AMPATH Network Operations Report
2019-10-07 - 2019-10-13
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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None
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0043290 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN | Undetermined | Vendor | Resolved | 2019-10-07 11:58:00 | 2019-10-07 12:01:07 | 0 days 0 hr 3 min |
INC0043329 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider FLR (AMP-JACK-JACK-100GE-52411) | Unannounced Maintenance | Vendor | Closed | 2019-10-07 18:26:00 | 2019-10-07 18:28:32 | 0 days 0 hr 2 min |
INC0043368 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2019-10-08 06:13:26 | 2019-10-08 06:13:27 | 0 days 0 hr 0 min |
INC0043376 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2019-10-08 08:18:38
2019-10-08 09:16:46 2019-10-08 10:06:38 |
2019-10-08 08:18:40
2019-10-08 09:16:50 2019-10-08 10:06:40 |
0 days 0 hr 0 min
0 days 0 hr 0 min 0 days 0 hr 0 min |
INC0043440 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus (FIU026UMI2SA1NN) | Undetermined | Vendor | Resolved | 2019-10-08 22:18:00 | 2019-10-08 22:19:00 | 0 days 0 hr 1 min |
INC0043471 | 2 - High | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2019-10-09 07:37:30 | 2019-10-09 07:38:30 | 0 days 0 hr 1 min |
INC0043476 | 2 - High | 2 - High | Stability - AMPATH Provider LANautilis FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2019-10-09 09:27:38 | 2019-10-10 00:23:52 | 0 days 14 hr 56 min |
INC0043714 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2019-10-11 19:42:16 | 2019-10-11 19:42:20 | 0 days 0 hr 0 min |
Ticket No.: | INC0043290 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN |
Source Of Impact: | Vendor |
Affected: | FIU036WPANSA1NN |
Current State: | Resolved |
Start Time: | 2019-10-07 11:58:00 |
End Time: | 2019-10-07 12:01:07 |
Description | The listed assets are now available, vendor engineers have advised that the event was due to a brief network degradation between Leyda and Santiago - Chile that recovered without intervention. The reason for outage was undetermined. No further outages are expected. |
Ticket No.: | INC0043329 |
Subject: | Brief Outage - AMPATH Provider FLR (AMP-JACK-JACK-100GE-52411) |
Source Of Impact: | Vendor |
Affected: | AMP-JACK-JACK-100GE-52411 |
Current State: | Closed |
Start Time: | 2019-10-07 18:26:00 |
End Time: | 2019-10-07 18:28:32 |
Description | The listed asset is available following a brief outage. Vendor Engineers restarted the circuit to address a network fault. No further outages are expected. |
Ticket No.: | INC0043368 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2019-10-08 06:13:26 |
End Time: | 2019-10-08 06:13:27 |
Description | The listed asset is available following a brief outage. Vendor engineers have been contacted. However, a reason for the outage is pending. |
Ticket No.: | INC0043376 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2019-10-08 08:18:38 |
End Time: | 2019-10-08 08:18:40 |
Description | The following asset is available after a brief outage. Vendor engineers have been notified. The reason for the outage is pending |
Ticket No.: | INC0043440 |
Subject: | Brief Outage - AMPATH Provider LANautilus (FIU026UMI2SA1NN) |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN
Provider LANautilus (FIU026UMI2SA1NN) |
Current State: | Resolved |
Start Time: | 2019-10-08 22:18:00 |
End Time: | 2019-10-08 22:19:00 |
Description | The listed asset is now available following a brief outage. LANautilus Engineers have determined there signal degradation between Fort Amador - Panama, Panama. The reason for the outage is undetermined. Updates will be provided when they are received. |
Ticket No.: | INC0043471 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2019-10-09 07:37:30 |
End Time: | 2019-10-09 07:38:30 |
Description | The following asset is now available after a brief outage. LANautilus engineers have been notified. The reason for the outage is pending. |
Ticket No.: | INC0043476 |
Subject: | Stability - AMPATH Provider LANautilis FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2019-10-09 09:27:38 |
End Time: | 2019-10-10 00:23:52 |
Description | The following asset is unstable. Lanautilis engineers have been notified. There reason for the outage is pending. |
Ticket No.: | INC0043714 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2019-10-11 19:42:16 |
End Time: | 2019-10-11 19:42:20 |
Description | The listed assets are unavailable. Provider LANautilus has been contacted. The reason for the outage is pending. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 0 min | 99.99934% | 95.79414% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.87638% |
AMP-JACK-JACK-100GE-52411 | 0 hr 2 min | 99.97487% | 99.55247% |
FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 98.04785% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 14 hr 58 min | 91.08745% | 98.79188% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.99984% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.41990% |
FIU036WPANSA1NN | 0 hr 3 min | 99.96908% | 99.06303% |
FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.15029% |
Aggregate All AMPATH Backbone Circuits | 0 days 15 hr 4 min | 99.10307% | 98.96958% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |