AMPATH Network Operations Report
2019-06-24 - 2019-06-30
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0036882 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN | Circuit - Bumped Fiber | Vendor | Closed | 2019-06-24 15:19:12 | 2019-06-24 15:19:26 | 0 days 0 hr 0 min |
| INC0036973 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN | Undetermined | Vendor | Closed | 2019-06-25 16:58:49 | 2019-06-25 16:59:00 | 0 days 0 hr 0 min |
| INC0037010 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Unannounced Maintenance | Vendor | Closed | 2019-06-26 03:15:19 | 2019-06-26 06:30:32 | 0 days 3 hr 15 min |
| INC0037000 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN | Undetermined | Vendor | Closed | 2019-06-26 21:46:43 | 2019-06-26 21:46:44 | 0 days 0 hr 0 min |
| INC0037200 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2019-06-28 14:00:02
2019-06-28 15:07:38 |
2019-06-28 14:00:03
2019-06-28 15:07:39 |
0 days 0 hr 0 min
0 days 0 hr 0 min |
| Ticket No.: | INC0036882 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU036WPANSA1NN |
| Current State: | Closed |
| Start Time: | 2019-06-24 15:19:12 |
| End Time: | 2019-06-24 15:19:26 |
| Description | The listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
| Ticket No.: | INC0036973 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU036WPANSA1NN
Provider LANautilus |
| Current State: | Closed |
| Start Time: | 2019-06-25 16:58:49 |
| End Time: | 2019-06-25 16:59:00 |
| Description | The listed asset is now available. Vendor Engineers have been contacted, however the reason for the outage is undetermined. |
| Ticket No.: | INC0037010 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2019-06-26 03:15:19 |
| End Time: | 2019-06-26 06:30:32 |
| Description | The listed asset is unavailable. Vendor engineers have the reason for the outage was due to emergency maintenance to relocate fiber cables due to urgent civil construction work. The maintenance is now complete. No further outages are expected. |
| Ticket No.: | INC0037000 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU036WPANSA1NN |
| Current State: | Closed |
| Start Time: | 2019-06-26 21:46:43 |
| End Time: | 2019-06-26 21:46:44 |
| Description | The following asset has is available after a brief outage. LANautilius engineers have been notified. The reason for outage is pending. No further impact is expected |
| Ticket No.: | INC0037200 |
| Subject: | Brief Outage - AMPATH LANautilus Circuit FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2019-06-28 14:00:02 |
| End Time: | 2019-06-28 14:00:03 |
| Description | The listed assets are available following a brief outage. Vendor Engineers have been contacted but the reason for the outage is undetermined. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| CHG0037248 | Maintenance Complete - AMPATH Backbone JACK-JACK | Circuit | Vendor | Closed | 2019-06-25 06:13:59 | 2019-06-25 07:15:35 | 0 days 1 hr 1 min | ||
| Ticket No.: | CHG0037248 |
| Subject: | Maintenance Complete - AMPATH Backbone JACK-JACK |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411
AMP-JACK-JACK-100GE-52411 |
| Current State: | Closed |
| Start Time: | 2019-06-25 06:13:59 |
| End Time: | 2019-06-25 07:15:35 |
| Description | The listed assets are now available after Internet2 engineers completed software core node maintenance in Jacksonville, Fl. The maintenance is now completed. No further outages are expected. |
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 3 hr 15 min | 98.06299% | 96.26257% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 97.31258% |
| AMP-JACK-JACK-100GE-52411 | 2 hr 3 min | 98.77778% | 18.42736% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 95.48625% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 98.70180% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.60204% |
| FIU036WPANSA1NN | 0 hr 0 min | 99.99570% | 99.32695% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.93355% |
| Aggregate All AMPATH Backbone Circuits | 0 days 5 hr 18 min | 99.68365% | 90.50531% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |