AMPATH Network Operations Report
2020-01-27 - 2020-02-02
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0050561 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Hardware | Vendor | Closed | 2020-01-27 23:29:00 | 2020-01-28 01:35:57 | 0 days 2 hr 6 min |
| INC0050627 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2020-01-28 19:43:00 | 2020-01-28 19:44:00 | 0 days 0 hr 1 min |
| INC0050748 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus (FIU031WCRPPANNN) | Circuit - Damaged Fiber | Vendor | Resolved | 2020-01-30 05:07:30
2020-01-30 05:09:42 |
2020-01-30 05:09:41
2020-01-30 06:32:41 |
0 days 0 hr 2 min
0 days 1 hr 22 min |
| INC0050779 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN | Undetermined | Vendor | Closed | 2020-01-30 13:00:28 | 2020-01-30 13:01:00 | 0 days 0 hr 0 min |
| INC0050895 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-01-31 19:43:45 | 2020-01-31 19:43:53 | 0 days 0 hr 0 min |
| INC0050911 | 4 - Low | 2 - High | Brief Outage Resolved- AMPATH LANautilus Circuit FIU030WMI2FORNN | Hardware | Vendor | Resolved | 2020-02-01 00:42:27 | 2020-02-01 00:42:28 | 0 days 0 hr 0 min |
| INC0050912 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Hardware | Vendor | Resolved | 2020-02-01 00:52:51 | 2020-02-01 02:04:19 | 0 days 1 hr 11 min |
| INC0050937 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Resolved | 2020-02-01 14:17:55 | 2020-02-01 20:51:07 | 0 days 6 hr 33 min |
| Ticket No.: | INC0050561 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-01-27 23:29:00 |
| End Time: | 2020-01-28 01:35:57 |
| Description | The listed asset is currently available. AMPATH and LANautilus Engineers were contacted. The reason for outage was due to a card failure at Las Toninas. Services have restored. No further outages are anticipated. |
| Ticket No.: | INC0050627 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2020-01-28 19:43:00 |
| End Time: | 2020-01-28 19:44:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0050748 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus (FIU031WCRPPANNN) |
| Source Of Impact: | Vendor |
| Affected: | FIU031WCRPPANNN
Red Clara |
| Current State: | Resolved |
| Start Time: | 2020-01-30 05:07:30 |
| End Time: | 2020-01-30 05:09:41 |
| Description | The following asset is now available. LANautilus engineers have reported the outage was due to a degraded span. Field Services have completed repairs and no further impact is expected. |
| Ticket No.: | INC0050779 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN |
| Source Of Impact: | Vendor |
| Affected: | FIU031WCRPPANNN |
| Current State: | Closed |
| Start Time: | 2020-01-30 13:00:28 |
| End Time: | 2020-01-30 13:01:00 |
| Description | The listed asset is now available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is pending. |
| Ticket No.: | INC0050895 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-01-31 19:43:45 |
| End Time: | 2020-01-31 19:43:53 |
| Description | The listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is pending. |
| Ticket No.: | INC0050911 |
| Subject: | Brief Outage Resolved- AMPATH LANautilus Circuit FIU030WMI2FORNN |
| Source Of Impact: | Vendor |
| Affected: | FIU030WMI2FORNN |
| Current State: | Resolved |
| Start Time: | 2020-02-01 00:42:27 |
| End Time: | 2020-02-01 00:42:28 |
| Description | The listed assets are available following a brief outage. LANautilus Engineers have been contacted but the reason for outage is due to failed card located in a equipment in Miami, USA. Card has been reset and services restored. |
| Ticket No.: | INC0050912 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2020-02-01 00:52:51 |
| End Time: | 2020-02-01 02:04:19 |
| Description | The following asset is available. LANautilus engineers are investigating but the reason for the outage is due to a failed card located in a equipment in Miami, USA. The card has been reset and services restored. |
| Ticket No.: | INC0050937 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2020-02-01 14:17:55 |
| End Time: | 2020-02-01 20:51:07 |
| Description | The listed asset is currently available. LANautilus Engineers have been contacted. The reason for the outage was a fiber cut located in Brazil which has since been spliced. No more outages are anticipated. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| CHG0040804 | Maintenance Completed - AMPATH Provider LANautilus (FIU026UMI2SA1NN) | Circuit | Vendor | Closed | 2020-01-30 10:00:00 | 2020-01-30 11:00:00 | 0 days 1 hr 0 min | ||
| Ticket No.: | CHG0040804 |
| Subject: | Maintenance Completed - AMPATH Provider LANautilus (FIU026UMI2SA1NN) |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN
Provider LANautilus (FIU026UMI2SA1NN) |
| Current State: | Closed |
| Start Time: | 2020-01-30 10:00:00 |
| End Time: | 2020-01-30 11:00:00 |
| Description | The listed asset remained available while LANautilus performed maintenance. No outages were observed. The maintenance is complete. |
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 2 hr 7 min | 98.73065% | 97.93262% |
| FIU030WMI2FORNN | 0 hr 0 min | 99.99983% | 99.87860% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 99.29501% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.81005% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 1 hr 0 min | 99.40344% | 91.61881% |
| FIU031WCRPPANNN | 1 hr 25 min | 99.14980% | 99.98319% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.54446% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 98.68588% |
| FIU020UMI2SP3NN | 7 hr 44 min | 95.39020% | 98.78747% |
| Aggregate All AMPATH Backbone Circuits | 0 days 12 hr 18 min | 99.26739% | 98.55361% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |