AMPATH Network Operations Report
2020-02-17 - 2020-02-23
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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None
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0051880 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Unannounced Maintenance | Vendor | Resolved | 2020-02-17 10:41:51 | 2020-02-17 10:56:00 | 0 days 0 hr 14 min |
INC0052097 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-02-20 09:59:30 | 2020-02-20 10:04:09 | 0 days 0 hr 4 min |
INC0052044 | 2 - High | 2 - High | Outage Resolved - AMPATH Backbone Circuit AMP-JACK-JACK-100GE-52411 | Hardware | Vendor | Resolved | 2020-02-19 20:17:28 | 2020-02-20 13:13:00 | 0 days 16 hr 55 min |
INC0052161 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Other | Vendor | Closed | 2020-02-20 19:09:00 | 2020-02-20 19:09:35 | 0 days 0 hr 0 min |
INC0052171 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-02-20 20:53:02 | 2020-02-20 20:54:02 | 0 days 0 hr 1 min |
INC0052184 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus (FIU034WFORSP4NN) | Undetermined | Vendor | Resolved | 2020-02-21 00:27:43 | 2020-02-21 00:36:10 | 0 days 0 hr 8 min |
Ticket No.: | INC0051880 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2020-02-17 10:41:51 |
End Time: | 2020-02-17 10:56:00 |
Description | The listed asset is currently available LANautilus Engineers were contacted. The reason for outage was due to planned maintenance. *Maintenance window has ended. |
Ticket No.: | INC0052097 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2020-02-20 09:59:30 |
End Time: | 2020-02-20 10:04:09 |
Description | The following assets were briefly unavailable. LANautilus engineers have been notified. The reason for the outage is pending |
Ticket No.: | INC0052044 |
Subject: | Outage Resolved - AMPATH Backbone Circuit AMP-JACK-JACK-100GE-52411 |
Source Of Impact: | Vendor |
Affected: | AMP-JACK-JACK-100GE-52411 |
Current State: | Resolved |
Start Time: | 2020-02-19 20:17:28 |
End Time: | 2020-02-20 13:13:00 |
Description | The listed assets are currently available . FIU Engineers performed a hardware power recycle. Service has restored and no further outages are expected. |
Ticket No.: | INC0052161 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2020-02-20 19:09:00 |
End Time: | 2020-02-20 19:09:35 |
Description | The listed asset is available following a brief outage. LANautilus Engineers have been contacted and identified the outage to degradation in Sao Paulo, Brazil. No further outages are expected. |
Ticket No.: | INC0052171 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2020-02-20 20:53:02 |
End Time: | 2020-02-20 20:54:02 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0052184 |
Subject: | Brief Outage - AMPATH Provider LANautilus (FIU034WFORSP4NN) |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2020-02-21 00:27:43 |
End Time: | 2020-02-21 00:36:10 |
Description | The following assets were briefly unavailable. LANautilus engineers have been notified. The reason for the outage is pending |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 0 min | 99.99421% | 98.05295% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.87651% |
AMP-JACK-JACK-100GE-52411 | 16 hr 55 min | 89.92525% | 98.96415% |
FIU034WFORSP4NN | 0 hr 8 min | 99.91617% | 99.80902% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 0 hr 19 min | 99.80357% | 91.53869% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.98314% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.52033% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 98.68588% |
FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.72888% |
Aggregate All AMPATH Backbone Circuits | 0 days 17 hr 24 min | 98.96392% | 98.51595% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0041274 |
Subject: | Maintenance 1 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN) |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN
FIU032UMI2PANNN FIU035WMI2CRPNN |
Start Time: | 2020-03-11 03:00:00 |
End Time: | 2020-03-11 11:00:00 |
Description | The following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. Th entire window is reserved. |
Ticket No.: | CHG0041276 |
Subject: | Maintenance 3 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN) |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN
FIU032UMI2PANNN FIU035WMI2CRPNN |
Start Time: | 2020-03-13 03:00:00 |
End Time: | 2020-03-13 11:00:00 |
Description | The following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. Th entire window is reserved. |
Ticket No.: | CHG0041260 |
Subject: | Maintenance 3 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN) |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN
FIU032UMI2PANNN FIU035WMI2CRPNN |
Start Time: | 2020-03-06 03:00:00 |
End Time: | 2020-03-06 11:00:00 |
Description | The following assets will be unavailable while LANautilus engineers perform circuit maintenance. Outages are expected. Th entire window is reserved. |
Ticket No.: | CHG0041258 |
Subject: | Maintenance 1 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN) |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN
FIU032UMI2PANNN FIU035WMI2CRPNN |
Start Time: | 2020-03-04 03:00:00 |
End Time: | 2020-03-04 11:00:00 |
Description | The following assets will be unavailable while LANautilus engineers perform circuit maintenance. Outages are expected. The entire window is reserved. |
Ticket No.: | CHG0041259 |
Subject: | Maintenance 2 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN) |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN
FIU032UMI2PANNN FIU035WMI2CRPNN |
Start Time: | 2020-03-05 03:00:00 |
End Time: | 2020-03-05 11:00:00 |
Description | The following assets will be unavailable while LANautilus engineers perform circuit maintenance. Outages are expected. Th entire window is reserved. |
Ticket No.: | CHG0041275 |
Subject: | Maintenance 2 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN) |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN
FIU032UMI2PANNN FIU035WMI2CRPNN |
Start Time: | 2020-03-12 03:00:00 |
End Time: | 2020-03-12 11:00:00 |
Description | The following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. Th entire window is reserved. |