AMPATH Network Operations Report
2019-09-02 - 2019-09-08
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0041073 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Damaged Fiber | Vendor | Closed | 2019-09-02 12:05:11 | 2019-09-02 19:15:00 | 0 days 7 hr 9 min |
| INC0041110 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautlius FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2019-09-03 13:36:00 | 2019-09-03 13:37:00 | 0 days 0 hr 1 min |
| INC0041227 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2019-09-04 19:03:10 | 2019-09-04 19:03:11 | 0 days 0 hr 0 min |
| INC0041233 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Other | Vendor | Closed | 2019-09-04 20:51:00 | 2019-09-04 20:52:00 | 0 days 0 hr 1 min |
| INC0041394 | 4 - Low | 2 - High | Brief Outage Resolved- AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Other | Vendor | Resolved | 2019-09-06 23:11:24 | 2019-09-06 23:11:36 | 0 days 0 hr 0 min |
| Ticket No.: | INC0041073 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2019-09-02 12:05:11 |
| End Time: | 2019-09-02 19:15:00 |
| Description | The listed assets are now available. AMPATH and LANautilus Engineers identified a fiber cut in Artigas, Argentina. Repairs have been completed. No further outages are expected. |
| Ticket No.: | INC0041110 |
| Subject: | Brief Outage - AMPATH Provider LANautlius FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN
Provider LANautlius (FIU033WSA1SP4NN) |
| Current State: | Resolved |
| Start Time: | 2019-09-03 13:36:00 |
| End Time: | 2019-09-03 13:37:00 |
| Description | The listed asset is now available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is pending. Updates will be provided when they are received. |
| Ticket No.: | INC0041227 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2019-09-04 19:03:10 |
| End Time: | 2019-09-04 19:03:11 |
| Description | The listed asset was briefly unavailable. LANautilus Engineers have been contacted to investigate. *Please note updated outage times* |
| Ticket No.: | INC0041233 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2019-09-04 20:51:00 |
| End Time: | 2019-09-04 20:52:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted.Service was affected due to a brief oscillation between Fort Amador and Saint Croix, |
| Ticket No.: | INC0041394 |
| Subject: | Brief Outage Resolved- AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2019-09-06 23:11:24 |
| End Time: | 2019-09-06 23:11:36 |
| Description | The following asset is available after a brief outage. LANautulis engineers have been notified. The reason for the outage is due to signal degradation at Brazil. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 7 hr 10 min | 95.72602% | 95.92593% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 97.39785% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 99.61205% |
| FIU034WFORSP4NN | 0 hr 0 min | 99.99802% | 95.53042% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 0 hr 1 min | 99.98991% | 98.81744% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.41971% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.20581% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.26947% |
| Aggregate All AMPATH Backbone Circuits | 0 days 7 hr 12 min | 99.57139% | 98.51787% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |