AMPATH Network Operations Report
2020-02-10 - 2020-02-16
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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None
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0051567 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus (FIU026UMI2SA1NN) | Circuit - Cut Fiber | Vendor | Closed | 2020-02-12 02:41:57
2020-02-12 07:51:42 |
2020-02-12 02:41:58
2020-02-12 14:09:10 |
0 days 0 hr 0 min
0 days 6 hr 17 min |
INC0051588 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-02-12 14:35:26 | 2020-02-12 14:36:26 | 0 days 0 hr 1 min |
INC0051586 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN | Undetermined | Vendor | Resolved | 2020-02-12 14:36:26 | 2020-02-12 14:37:26 | 0 days 0 hr 1 min |
INC0051650 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus Circuits FIU030WMI2FORNN & FIU035WMI2CRPNN | Circuit - Cut Fiber | Vendor | Resolved | 2020-02-13 05:31:50 | 2020-02-13 05:41:51 | 0 days 0 hr 10 min |
INC0051694 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN | Undetermined | Vendor | Resolved | 2020-02-13 15:55:44 | 2020-02-13 15:56:00 | 0 days 0 hr 0 min |
INC0051846 | 2 - High | 2 - High | Outages Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Resolved | 2020-02-15 20:38:11 | 2020-02-16 01:46:59 | 0 days 5 hr 8 min |
INC0051854 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Resolved | 2020-02-16 04:33:05 | 2020-02-16 12:37:07 | 0 days 8 hr 4 min |
Ticket No.: | INC0051567 |
Subject: | Outage Resolved - AMPATH Provider LANautilus (FIU026UMI2SA1NN) |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2020-02-12 02:41:57 |
End Time: | 2020-02-12 02:41:58 |
Description | The listed asset is currently available . LANautilus engineers identified the issue to a fiber cut between Santiago and Valparaiso. connectivity has been restored. |
Ticket No.: | INC0051588 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2020-02-12 14:35:26 |
End Time: | 2020-02-12 14:36:26 |
Description | The listed asset is available following a brief outage. LANautilus Engineers reported a brief degradation in Buenos Aires, Argentina. No known cause for this outage. All services have been restored and no further outage is expected. |
Ticket No.: | INC0051586 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN |
Source Of Impact: | Vendor |
Affected: | FIU030WMI2FORNN |
Current State: | Resolved |
Start Time: | 2020-02-12 14:36:26 |
End Time: | 2020-02-12 14:37:26 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0051650 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus Circuits FIU030WMI2FORNN & FIU035WMI2CRPNN |
Source Of Impact: | Vendor |
Affected: | FIU030WMI2FORNN
FIU035WMI2CRPNN |
Current State: | Resolved |
Start Time: | 2020-02-13 05:31:50 |
End Time: | 2020-02-13 05:41:51 |
Description | The listed assets are now avaialble. LANautilus Engineers have been contacted;however, the reason for the outage is due to a fiber event in Jacksonville, FL. Repairs have been completed. The entire window is reserved. |
Ticket No.: | INC0051694 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN |
Current State: | Resolved |
Start Time: | 2020-02-13 15:55:44 |
End Time: | 2020-02-13 15:56:00 |
Description | The listed asset is available. LANautilus has been contacted. The reason for the outage is pending. |
Ticket No.: | INC0051846 |
Subject: | Outages Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Resolved |
Start Time: | 2020-02-15 20:38:11 |
End Time: | 2020-02-16 01:46:59 |
Description | The listed asset is currently available. LANautilus Engineers have been contacted. The reason for the outage is a fiber cut located in Sao Paulo. Repairs have been completed. No further outages are expected. |
Ticket No.: | INC0051854 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2020-02-16 04:33:05 |
End Time: | 2020-02-16 12:37:07 |
Description | The following assets are now available. LANautilus engineers have been contacted. The reason for the outage is due to a fiber cut in Santiago, Chile, caused by civil works. Repairs are complete. No further outages are expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 1 min | 99.99008% | 98.05287% |
FIU030WMI2FORNN | 0 hr 11 min | 99.89071% | 99.87632% |
AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 99.15684% |
FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.81062% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 14 hr 21 min | 91.45319% | 91.54245% |
FIU031WCRPPANNN | 0 hr 0 min | 99.99735% | 99.98314% |
FIU035WMI2CRPNN | 0 hr 10 min | 99.90063% | 99.41738% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 98.68588% |
FIU020UMI2SP3NN | 5 hr 8 min | 96.93650% | 98.72888% |
Aggregate All AMPATH Backbone Circuits | 0 days 19 hr 52 min | 98.81685% | 98.52544% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |