPNN
Start Time:2020-03-13 03:00:00
End Time:2020-03-13 11:00:00
DescriptionThe following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. Th entire window is reserved.


Ticket No.:CHG0041260
Subject:Maintenance 3 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
FIU035WMI2CRPNN
Start Time:2020-03-06 03:00:00
End Time:2020-03-06 11:00:00
DescriptionThe following assets will be unavailable while LANautilus engineers perform circuit maintenance. Outages are expected. Th entire window is reserved.


Ticket No.:CHG0041258
Subject:Maintenance 1 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
FIU035WMI2CRPNN
Start Time:2020-03-04 03:00:00
End Time:2020-03-04 11:00:00
DescriptionThe following assets will be unavailable while LANautilus engineers perform circuit maintenance. Outages are expected. The entire window is reserved.


Ticket No.:CHG0041259
Subject:Maintenance 2 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
FIU035WMI2CRPNN
Start Time:2020-03-05 03:00:00
End Time:2020-03-05 11:00:00
DescriptionThe following assets will be unavailable while LANautilus engineers perform circuit maintenance. Outages are expected. Th entire window is reserved.


Ticket No.:CHG0041275
Subject:Maintenance 2 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
FIU035WMI2CRPNN
Start Time:2020-03-12 03:00:00
End Time:2020-03-12 11:00:00
DescriptionThe following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. Th entire window is reserved.