AMPATH Network Operations Report
2020-02-03 - 2020-02-09
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
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INC0050987 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Undetermined | Resolved | 2020-02-03 10:28:51 | 2020-02-03 11:58:00 | 0 days 1 hr 29 min |
INC0051037 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2020-02-04 01:42:54 | 2020-02-04 01:44:00 | 0 days 0 hr 1 min |
INC0051023 | 2 - High | 2 - High | Outage Resolved - AMPATH Backbone Circuit AMP-JACK-JACK-100GE-52411 | Circuit - Cut Fiber | Vendor | Closed | 2020-02-03 20:20:12 | 2020-02-04 08:44:00 | 0 days 12 hr 23 min |
INC0051050 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2020-02-04 14:33:00 | 2020-02-04 14:34:00 | 0 days 0 hr 1 min |
INC0051095 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Bumped Fiber | Undetermined | Closed | 2020-02-05 04:00:27 | 2020-02-05 05:07:39 | 0 days 1 hr 7 min |
INC0051129 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN | Undetermined | Vendor | Resolved | 2020-02-05 17:40:00 | 2020-02-05 17:41:00 | 0 days 0 hr 1 min |
INC0051151 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNN | Circuit - Cut Fiber | Vendor | Closed | 2020-02-05 21:28:04 | 2020-02-05 21:29:06 | 0 days 0 hr 1 min |
INC0051162 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Other | Vendor | Resolved | 2020-02-05 22:58:52 | 2020-02-05 23:00:52 | 0 days 0 hr 2 min |
INC0051152 | 2 - High | 2 - High | Outage Resolved- AMPATH Provider LANautilus FIU035WMI2CRPNN | Circuit - Cut Fiber | Vendor | Closed | 2020-02-05 21:28:16 | 2020-02-06 08:27:00 | 0 days 10 hr 58 min |
INC0051199 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN | Undetermined | Vendor | Resolved | 2020-02-06 10:13:35 | 2020-02-06 10:13:36 | 0 days 0 hr 0 min |
INC0051294 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-02-07 11:12:33 | 2020-02-07 11:16:15 | 0 days 0 hr 3 min |
INC0051299 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Unannounced Maintenance | Vendor | Resolved | 2020-02-07 11:50:39 | 2020-02-07 13:34:11 | 0 days 1 hr 43 min |
INC0051355 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus (FIU026UMI2SA1NN) | Undetermined | Vendor | Resolved | 2020-02-07 22:04:34 | 2020-02-07 22:04:35 | 0 days 0 hr 0 min |
Ticket No.: | INC0050987 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Undetermined |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2020-02-03 10:28:51 |
End Time: | 2020-02-03 11:58:00 |
Description | The listed asset is now available. AMPATH and LANautilus engineers have been contacted. The reason for the outage was a brief oscillation in the segment between Valparaiso, Chile and Lurin, Peru. No further outages are expected. |
Ticket No.: | INC0051037 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2020-02-04 01:42:54 |
End Time: | 2020-02-04 01:44:00 |
Description | The listed asset is currently available following a brief outage. AMPATH and LANautilus Engineers were contacted. The reason for outage was undetermined. No further outages are anticipated. |
Ticket No.: | INC0051023 |
Subject: | Outage Resolved - AMPATH Backbone Circuit AMP-JACK-JACK-100GE-52411 |
Source Of Impact: | Vendor |
Affected: | AMP-JACK-JACK-100GE-52411 |
Current State: | Closed |
Start Time: | 2020-02-03 20:20:12 |
End Time: | 2020-02-04 08:44:00 |
Description | The listed asset is now available. FIU Engineers have been contacted. The reason for the outage was a fiber cut near Orlando, FL. Repairs have been completed. No further outages are expected. |
Ticket No.: | INC0051050 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2020-02-04 14:33:00 |
End Time: | 2020-02-04 14:34:00 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0051095 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Undetermined |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2020-02-05 04:00:27 |
End Time: | 2020-02-05 05:07:39 |
Description | *Outage Update* The listed asset is currently available . AMPATH and LANautilus Engineers were contacted. The reason for outage was due to a degraded fiber. |
Ticket No.: | INC0051129 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN |
Source Of Impact: | Vendor |
Affected: | FIU035WMI2CRPNN |
Current State: | Resolved |
Start Time: | 2020-02-05 17:40:00 |
End Time: | 2020-02-05 17:41:00 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0051151 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNN |
Source Of Impact: | Vendor |
Affected: | FIU030WMI2FORNN |
Current State: | Closed |
Start Time: | 2020-02-05 21:28:04 |
End Time: | 2020-02-05 21:29:06 |
Description | The listed asset is available following a brief outage. LANautilus Engineers have reported the outage was due to a fiber cut. Services have restored. Repairs are completed and not further outages are expected. |
Ticket No.: | INC0051162 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2020-02-05 22:58:52 |
End Time: | 2020-02-05 23:00:52 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was due to a fiber degradation in Aires, Argentina. All services have restored, and no further outages are expected. |
Ticket No.: | INC0051152 |
Subject: | Outage Resolved- AMPATH Provider LANautilus FIU035WMI2CRPNN |
Source Of Impact: | Vendor |
Affected: | FIU035WMI2CRPNN |
Current State: | Closed |
Start Time: | 2020-02-05 21:28:16 |
End Time: | 2020-02-06 08:27:00 |
Description | The listed asset is now available. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is due to a fiber cut in Florida. Repairs have been completed and services have been restored. No further outages are expected. |
Ticket No.: | INC0051199 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN |
Source Of Impact: | Vendor |
Affected: | FIU035WMI2CRPNN |
Current State: | Resolved |
Start Time: | 2020-02-06 10:13:35 |
End Time: | 2020-02-06 10:13:36 |
Description | The following assets were briefly unavailable. LANautilus engineers have been notified. The reason for the outage is undetermined. |
Ticket No.: | INC0051294 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2020-02-07 11:12:33 |
End Time: | 2020-02-07 11:16:15 |
Description | The following asset is available after a brief outage. LANautilus engineer have been notified. The reason for the outage is pending |
Ticket No.: | INC0051299 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2020-02-07 11:50:39 |
End Time: | 2020-02-07 13:34:11 |
Description | The following assets is available. LANautilus engineers have been notified. The reason for the outage was emergency maintenance. No further outages are anticipated. |
Ticket No.: | INC0051355 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus (FIU026UMI2SA1NN) |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2020-02-07 22:04:34 |
End Time: | 2020-02-07 22:04:35 |
Description | The listed assets are available following a brief outage. LANautilus engineers have been contacted and they have stated they could not identify the cause of the outage. No further outages are expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 2 hr 54 min | 98.26554% | 98.05306% |
FIU030WMI2FORNN | 0 hr 1 min | 99.98975% | 99.87841% |
AMP-JACK-JACK-100GE-52411 | 12 hr 23 min | 92.62102% | 99.15684% |
FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.81024% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 1 hr 32 min | 99.07870% | 91.63933% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.98319% |
FIU035WMI2CRPNN | 10 hr 59 min | 93.45485% | 99.41928% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 98.68588% |
FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.78747% |
Aggregate All AMPATH Backbone Circuits | 1 days 3 hr 52 min | 98.34099% | 98.54137% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |