AMPATH Network Operations Report
2019-12-09 - 2019-12-15
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0046585 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Resolved | 2019-11-21 16:28:05 | 2019-12-15 08:24:18 | 23 days 15 hr 56 min |
| INC0047759 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Unannounced Maintenance | Vendor | Closed | 2019-12-10 13:40:00 | 2019-12-10 15:15:00 | 0 days 1 hr 35 min |
| INC0047992 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN | Undetermined | Vendor | Resolved | 2019-12-12 21:41:46 | 2019-12-12 21:42:46 | 0 days 0 hr 1 min |
| Ticket No.: | INC0046585 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2019-11-21 16:28:05 |
| End Time: | 2019-12-15 08:24:18 |
| Description | The listed asset is now available. Provider LANautilus has been contacted. The reason for the outage is a sub-sea fiber fault. The sub-sea fiber has been successfully repaired. No further outages are expected. |
| Ticket No.: | INC0047759 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2019-12-10 13:40:00 |
| End Time: | 2019-12-10 15:15:00 |
| Description | The listed asset is now available. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was planned emergency maintenance. Maintenance has been completed. No further outages are expected. |
| Ticket No.: | INC0047992 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN |
| Source Of Impact: | Vendor |
| Affected: | FIU031WCRPPANNN |
| Current State: | Resolved |
| Start Time: | 2019-12-12 21:41:46 |
| End Time: | 2019-12-12 21:42:46 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted, however, the reason for the outage was unable to be determined. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 1 hr 35 min | 99.05754% | 100.00000% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.98707% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 99.83705% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 6 days 8 hr 24 min | 9.28259% | 99.96246% |
| FIU031WCRPPANNN | 0 hr 1 min | 99.99008% | 100.00000% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.96246% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.99929% |
| Aggregate All AMPATH Backbone Circuits | 6 days 10 hr 0 min | 90.83302% | 99.97483% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |