AMPATH Network Operations Report
2019-07-01 - 2019-07-07
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0037375 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Closed | 2019-07-01 16:24:56 | 2019-07-01 23:05:00 | 0 days 6 hr 40 min |
| INC0037545 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Damaged Fiber | Vendor | Resolved | 2019-07-03 18:07:02 | 2019-07-03 18:08:02 | 0 days 0 hr 1 min |
| INC0037557 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2019-07-03 21:04:04 | 2019-07-03 21:06:08 | 0 days 0 hr 2 min |
| INC0037594 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Unannounced Maintenance | Vendor | Closed | 2019-07-05 06:32:31 | 2019-07-05 06:32:32 | 0 days 0 hr 0 min |
| INC0037649 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Resolved | 2019-07-06 04:55:23 | 2019-07-06 05:00:39 | 0 days 0 hr 5 min |
| INC0037704 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2019-07-07 18:34:00 | 2019-07-07 18:36:00 | 0 days 0 hr 2 min |
| Ticket No.: | INC0037375 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN
Provider LANautilus FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2019-07-01 16:24:56 |
| End Time: | 2019-07-01 23:05:00 |
| Description | The above asset is now available following an outage after restoration from a fiber cut between Buenos Aires and La Plata, Argentina. Repairs are now complete. No further outages are expected |
| Ticket No.: | INC0037545 |
| Subject: | Availability - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2019-07-03 18:07:02 |
| End Time: | 2019-07-03 18:08:02 |
| Description | The listed asset is available following a brief outage. Provider LANautilus has been contacted, and have indicated that a brief circuit degradation at Hollywood, FL - USA. No further impact is expected. |
| Ticket No.: | INC0037557 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2019-07-03 21:04:04 |
| End Time: | 2019-07-03 21:06:08 |
| Description | The listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is pending. |
| Ticket No.: | INC0037594 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2019-07-05 06:32:31 |
| End Time: | 2019-07-05 06:32:32 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when it is received. |
| Ticket No.: | INC0037649 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN
AMPATH Peer RedClara |
| Current State: | Resolved |
| Start Time: | 2019-07-06 04:55:23 |
| End Time: | 2019-07-06 05:00:39 |
| Description | The listed assets are available following a brief outage. AMPATH and LANautilus Engineers have been contacted and they have stated the outage was due to a fiber cut in Brazil. The fiber has been repaired, no further outages are expected. |
| Ticket No.: | INC0037704 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN
Provider LANautilus FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2019-07-07 18:34:00 |
| End Time: | 2019-07-07 18:36:00 |
| Description | The listed asset is now available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 6 hr 47 min | 95.95816% | 96.18526% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 97.31258% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 16.54112% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 95.48625% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 0 hr 3 min | 99.97024% | 98.71224% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.60204% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.32695% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.93355% |
| Aggregate All AMPATH Backbone Circuits | 0 days 6 hr 50 min | 99.59284% | 90.31000% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |