AMPATH Network Operations Report
2019-08-05 - 2019-08-11

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0039335 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NNUndetermined Vendor Resolved 2019-08-06 15:08:47 2019-08-06 15:08:50 0 days 0 hr 0 min
INC0039349 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2019-08-06 17:12:35 2019-08-06 17:13:35 0 days 0 hr 1 min
INC0039365 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NNUndetermined Vendor Resolved 2019-08-06 19:06:01 2019-08-06 19:06:30 0 days 0 hr 0 min
INC0039390 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NNUndetermined Vendor Resolved 2019-08-07 00:28:57 2019-08-07 00:29:49 0 days 0 hr 0 min
INC0039514 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN & FIU036WPANSA1NNCircuit - Cut Fiber Vendor Closed 2019-08-08 21:00:23 2019-08-08 21:01:23 0 days 0 hr 1 min
INC0039588 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NNCircuit - Vandalism Vendor Resolved 2019-08-10 01:40:48 2019-08-10 08:58:52 0 days 7 hr 18 min
INC0039634 4 - Low2 - High Brief Outage - AMPATH LANautilus Circuit FIU026UMI2SA1NNCircuit - Other Vendor Resolved 2019-08-11 20:51:09 2019-08-11 20:51:45 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0039335
Subject:Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Resolved
Start Time:2019-08-06 15:08:47
End Time:2019-08-06 15:08:50
DescriptionThe listed asset was briefly unavailable. LANautilus Engineers have been contacted to investigate.


Ticket No.:INC0039349
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2019-08-06 17:12:35
End Time:2019-08-06 17:13:35
DescriptionThe listed asset is now available. Vendor Engineers have been contacted, however the reason for the outage is indeterminate.


Ticket No.:INC0039365
Subject:Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:Resolved
Start Time:2019-08-06 19:06:01
End Time:2019-08-06 19:06:30
DescriptionThe listed asset is available. LANautilus Engineers have been contacted to investigate.


Ticket No.:INC0039390
Subject:Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
AMPATH Provider LANautilus
Current State:Resolved
Start Time:2019-08-07 00:28:57
End Time:2019-08-07 00:29:49
DescriptionThe following asset is now available after a brief outage. LANautilus engineers have been notified. The reason for the outage is pending


Ticket No.:INC0039514
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN & FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
FIU036WPANSA1NN
Current State:Closed
Start Time:2019-08-08 21:00:23
End Time:2019-08-08 21:01:23
DescriptionThe listed assets are available following a brief outage. Vendor engineers have been contacted to investigate this event. Updates will be available when it they are available.


Ticket No.:INC0039588
Subject:Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Resolved
Start Time:2019-08-10 01:40:48
End Time:2019-08-10 08:58:52
DescriptionThe listed assets are now available. Provider LANautilus has been contacted and confirmed the outage was due to a fiber cut in Carapicuiba, Brazil caused by vandalism. Fiber repair crews have completed repairs on the damaged segment. No further outages are expected.


Ticket No.:INC0039634
Subject:Brief Outage - AMPATH LANautilus Circuit FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2019-08-11 20:51:09
End Time:2019-08-11 20:51:45
DescriptionThe listed assets are available after a brief outage. Vendor Engineers have been contacted . The reason for the outage is due to degradation in a terrestrial back-haul. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 99.98232%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99116%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN00 hr 00 min 100.00000% 96.09193%
FIU030WMI2FORNN00 hr 00 min 100.00000% 97.39785%
AMP-JACK-JACK-100GE-5241100 hr 00 min 100.00000% 6.97804%
FIU034WFORSP4NN00 hr 00 min 100.00000% 95.59473%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN0 hr 2 min 99.97421% 98.67463%
FIU031WCRPPANNN00 hr 00 min 100.00000% 100.00000%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.41990%
FIU036WPANSA1NN0 hr 2 min 99.97669% 99.20614%
FIU020UMI2SP3NN7 hr 18 min 95.65360% 99.74399%
Aggregate All AMPATH Backbone Circuits0 days 7 hr 23 min 99.56045% 89.31072%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

None Currently Planned