AMPATH Network Operations Report
2020-02-03 - 2020-02-09

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0050987 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Undetermined Resolved 2020-02-03 10:28:51 2020-02-03 11:58:00 0 days 1 hr 29 min
INC0051037 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2020-02-04 01:42:54 2020-02-04 01:44:00 0 days 0 hr 1 min
INC0051023 2 - High2 - High Outage Resolved - AMPATH Backbone Circuit AMP-JACK-JACK-100GE-52411Circuit - Cut Fiber Vendor Closed 2020-02-03 20:20:12 2020-02-04 08:44:00 0 days 12 hr 23 min
INC0051050 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2020-02-04 14:33:00 2020-02-04 14:34:00 0 days 0 hr 1 min
INC0051095 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Bumped Fiber Undetermined Closed 2020-02-05 04:00:27 2020-02-05 05:07:39 0 days 1 hr 7 min
INC0051129 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNNUndetermined Vendor Resolved 2020-02-05 17:40:00 2020-02-05 17:41:00 0 days 0 hr 1 min
INC0051151 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNNCircuit - Cut Fiber Vendor Closed 2020-02-05 21:28:04 2020-02-05 21:29:06 0 days 0 hr 1 min
INC0051162 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Other Vendor Resolved 2020-02-05 22:58:52 2020-02-05 23:00:52 0 days 0 hr 2 min
INC0051152 2 - High2 - High Outage Resolved- AMPATH Provider LANautilus FIU035WMI2CRPNNCircuit - Cut Fiber Vendor Closed 2020-02-05 21:28:16 2020-02-06 08:27:00 0 days 10 hr 58 min
INC0051199 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNNUndetermined Vendor Resolved 2020-02-06 10:13:35 2020-02-06 10:13:36 0 days 0 hr 0 min
INC0051294 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2020-02-07 11:12:33 2020-02-07 11:16:15 0 days 0 hr 3 min
INC0051299 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNUnannounced Maintenance Vendor Resolved 2020-02-07 11:50:39 2020-02-07 13:34:11 0 days 1 hr 43 min
INC0051355 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus (FIU026UMI2SA1NN)Undetermined Vendor Resolved 2020-02-07 22:04:34 2020-02-07 22:04:35 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0050987
Subject:Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Undetermined
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2020-02-03 10:28:51
End Time:2020-02-03 11:58:00
DescriptionThe listed asset is now available. AMPATH and LANautilus engineers have been contacted. The reason for the outage was a brief oscillation in the segment between Valparaiso, Chile and Lurin, Peru. No further outages are expected.


Ticket No.:INC0051037
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2020-02-04 01:42:54
End Time:2020-02-04 01:44:00
DescriptionThe listed asset is currently available following a brief outage. AMPATH and LANautilus Engineers were contacted. The reason for outage was undetermined. No further outages are anticipated.


Ticket No.:INC0051023
Subject:Outage Resolved - AMPATH Backbone Circuit AMP-JACK-JACK-100GE-52411
Source Of Impact: Vendor
Affected:AMP-JACK-JACK-100GE-52411
Current State:Closed
Start Time:2020-02-03 20:20:12
End Time:2020-02-04 08:44:00
DescriptionThe listed asset is now available. FIU Engineers have been contacted. The reason for the outage was a fiber cut near Orlando, FL. Repairs have been completed. No further outages are expected.


Ticket No.:INC0051050
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2020-02-04 14:33:00
End Time:2020-02-04 14:34:00
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0051095
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Undetermined
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2020-02-05 04:00:27
End Time:2020-02-05 05:07:39
Description*Outage Update* The listed asset is currently available . AMPATH and LANautilus Engineers were contacted. The reason for outage was due to a degraded fiber.


Ticket No.:INC0051129
Subject:Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN
Source Of Impact: Vendor
Affected:FIU035WMI2CRPNN
Current State:Resolved
Start Time:2020-02-05 17:40:00
End Time:2020-02-05 17:41:00
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0051151
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNN
Source Of Impact: Vendor
Affected:FIU030WMI2FORNN
Current State:Closed
Start Time:2020-02-05 21:28:04
End Time:2020-02-05 21:29:06
DescriptionThe listed asset is available following a brief outage. LANautilus Engineers have reported the outage was due to a fiber cut. Services have restored. Repairs are completed and not further outages are expected.


Ticket No.:INC0051162
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2020-02-05 22:58:52
End Time:2020-02-05 23:00:52
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was due to a fiber degradation in Aires, Argentina. All services have restored, and no further outages are expected.


Ticket No.:INC0051152
Subject:Outage Resolved- AMPATH Provider LANautilus FIU035WMI2CRPNN
Source Of Impact: Vendor
Affected:FIU035WMI2CRPNN
Current State:Closed
Start Time:2020-02-05 21:28:16
End Time:2020-02-06 08:27:00
DescriptionThe listed asset is now available. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is due to a fiber cut in Florida. Repairs have been completed and services have been restored. No further outages are expected.


Ticket No.:INC0051199
Subject:Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN
Source Of Impact: Vendor
Affected:FIU035WMI2CRPNN
Current State:Resolved
Start Time:2020-02-06 10:13:35
End Time:2020-02-06 10:13:36
DescriptionThe following assets were briefly unavailable. LANautilus engineers have been notified. The reason for the outage is undetermined.


Ticket No.:INC0051294
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2020-02-07 11:12:33
End Time:2020-02-07 11:16:15
DescriptionThe following asset is available after a brief outage. LANautilus engineer have been notified. The reason for the outage is pending


Ticket No.:INC0051299
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2020-02-07 11:50:39
End Time:2020-02-07 13:34:11
DescriptionThe following assets is available. LANautilus engineers have been notified. The reason for the outage was emergency maintenance. No further outages are anticipated.


Ticket No.:INC0051355
Subject:Brief Outage Resolved - AMPATH Provider LANautilus (FIU026UMI2SA1NN)
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2020-02-07 22:04:34
End Time:2020-02-07 22:04:35
DescriptionThe listed assets are available following a brief outage. LANautilus engineers have been contacted and they have stated they could not identify the cause of the outage. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 99.98232%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99116%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN2 hr 54 min 98.26554% 98.05306%
FIU030WMI2FORNN0 hr 1 min 99.98975% 99.87841%
AMP-JACK-JACK-100GE-5241112 hr 23 min 92.62102% 99.15684%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.81024%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN1 hr 32 min 99.07870% 91.63933%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.98319%
FIU035WMI2CRPNN10 hr 59 min 93.45485% 99.41928%
FIU036WPANSA1NN00 hr 00 min 100.00000% 98.68588%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 98.78747%

Aggregate All AMPATH Backbone Circuits1 days 3 hr 52 min 98.34099% 98.54137%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

None Currently Planned