AMPATH Network Operations Report
2020-01-20 - 2020-01-26
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0050145 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Resolved | 2020-01-21 15:25:47 | 2020-01-21 15:26:47 | 0 days 0 hr 1 min |
| INC0050151 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN | Undetermined | Vendor | Resolved | 2020-01-21 17:04:00 | 2020-01-21 17:05:00 | 0 days 0 hr 1 min |
| INC0050229 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Closed | 2020-01-22 17:02:00 | 2020-01-23 10:16:18 | 0 days 17 hr 14 min |
| INC0050355 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Damaged Fiber | Vendor | Resolved | 2020-01-23 22:46:46 | 2020-01-24 21:02:08 | 0 days 22 hr 15 min |
| INC0050481 | 2 - High | 2 - High | Outage Resolved - AMPATH LANautilus Provider FIU033WSA1SP4NN | Hardware | Vendor | Resolved | 2020-01-26 03:53:05 | 2020-01-26 13:16:25 | 0 days 9 hr 23 min |
| Ticket No.: | INC0050145 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2020-01-21 15:25:47 |
| End Time: | 2020-01-21 15:26:47 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0050151 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN |
| Source Of Impact: | Vendor |
| Affected: | FIU030WMI2FORNN |
| Current State: | Resolved |
| Start Time: | 2020-01-21 17:04:00 |
| End Time: | 2020-01-21 17:05:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0050229 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-01-22 17:02:00 |
| End Time: | 2020-01-23 10:16:18 |
| Description | The listed asset are now available. AMPATH and LANautilus Engineers have reported the outage is due to a fiber cut in between Santiago and Valparaiso, Chile. Repairs have been completed. No further outages are expected. |
| Ticket No.: | INC0050355 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-01-23 22:46:46 |
| End Time: | 2020-01-24 21:02:08 |
| Description | The listed asset is now available. LANautilus Engineers have reported the outage is due to a fiber event between Lurin and Valparaiso, Chile. The fiber has been repaired. No further outages are expected. |
| Ticket No.: | INC0050481 |
| Subject: | Outage Resolved - AMPATH LANautilus Provider FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2020-01-26 03:53:05 |
| End Time: | 2020-01-26 13:16:25 |
| Description | The listed asset is currently unavailable. AMPATH Provider LANautilus reported the outage was due to a failed card in Las Toninas, Argentina. A physical reset was performed and all services have cleared. No further outage is expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| CHG0040588 | Maintenance Completed - AMPATH backbones LANautilus FIU026UMI2SA1NN & FIU036WPANSA1NN | Circuit | Vendor | Closed | 2020-01-21 03:01:49 | 2020-01-21 05:20:09 | 0 days 2 hr 18 min | ||
| Ticket No.: | CHG0040588 |
| Subject: | Maintenance Completed - AMPATH backbones LANautilus FIU026UMI2SA1NN & FIU036WPANSA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN
FIU036WPANSA1NN |
| Current State: | Closed |
| Start Time: | 2020-01-21 03:01:49 |
| End Time: | 2020-01-21 05:20:09 |
| Description | The listed assets was unavailable while LANautilus Engineers performed maintenance. This maintenance has been completed. |
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 9 hr 23 min | 94.41137% | 97.81970% |
| FIU030WMI2FORNN | 0 hr 1 min | 99.99008% | 99.87861% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 99.29501% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.79246% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 1 days 17 hr 48 min | 75.11901% | 91.63022% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.99945% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.54446% |
| FIU036WPANSA1NN | 2 hr 18 min | 98.62764% | 98.68588% |
| FIU020UMI2SP3NN | 0 hr 1 min | 99.99008% | 98.87563% |
| Aggregate All AMPATH Backbone Circuits | 2 days 5 hr 31 min | 96.81382% | 98.55214% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |