Generated Report for AMPATH

AMPATH Network Operations Report
2019-05-27 - 2019-06-02

AMPATH Network Operations Center

New Connections

Connector	Type	Date	Sponsor

Upgrades

None

New Services

None

Other

None

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)	Duration

INC0035239	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN	Circuit - Cut Fiber	Vendor	Resolved	2019-05-27 12:35:33	2019-05-27 12:40:33	0 days 0 hr 5 min
INC0035265	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN	Circuit - Cut Fiber	Vendor	Resolved	2019-05-28 02:15:09	2019-05-28 03:16:29	0 days 1 hr 1 min
INC0035278	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN	Circuit - Cut Fiber	Vendor	Resolved	2019-05-28 15:05:00 2019-05-29 03:13:30	2019-05-28 15:06:00 2019-05-29 07:00:54	0 days 0 hr 1 min 0 days 3 hr 47 min
INC0035379	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus (Various Circuits)	Circuit - Damaged Fiber	Vendor	Resolved	2019-05-29 19:34:50	2019-05-29 19:37:50	0 days 0 hr 3 min
INC0035395	2 - High	2 - High	Availability - AMPATH Provider LANautilus FIU036WPANSA1NN	Circuit - Cut Fiber	Vendor	Resolved	2019-05-30 03:01:54	2019-05-30 06:05:54	0 days 3 hr 4 min
INC0035476	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN	Circuit - Other	Vendor	Resolved	2019-05-31 08:20:20	2019-05-31 08:21:20	0 days 0 hr 1 min
INC0035528	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN	Undetermined	Vendor	Resolved	2019-05-31 19:26:55	2019-05-31 19:27:55	0 days 0 hr 1 min
INC0035546	2 - High	2 - High	Outage Resolved - AMPATH LANautilus circuit FIU033WSA1SP4NN	Circuit - Cut Fiber	Vendor	Resolved	2019-06-01 13:05:51	2019-06-01 14:36:00	0 days 1 hr 30 min
INC0035593	2 - High	2 - High	Availability - AMPATH Provider LANautilus FIU036WPANSA1NN	Circuit - Other	Vendor	Resolved	2019-06-02 15:34:21 2019-06-02 15:34:48	2019-06-02 15:35:00 2019-06-03 06:03:28	0 days 0 hr 0 min 0 days 14 hr 28 min

Unscheduled Outages Detail

Ticket No.:	INC0035239
Subject:	Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact:	Vendor
Affected:	FIU034WFORSP4NN Provider LANautilus FIU034WFORSP4NN
Current State:	Resolved
Start Time:	2019-05-27 12:35:33
End Time:	2019-05-27 12:40:33
Description	The listed asset is now available. Vendor Engineers have been contacted and identified the outage to a fiber cut in Sao Paulo. Repair work has been completed and further outages are not expected.

Ticket No.:	INC0035265
Subject:	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2019-05-28 02:15:09
End Time:	2019-05-28 03:16:29
Description	The listed asset is available. Vendor engineers have been contacted. The reason for the outage was a fiber cut in Brazil. No further outages are anticipated.

Ticket No.:	INC0035278
Subject:	Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact:	Vendor
Affected:	FIU036WPANSA1NN
Current State:	Resolved
Start Time:	2019-05-28 15:05:00
End Time:	2019-05-28 15:06:00
Description	Provider LANautilus (FIU031WCRPSA1NN) is now available. LANautilus Engineers have indicated that the reason for the outage was a fiber cut between Santiago, Chile and Leyda, Chile that was caused by vandalism. The fiber has been repaired. No further outages are expected.

Ticket No.:	INC0035379
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus (Various Circuits)
Source Of Impact:	Vendor
Affected:	FIU035WMI2CRPNN FIU026UMI2SA1NN FIU033WSA1SP4NN Provider LANautilus (Various Circuits) IP Peer RNP IP Peer REDCLARA IP Peer NRAO-AURA IP Peer ANSP
Current State:	Resolved
Start Time:	2019-05-29 19:34:50
End Time:	2019-05-29 19:37:50
Description	The listed assets are now available. Vendor Engineers reported the outage was caused by a fiber cut.

Ticket No.:	INC0035395
Subject:	Availability - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact:	Vendor
Affected:	FIU036WPANSA1NN
Current State:	Resolved
Start Time:	2019-05-30 03:01:54
End Time:	2019-05-30 06:05:54
Description	The listed asset is available. AMPATH and LANautilus Engineers have been contacted and confirmed the outage was due to a fiber cut. The damage has been rapaired. No further outages are expected.

Ticket No.:	INC0035476
Subject:	Brief Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN
Source Of Impact:	Vendor
Affected:	FIU035WMI2CRPNN
Current State:	Resolved
Start Time:	2019-05-31 08:20:20
End Time:	2019-05-31 08:21:20
Description	The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when it is received.

Ticket No.:	INC0035528
Subject:	Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN LAN
Current State:	Resolved
Start Time:	2019-05-31 19:26:55
End Time:	2019-05-31 19:27:55
Description	The above asset is currently available. Vendor Engineers have been contacted. Cause of outage is undetermined . Updates will be issued as received

Ticket No.:	INC0035546
Subject:	Outage Resolved - AMPATH LANautilus circuit FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2019-06-01 13:05:51
End Time:	2019-06-01 14:36:00
Description	The listed circuits are unavailable. LANautilus Engineers have reported the outage is due to a fiber cut in Buenos Aires, AR between Escalada and Chacarita. An ETR of 16:30 UTC has been provided.

Ticket No.:	INC0035593
Subject:	Availability - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact:	Vendor
Affected:	FIU036WPANSA1NN
Current State:	Resolved
Start Time:	2019-06-02 15:34:21
End Time:	2019-06-02 15:35:00
Description	The listed asset is available. Provider LANautilus has been contacted. The reason for the outage is pending.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	Title	Maintenance Type	Source Of Impact	Current State	Start Time (UTC)	End Time (UTC)	Duration

Scheduled Maintenances Detail

None during this report period

Downtime and Availability

AMPATH Nodes	Down Time	Reporting Period Availability	52 Week Availability
j480.ampath.net	00 hr 00 min	100.00000%	100.00000%
j480-2.ampath.net	00 hr 00 min	100.00000%	100.00000%

Aggregate AMPATH Core Nodes	0 days 0 hr 0 min	100.00000%	100.00000%

AMPATH Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
FIU033WSA1SP4NN	2 hr 34 min	98.46742%	96.45328%
FIU030WMI2FORNN	00 hr 00 min	100.00000%	97.31258%
AMP-JACK-JACK-100GE-52411	00 hr 00 min	100.00000%	97.16517%
FIU034WFORSP4NN	0 hr 5 min	99.95040%	95.48625%
FIU015TCARMI2NN	00 hr 00 min	100.00000%	100.00000%
FIU026UMI2SA1NN	0 hr 4 min	99.96032%	98.71392%
FIU031WCRPPANNN	00 hr 00 min	100.00000%	100.00000%
FIU035WMI2CRPNN	0 hr 4 min	99.96032%	99.72496%
FIU036WPANSA1NN	15 hr 18 min	90.89053%	99.82578%
FIU020UMI2SP3NN	00 hr 00 min	100.00000%	100.00000%

Aggregate All AMPATH Backbone Circuits	0 days 18 hr 5 min	98.92290%	98.46819%

Availablity by Service

AMPATH Backbone Circuits

Down Time

Reporting Period Availability

52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:	CHG0036764
Subject:	Maintenance 3 of 4 - AMPATH Provider LANautilus (FIU031WCRPPANNN)
Source Of Impact:	Vendor
Affected:	FIU031WCRPPANNN FIU032UMI2PANNN (Not Impacting)
Start Time:	2019-06-26 05:00:00
End Time:	2019-06-26 13:00:00
Description	The listed Asset will be unavailable while LANautilus Engineers perform circuit maintenance in Panama, Colombia. An outage of 15 minutes is expected. The entire window is reserved.

Ticket No.:	CHG0036763
Subject:	Maintenance 2 of 4 - AMPATH Provider LANautilus (FIU031WCRPPANNN)
Source Of Impact:	Vendor
Affected:	FIU031WCRPPANNN FIU032UMI2PANNN (Not Impacting)
Start Time:	2019-06-23 05:00:00
End Time:	2019-06-23 13:00:00
Description	The listed Asset will be unavailable while LANautilus Engineers perform circuit maintenance in Panama, Colombia. An outage of 15 minutes is expected. The entire window is reserved.

Ticket No.:	CHG0036765
Subject:	Maintenance 4 of 4 - AMPATH Provider LANautilus (FIU031WCRPPANNN)
Source Of Impact:	Vendor
Affected:	FIU031WCRPPANNN FIU032UMI2PANNN (Not Impacting)
Start Time:	2019-06-27 05:00:00
End Time:	2019-06-27 13:00:00
Description	The listed Asset will be unavailable while LANautilus Engineers perform circuit maintenance in Panama, Colombia. An outage of 15 minutes is expected. The entire window is reserved.

Ticket No.:	CHG0036762
Subject:	Maintenance 1 of 4 - AMPATH Provider LANautilus (FIU031WCRPPANNN)
Source Of Impact:	Vendor
Affected:	FIU031WCRPPANNN FIU032UMI2PANNN (Not Impacting)
Start Time:	2019-06-22 05:00:00
End Time:	2019-06-22 13:00:00
Description	The listed Asset will be unavailable while LANautilus Engineers perform circuit maintenance in Panama, Colombia. An outage of 15 minutes is expected. The entire window is reserved.