AMPATH Network Operations Report
2020-01-06 - 2020-01-12
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0049175 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-01-06 14:45:00 | 2020-01-06 14:46:00 | 0 days 0 hr 1 min |
| INC0049229 | 4 - Low | 2 - High | Outage Resolved - AMPATH Provider LANautilus (FIU036WPANSA1NN) | Circuit - Cut Fiber | Vendor | Closed | 2020-01-07 03:09:37 | 2020-01-07 05:46:25 | 0 days 2 hr 36 min |
| INC0049207 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Damaged Fiber | Vendor | Closed | 2020-01-06 19:41:00 | 2020-01-07 20:37:00 | 1 days 0 hr 56 min |
| INC0049266 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Closed | 2020-01-07 17:11:00 | 2020-01-07 19:21:00 | 0 days 2 hr 10 min |
| INC0049319 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN and FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-01-08 13:03:00 | 2020-01-08 13:04:00 | 0 days 0 hr 1 min |
| INC0049569 | 4 - Low | 2 - High | Brief Outage - Provider LANautilus FIU035WMI2CRPNN & FIU026UMI2SA1NN | Software | Internal | Resolved | 2020-01-11 17:09:30 | 2020-01-11 17:10:30 | 0 days 0 hr 1 min |
| Ticket No.: | INC0049175 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-01-06 14:45:00 |
| End Time: | 2020-01-06 14:46:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0049229 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus (FIU036WPANSA1NN) |
| Source Of Impact: | Vendor |
| Affected: | FIU036WPANSA1NN |
| Current State: | Closed |
| Start Time: | 2020-01-07 03:09:37 |
| End Time: | 2020-01-07 05:46:25 |
| Description | The listed asset is available. LANautilus engineers have indicated that the reason for the outage was a fiber cut in Santiago, Chile. The fiber has been repaired. No further outages are expected. |
| Ticket No.: | INC0049207 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-01-06 19:41:00 |
| End Time: | 2020-01-07 20:37:00 |
| Description | The listed asset is now available. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was a fiber cut between Mendoza and Lencinas, Bueno Aires and a failed card. Repairs have been completed. No further outages are expected. |
| Ticket No.: | INC0049266 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2020-01-07 17:11:00 |
| End Time: | 2020-01-07 19:21:00 |
| Description | The listed asset is now available. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
| Ticket No.: | INC0049319 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN and FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN
FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-01-08 13:03:00 |
| End Time: | 2020-01-08 13:04:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is pending. Updates will be provided when they are available. |
| Ticket No.: | INC0049569 |
| Subject: | Brief Outage - Provider LANautilus FIU035WMI2CRPNN & FIU026UMI2SA1NN |
| Source Of Impact: | Internal |
| Affected: | FIU035WMI2CRPNN
FIU026UMI2SA1NN Peers: NRAO-AURA REDCLARA RNP ANSP-Atlantic |
| Current State: | Resolved |
| Start Time: | 2020-01-11 17:09:30 |
| End Time: | 2020-01-11 17:10:30 |
| Description | The listed assets are available following a brief outage. AMPATH Engineers reported the outage was due to a router reboot caused by a software glitch on a Brocade. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 1 days 0 hr 57 min | 85.14878% | 97.89950% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.87880% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 99.41549% |
| FIU034WFORSP4NN | 0 hr 1 min | 99.99008% | 99.64830% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 0 hr 2 min | 99.98016% | 92.36195% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.99945% |
| FIU035WMI2CRPNN | 0 hr 1 min | 99.99008% | 99.54446% |
| FIU036WPANSA1NN | 2 hr 36 min | 98.44444% | 98.71212% |
| FIU020UMI2SP3NN | 2 hr 10 min | 98.71032% | 98.87582% |
| Aggregate All AMPATH Backbone Circuits | 1 days 5 hr 47 min | 98.22639% | 98.63359% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |