AMPATH Network Operations Report
2019-08-12 - 2019-08-18
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
---|
None
None
None
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0039669 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2019-08-12 18:45:43 | 2019-08-12 18:45:45 | 0 days 0 hr 0 min |
INC0039677 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN | Undetermined | Vendor | Resolved | 2019-08-12 21:15:00 | 2019-08-12 21:16:00 | 0 days 0 hr 1 min |
INC0039703 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NN | Circuit - Cut Fiber | Vendor | Resolved | 2019-08-13 03:50:26 | 2019-08-13 03:57:09 | 0 days 0 hr 6 min |
INC0039732 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2019-08-13 16:36:12 | 2019-08-13 16:37:00 | 0 days 0 hr 0 min |
INC0039754 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus (FIU033WSA1SP4NN) | Circuit - Vandalism | Vendor | Resolved | 2019-08-13 21:00:00 | 2019-08-14 02:05:28 | 0 days 5 hr 5 min |
INC0039806 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU026UMI2SA1NN | Circuit - Other | Vendor | Closed | 2019-08-14 15:29:05 | 2019-08-14 15:30:51 | 0 days 0 hr 1 min |
INC0039821 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2019-08-14 19:00:01 | 2019-08-14 19:00:57 | 0 days 0 hr 0 min |
INC0039835 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Cut Fiber | Vendor | Closed | 2019-08-14 20:56:41 | 2019-08-14 20:56:57 | 0 days 0 hr 0 min |
INC0039854 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Resolved | 2019-08-15 02:14:21 | 2019-08-15 02:20:29 | 0 days 0 hr 6 min |
INC0039887 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN | Undetermined | Vendor | Closed | 2019-08-15 14:56:56 | 2019-08-15 14:58:40 | 0 days 0 hr 1 min |
INC0039862 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Closed | 2019-08-15 06:20:05 | 2019-08-15 15:45:18 | 0 days 9 hr 25 min |
INC0039922 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Unannounced Maintenance | Vendor | Resolved | 2019-08-16 03:07:22 | 2019-08-16 05:10:10 | 0 days 2 hr 2 min |
INC0039921 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Resolved | 2019-08-16 00:56:38 | 2019-08-16 13:56:03 | 0 days 12 hr 59 min |
INC0039953 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Other | Vendor | Resolved | 2019-08-16 16:25:09 | 2019-08-16 22:00:40 | 0 days 5 hr 35 min |
INC0039979 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Damaged Fiber | Vendor | Resolved | 2019-08-17 01:48:32 | 2019-08-17 15:38:23 | 0 days 13 hr 49 min |
Ticket No.: | INC0039669 |
Subject: | Brief Outage - AMPATH LANautilus Circuit FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2019-08-12 18:45:43 |
End Time: | 2019-08-12 18:45:45 |
Description | The listed asset is available after a brief outage. LANautilus Engineers have been contacted to investigate. The cause of the outage is currently undetermined. |
Ticket No.: | INC0039677 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN |
Source Of Impact: | Vendor |
Affected: | FIU035WMI2CRPNN |
Current State: | Resolved |
Start Time: | 2019-08-12 21:15:00 |
End Time: | 2019-08-12 21:16:00 |
Description | The listed asset is now available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
Ticket No.: | INC0039703 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN
FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2019-08-13 03:50:26 |
End Time: | 2019-08-13 03:57:09 |
Description | The following assets are available following a brief outage. LANautilis engineers have been notified, and the reason for the outage was a fiber cut in Sao Paulo, Brazil. The fiber cut has been repaired, and all services have restored. No further outages are expected. |
Ticket No.: | INC0039732 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2019-08-13 16:36:12 |
End Time: | 2019-08-13 16:37:00 |
Description | The listed asset is available. LANautilus Engineers have been contacted. The reason for the outage is pending. |
Ticket No.: | INC0039754 |
Subject: | Outage Resolved - AMPATH Provider LANautilus (FIU033WSA1SP4NN) |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2019-08-13 21:00:00 |
End Time: | 2019-08-14 02:05:28 |
Description | The listed asset is currently unavailable. LANautilus Engineers have been contacted. The reason for the outages due to a fiber cut in Cordoba, Argentina caused by vandalism. Repairs are complete and no further outages are expected. |
Ticket No.: | INC0039806 |
Subject: | Brief Outage - AMPATH LANautilus Circuit FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2019-08-14 15:29:05 |
End Time: | 2019-08-14 15:30:51 |
Description | The listed assets are available after a brief outage. Vendor Engineers have been contacted. The reason for the outage is undetermined. |
Ticket No.: | INC0039821 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2019-08-14 19:00:01 |
End Time: | 2019-08-14 19:00:57 |
Description | The listed asset was briefly unavailable. LANautilus Engineers have been contacted to investigate. |
Ticket No.: | INC0039835 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2019-08-14 20:56:41 |
End Time: | 2019-08-14 20:56:57 |
Description | The following assets are available following a brief outage. LANautilis engineers have been notified and investigating. The reason for the outage is currently undetermined. |
Ticket No.: | INC0039854 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2019-08-15 02:14:21 |
End Time: | 2019-08-15 02:20:29 |
Description | The listed asset is available following a brief outage. LANautilus Engineers reported the outage was due to a fiber cut at Av Piracema, Barueri - SP. Updates will be provided when it is received. |
Ticket No.: | INC0039887 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN |
Source Of Impact: | Vendor |
Affected: | FIU036WPANSA1NN
FIU036WPANSA1NN |
Current State: | Closed |
Start Time: | 2019-08-15 14:56:56 |
End Time: | 2019-08-15 14:58:40 |
Description | The listed asset is available following a brief outage. Provider LANautilus has been contacted. The reason for the outage is pending. |
Ticket No.: | INC0039862 |
Subject: | Availability - AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Closed |
Start Time: | 2019-08-15 06:20:05 |
End Time: | 2019-08-15 15:45:18 |
Description | The listed assets are currently available. LANautilus Engineers have been contacted and confirmed the outage was due to a fiber cut caused by electrical work on site in Sau Paulo, Brazil. |
Ticket No.: | INC0039922 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN
Participant AURA |
Current State: | Resolved |
Start Time: | 2019-08-16 03:07:22 |
End Time: | 2019-08-16 05:10:10 |
Description | The listed assets are now available. Provider LANautilus has been contacted and confirmed the outage was due to a planned maintenance. This maintenance has been completed. No further outages are expected. |
Ticket No.: | INC0039921 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Resolved |
Start Time: | 2019-08-16 00:56:38 |
End Time: | 2019-08-16 13:56:03 |
Description | The listed asset is available. LANautilus Engineers were contacted and identified the reason for the outage to a fiber-cut in Sao Paulo, Brazil. Restoration work has been completed and no further outages expected. |
Ticket No.: | INC0039953 |
Subject: | Availability - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2019-08-16 16:25:09 |
End Time: | 2019-08-16 22:00:40 |
Description | The listed asset is available. Provider LANautilus has reported the outage was due to a degradation along the fiber in Fortaleza - Santos, Brazil. The reason for this event is undetermined. |
Ticket No.: | INC0039979 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Resolved |
Start Time: | 2019-08-17 01:48:32 |
End Time: | 2019-08-17 15:38:23 |
Description | The listed asset is now available. Provider LANautilus reported the outage was caused by a fiber cut. Fiber splicing was performed to resolve the issue. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 7 hr 22 min | 95.61458% | 96.00805% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 97.39785% |
AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 5.06548% |
FIU034WFORSP4NN | 5 hr 42 min | 96.60218% | 95.52975% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 0 hr 2 min | 99.97421% | 98.67414% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU035WMI2CRPNN | 0 hr 1 min | 99.99008% | 99.41971% |
FIU036WPANSA1NN | 0 hr 1 min | 99.98280% | 99.20581% |
FIU020UMI2SP3NN | 1 days 12 hr 14 min | 78.42771% | 99.33140% |
Aggregate All AMPATH Backbone Circuits | 2 days 1 hr 24 min | 97.05916% | 89.06322% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0038305 |
Subject: | Maintenance - AMPATH Backbone Circuit JACK-JACK |
Source Of Impact: | Vendor |
Affected: | AMP-JACK-JACK-100GE-52411 |
Start Time: | 2019-08-21 04:01:00 |
End Time: | 2019-08-21 10:00:00 |
Description | The listed asset will be unavailable while CenturyLink Engineers perform maintenance. Outages are anticipated and the entire window is reserved. |