AMPATH Network Operations Report
2019-07-15 - 2019-07-21
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0038181 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider FLR (AMP-JACK-JACK-100GE-52411) | Unannounced Maintenance | Vendor | Resolved | 2019-07-16 04:13:06 | 2019-07-16 18:50:29 | 0 days 14 hr 37 min |
| INC0038284 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider FLR (AMP-JACK-JACK-100GE-52411) | Undetermined | Vendor | Closed | 2019-07-17 17:53:34 | 2019-07-17 17:53:35 | 0 days 0 hr 0 min |
| INC0038296 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU036WPANSA1NN | Undetermined | Vendor | Resolved | 2019-07-17 22:21:20 | 2019-07-17 22:30:28 | 0 days 0 hr 9 min |
| INC0038365 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Resolved | 2019-07-18 23:44:01 | 2019-07-19 09:04:57 | 0 days 9 hr 20 min |
| INC0038402 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2019-07-19 18:28:05 | 2019-07-19 18:28:06 | 0 days 0 hr 0 min |
| Ticket No.: | INC0038181 |
| Subject: | Outage Resolved - AMPATH Provider FLR (AMP-JACK-JACK-100GE-52411) |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411 |
| Current State: | Resolved |
| Start Time: | 2019-07-16 04:13:06 |
| End Time: | 2019-07-16 18:50:29 |
| Description | The listed asset is available. Vendor engineers have been contacted, and have indicated that the outage was due to maintenance. During the maintenance, fibers were spliced incorrectly resulting in outages past the maintenance window. Splicing has been corrected. No further impact is expected. |
| Ticket No.: | INC0038284 |
| Subject: | Brief Outage - AMPATH Provider FLR (AMP-JACK-JACK-100GE-52411) |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411 |
| Current State: | Closed |
| Start Time: | 2019-07-17 17:53:34 |
| End Time: | 2019-07-17 17:53:35 |
| Description | The listed asset is available. Vendor engineers have been contacted, however the reason for the outage is being investigated at this time. |
| Ticket No.: | INC0038296 |
| Subject: | Brief Outage - AMPATH LANautilus Circuit FIU036WPANSA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU036WPANSA1NN |
| Current State: | Resolved |
| Start Time: | 2019-07-17 22:21:20 |
| End Time: | 2019-07-17 22:30:28 |
| Description | The listed assets are available following a brief outage. Vendor Engineers have been contacted but the reason for the outage is pending. |
| Ticket No.: | INC0038365 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2019-07-18 23:44:01 |
| End Time: | 2019-07-19 09:04:57 |
| Description | The listed assets are available. Provider LANautilus has been contacted. The reason for the outage was reported to be a fiber cut due to vandalism in Santos, Brazil. |
| Ticket No.: | INC0038402 |
| Subject: | Brief Outage - AMPATH LANautilus Circuit FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2019-07-19 18:28:05 |
| End Time: | 2019-07-19 18:28:06 |
| Description | The listed assets are available following a brief outage. Vendor Engineers have been contacted but the reason for the outage is undetermined. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 96.26172% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 97.29965% |
| AMP-JACK-JACK-100GE-52411 | 14 hr 37 min | 91.29562% | 12.52317% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 95.48753% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 0 hr 0 min | 99.99983% | 98.70268% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.55677% |
| FIU036WPANSA1NN | 0 hr 9 min | 99.90939% | 99.27178% |
| FIU020UMI2SP3NN | 9 hr 20 min | 94.43518% | 99.82712% |
| Aggregate All AMPATH Backbone Circuits | 1 days 0 hr 7 min | 98.56400% | 89.89304% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |