AMPATH Network Operations Report
2019-05-20 - 2019-05-26

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0034817 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Cut Fiber Vendor Resolved 2019-05-20 16:52:00 2019-05-20 16:52:22 0 days 0 hr 0 min
INC0034988 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Resolved 2019-05-22 21:36:23 2019-05-22 21:36:24 0 days 0 hr 0 min
INC0035065 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2019-05-23 21:04:40 2019-05-23 21:05:40 0 days 0 hr 1 min
INC0035129 2 - High2 - High Availability - AMPATH LANautilus Provider FIU033WSA1SP4NNUndetermined Vendor Resolved 2019-05-24 22:05:47 2019-05-24 23:48:29 0 days 1 hr 42 min

Unscheduled Outages Detail


Ticket No.:INC0034817
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2019-05-20 16:52:00
End Time:2019-05-20 16:52:22
DescriptionThe listed asset is available following a brief outage. Vendor LANautuilus has indicated that the reason for the outage was a fiber cut between Santos and Grajau, Brazil. No further outages are expected.


Ticket No.:INC0034988
Subject:Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2019-05-22 21:36:23
End Time:2019-05-22 21:36:24
DescriptionThe listed asset is available following a brief outage. Provider LANautilus has been contacted. The reason for the outage is pending.


Ticket No.:INC0035065
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2019-05-23 21:04:40
End Time:2019-05-23 21:05:40
DescriptionThe listed asset is available following a brief outage. Vendor LANautuilus has been contacted. The cause of the outage is undetermined.


Ticket No.:INC0035129
Subject:Availability - AMPATH LANautilus Provider FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2019-05-24 22:05:47
End Time:2019-05-24 23:48:29
DescriptionThe listed asset was briefly unavailable. LANautilus ENgineers have been contacted to investigate.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN1 hr 44 min 98.96759% 96.48259%
FIU030WMI2FORNN00 hr 00 min 100.00000% 97.31258%
AMP-JACK-JACK-100GE-5241100 hr 00 min 100.00000% 97.16517%
FIU034WFORSP4NN0 hr 0 min 99.99983% 95.48720%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 98.29612%
FIU031WCRPPANNN00 hr 00 min 100.00000% 100.00000%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.72572%
FIU036WPANSA1NN00 hr 00 min 100.00000% 100.00000%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 100.00000%
Aggregate All AMPATH Backbone Circuits0 days 1 hr 44 min 99.89674% 98.44694%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0036764
Subject:Maintenance 3 of 4 - AMPATH Provider LANautilus (FIU031WCRPPANNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
(Not
Impacting)
Start Time:2019-06-26 05:00:00
End Time:2019-06-26 13:00:00
DescriptionThe listed Asset will be unavailable while LANautilus Engineers perform circuit maintenance in Panama, Colombia. An outage of 15 minutes is expected. The entire window is reserved.


Ticket No.:CHG0036763
Subject:Maintenance 2 of 4 - AMPATH Provider LANautilus (FIU031WCRPPANNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
(Not
Impacting)
Start Time:2019-06-23 05:00:00
End Time:2019-06-23 13:00:00
DescriptionThe listed Asset will be unavailable while LANautilus Engineers perform circuit maintenance in Panama, Colombia. An outage of 15 minutes is expected. The entire window is reserved.


Ticket No.:CHG0036765
Subject:Maintenance 4 of 4 - AMPATH Provider LANautilus (FIU031WCRPPANNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
(Not
Impacting)
Start Time:2019-06-27 05:00:00
End Time:2019-06-27 13:00:00
DescriptionThe listed Asset will be unavailable while LANautilus Engineers perform circuit maintenance in Panama, Colombia. An outage of 15 minutes is expected. The entire window is reserved.


Ticket No.:CHG0036805
Subject:Maintenance - AMPATH Provider LANautilus (FIU026UMI2SA1NN)
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Start Time:2019-05-29 03:00:00
End Time:2019-05-29 08:00:00
DescriptionThe listed asset will be unavailable while LANautilus engineers perform maintenance between Leyda and Santiago, Chile. An outage is expected. The entire window is reserved.


Ticket No.:CHG0036762
Subject:Maintenance 1 of 4 - AMPATH Provider LANautilus (FIU031WCRPPANNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
(Not
Impacting)
Start Time:2019-06-22 05:00:00
End Time:2019-06-22 13:00:00
DescriptionThe listed Asset will be unavailable while LANautilus Engineers perform circuit maintenance in Panama, Colombia. An outage of 15 minutes is expected. The entire window is reserved.