AMPATH Network Operations Report
2019-09-16 - 2019-09-22
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0041941 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Resolved | 2019-09-16 20:59:00 | 2019-09-16 21:00:00 | 0 days 0 hr 1 min |
| INC0042012 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2019-09-17 17:38:00 | 2019-09-17 17:39:00 | 0 days 0 hr 1 min |
| INC0042241 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANuatilus FIU033WSA1SP4NN | Unannounced Maintenance | Vendor | Resolved | 2019-09-20 03:09:22 | 2019-09-20 06:36:19 | 0 days 3 hr 26 min |
| INC0042323 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN | Hardware | Vendor | Resolved | 2019-09-21 14:39:00 | 2019-09-21 14:39:51 | 0 days 0 hr 0 min |
| INC0042349 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Cut Fiber | Vendor | Resolved | 2019-09-22 04:56:43 | 2019-09-22 05:57:31 | 0 days 1 hr 0 min |
| Ticket No.: | INC0041941 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN
Provider LANautilus (FIU034WFORSP4NN) |
| Current State: | Resolved |
| Start Time: | 2019-09-16 20:59:00 |
| End Time: | 2019-09-16 21:00:00 |
| Description | The listed asset is now available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undertermined. |
| Ticket No.: | INC0042012 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN
Provider LANautilus (FIU026UMI2SA1NN) |
| Current State: | Resolved |
| Start Time: | 2019-09-17 17:38:00 |
| End Time: | 2019-09-17 17:39:00 |
| Description | The listed asset is now available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
| Ticket No.: | INC0042241 |
| Subject: | Outage Resolved - AMPATH Provider LANuatilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2019-09-20 03:09:22 |
| End Time: | 2019-09-20 06:36:19 |
| Description | The following assets are now available after unannounced maintenance was completed No further outages are expected. |
| Ticket No.: | INC0042323 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN |
| Source Of Impact: | Vendor |
| Affected: | FIU031WCRPPANNN |
| Current State: | Resolved |
| Start Time: | 2019-09-21 14:39:00 |
| End Time: | 2019-09-21 14:39:51 |
| Description | The listed asset is available following a brief outage. LANautilus has indicated that the reason for the outage was a blocked card. No further outages are expected. |
| Ticket No.: | INC0042349 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2019-09-22 04:56:43 |
| End Time: | 2019-09-22 05:57:31 |
| Description | The listed asset is available. Vendor engineers have indicated that the reason for the outage was a fiber cut. The cut has been repaired. No further outages are expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 3 hr 26 min | 97.94692% | 95.87453% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.87046% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 99.58280% |
| FIU034WFORSP4NN | 1 hr 1 min | 99.38690% | 98.01630% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 0 hr 1 min | 99.99008% | 98.96235% |
| FIU031WCRPPANNN | 0 hr 0 min | 99.99157% | 99.99984% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.41971% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.14503% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.15029% |
| Aggregate All AMPATH Backbone Circuits | 0 days 4 hr 30 min | 99.73155% | 99.00213% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |