AMPATH Network Operations Report
2019-12-16 - 2019-12-22
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0048200 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus (FIU026UMI2SA1NN) | Circuit - Cut Fiber | Vendor | Closed | 2019-12-17 05:12:58 | 2019-12-17 16:09:00 | 0 days 10 hr 56 min |
INC0048213 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Resolved | 2019-12-17 13:02:36 | 2019-12-17 18:11:00 | 0 days 5 hr 8 min |
INC0048334 | 4 - Low | 2 - High | Brief Outage Resolved- AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Closed | 2019-12-18 20:43:39 | 2019-12-18 20:43:49 | 0 days 0 hr 0 min |
INC0048498 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider Circuits FIU035WMI2CRPNN & FIU030WMI2FORNN | Undetermined | Vendor | Resolved | 2019-12-20 19:35:08 | 2019-12-20 19:35:09 | 0 days 0 hr 0 min |
INC0048484 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN | Circuit - Cut Fiber | Vendor | Resolved | 2019-12-20 15:48:04 | 2019-12-21 05:37:48 | 0 days 13 hr 49 min |
Ticket No.: | INC0048200 |
Subject: | Outage Resolved - AMPATH Provider LANautilus (FIU026UMI2SA1NN) |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2019-12-17 05:12:58 |
End Time: | 2019-12-17 16:09:00 |
Description | The listed asset is now available. LANautilus engineers have indicated that the reason for the outage was a fiber cut between Santiago, Chile and Titil, Chile. Repairs have been completed. No further outages are expected. |
Ticket No.: | INC0048213 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2019-12-17 13:02:36 |
End Time: | 2019-12-17 18:11:00 |
Description | The listed assets are now available. LANautilus engineers have indicated that the reason for the outage was a fiber cut between Buenos Aires and La Plata, Argentina, caused by vandalism. The fiber has been repaired. No further outages are expected. |
Ticket No.: | INC0048334 |
Subject: | Brief Outage Resolved- AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2019-12-18 20:43:39 |
End Time: | 2019-12-18 20:43:49 |
Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is a fiber cut in Santiago Chile. This damage has been repaired. No further outages are expected. |
Ticket No.: | INC0048498 |
Subject: | Brief Outage - AMPATH Provider Circuits FIU035WMI2CRPNN & FIU030WMI2FORNN |
Source Of Impact: | Vendor |
Affected: | FIU035WMI2CRPNN
FIU030WMI2FORNN |
Current State: | Resolved |
Start Time: | 2019-12-20 19:35:08 |
End Time: | 2019-12-20 19:35:09 |
Description | The listed assets are available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
Ticket No.: | INC0048484 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN |
Source Of Impact: | Vendor |
Affected: | FIU036WPANSA1NN |
Current State: | Resolved |
Start Time: | 2019-12-20 15:48:04 |
End Time: | 2019-12-21 05:37:48 |
Description | The listed asset is now available. AMPATH and LANautilus Engineers have been contacted and determined the reason for the outage is a fiber cut due to construction Works between Leyda and Santiago, Chile. Splicing has been completed. No further outages are expected |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 5 hr 8 min | 96.94047% | 100.00000% |
FIU030WMI2FORNN | 0 hr 0 min | 99.99983% | 99.98707% |
AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 99.83705% |
FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 10 hr 56 min | 93.49007% | 99.96246% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU035WMI2CRPNN | 0 hr 0 min | 99.99983% | 100.00000% |
FIU036WPANSA1NN | 13 hr 49 min | 91.76850% | 99.96246% |
FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.99929% |
Aggregate All AMPATH Backbone Circuits | 1 days 5 hr 54 min | 98.21987% | 99.97483% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0040127 |
Subject: | Maintenance 2 of 2 - AMPATH Backbone AMP-JACK-JACK-100GE-52411 |
Source Of Impact: | Vendor |
Affected: | AMP-JACK-JACK-100GE-52411 |
Start Time: | 2020-01-03 05:00:00 |
End Time: | 2020-01-03 11:00:00 |
Description | *Please note this is maintenance 1 of 2. The listed asset will be unavailable while Florida Lambda Rail Vendor Engineers perform maintenance to replace fibers in central Georgia. Outages are expected. The entire maintenance window is reserved. |
Ticket No.: | CHG0040119 |
Subject: | Maintenance 1 of 2 - AMPATH Backbone AMP-JACK-JACK-100GE-52411 |
Source Of Impact: | Vendor |
Affected: | AMP-JACK-JACK-100GE-52411 |
Start Time: | 2020-01-02 05:00:00 |
End Time: | 2020-01-02 11:00:00 |
Description | *Please note this is maintenance 1 of 2. The listed asset will be unavailable while Florida Lambda Rail Vendor Engineers perform maintenance to replace fibers in central Georgia. Outages are expected. The entire maintenance window is reserved. |
Ticket No.: | CHG0040187 |
Subject: | Maintenance - AMPATH Backbone AMP-JACK-JACK-100GE-52411 |
Source Of Impact: | Vendor |
Affected: | AMP-JACK-JACK-100GE-52411 |
Start Time: | 2020-01-08 05:00:00 |
End Time: | 2020-01-08 10:00:00 |
Description | The listed asset will be unavailable while Florida Lambda Rail Vendor Engineers perform maintenance to upgrade hardware. Outages are expected. The entire maintenance window is reserved. |