AMPATH Network Operations Report
2019-11-04 - 2019-11-10

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0045671 2 - High2 - High Instability Resolved- AMPATH Provider LANautilus FIU020UMI2SP3NNUndetermined Vendor Closed 2019-11-07 17:03:39
2019-11-07 17:13:43
2019-11-07 19:45:31
2019-11-07 17:03:40
2019-11-07 17:13:44
2019-11-07 19:45:32
0 days 0 hr 0 min
0 days 0 hr 0 min
0 days 0 hr 0 min
INC0045697 2 - High2 - High Outage Resolved - AMPATH Provider LANatulius FIU026UMI2SA1NNCircuit - Cut Fiber Vendor Closed 2019-11-07 23:48:11 2019-11-08 06:03:29 0 days 6 hr 15 min
INC0045818 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NNCircuit - Damaged Fiber Vendor Resolved 2019-11-09 13:13:14 2019-11-09 13:20:30 0 days 0 hr 7 min
INC0045821 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2019-11-09 16:17:51 2019-11-09 16:17:52 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0045671
Subject:Instability Resolved- AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Closed
Start Time:2019-11-07 17:03:39
End Time:2019-11-07 17:03:40
DescriptionThe listed asset is currently stable. Provider LANautilus has been contacted. The reason for the outage is undetermined


Ticket No.:INC0045697
Subject:Outage Resolved - AMPATH Provider LANatulius FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2019-11-07 23:48:11
End Time:2019-11-08 06:03:29
DescriptionThe listed assets are now available. Provider LANautilus has been contacted and identified a fiber cut in Santiago, Chile. Repairs have been completed and all services have been restored. No further outages are expected.


Ticket No.:INC0045818
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
FIU034WFORSP4NN
Peer RNP
Peer RedCLARA
Current State:Resolved
Start Time:2019-11-09 13:13:14
End Time:2019-11-09 13:20:30
DescriptionThe listed assets were briefly unavailable. Provider LANautilus has been contacted and confirmed the outage is due to a fiber cut in Barueri, Sao Paulo. All repairs are complete. No further outages are expected


Ticket No.:INC0045821
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2019-11-09 16:17:51
End Time:2019-11-09 16:17:52
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted and confirmed the reason for the outage was unable to be determined. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

CHG0039580 Emergency Maintenance Completed - AMPATH Provider LANautilus FIU020UMI2SP3NN Circuit Vendor Closed 2019-11-07 05:02:512019-11-07 05:06:37 0 days 0 hr 3 min

Scheduled Maintenances Detail


Ticket No.:CHG0039580
Subject:Emergency Maintenance Completed - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Closed
Start Time:2019-11-07 05:02:51
End Time:2019-11-07 05:06:37
DescriptionEmergency work was performed in Miami, FL in order to switch customer circuits, due to a high degradation on the cable. The maintenance window has expired.


Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 99.98232%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99116%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 7 min 99.92791% 97.28205%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.87637%
AMP-JACK-JACK-100GE-5241100 hr 00 min 100.00000% 99.55247%
FIU034WFORSP4NN0 hr 7 min 99.92791% 99.35936%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN6 hr 15 min 96.27661% 98.80380%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.99984%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.46490%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.02549%
FIU020UMI2SP3NN0 hr 3 min 99.96214% 99.02171%

Aggregate All AMPATH Backbone Circuits0 days 6 hr 33 min 99.60946% 99.23860%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

None Currently Planned