AMPATH Network Operations Report
2019-05-13 - 2019-05-19
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0034483 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU033WSA1SP4NN | Hardware | Vendor | Resolved | 2019-05-14 18:01:26
2019-05-14 23:41:55 2019-05-15 08:17:19 |
2019-05-14 19:05:47
2019-05-14 23:41:56 2019-05-15 16:42:27 |
0 days 1 hr 4 min
0 days 0 hr 0 min 0 days 8 hr 25 min |
| INC0034540 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU034WFORSP4NN and FIU030WMI2FORNN | Undetermined | Vendor | Resolved | 2019-05-15 13:46:17 | 2019-05-15 18:23:55 | 0 days 4 hr 37 min |
| INC0034581 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2019-05-15 18:24:15 | 2019-05-15 18:25:15 | 0 days 0 hr 1 min |
| INC0034599 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN & FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2019-05-16 01:27:49
2019-05-16 17:38:49 |
2019-05-16 01:27:50
2019-05-16 17:38:50 |
0 days 0 hr 0 min
0 days 0 hr 0 min |
| INC0034655 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus (FIU033WSA1SP4NN & FIU034WFORSP4NN) | Circuit - Cut Fiber | Vendor | Resolved | 2019-05-17 00:22:41 | 2019-05-17 00:22:42 | 0 days 0 hr 0 min |
| Ticket No.: | INC0034483 |
| Subject: | Availability - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2019-05-14 18:01:26 |
| End Time: | 2019-05-14 19:05:47 |
| Description | The listed asset is unavailable. Provider LANautilus has been contacted. The reason for the outage was a card failure between Argentina and Brazil. |
| Ticket No.: | INC0034540 |
| Subject: | Availability - AMPATH Provider LANautilus FIU034WFORSP4NN and FIU030WMI2FORNN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN
FIU030WMI2FORNN |
| Current State: | Resolved |
| Start Time: | 2019-05-15 13:46:17 |
| End Time: | 2019-05-15 18:23:55 |
| Description | The listed assets are available. LANautilus Engineers have been contacted to investigate. The cause of the outage is currently undetermined. |
| Ticket No.: | INC0034581 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2019-05-15 18:24:15 |
| End Time: | 2019-05-15 18:25:15 |
| Description | The listed asset is now available. LANautilus has been contacted. The cause of the outage is currently undetermined. |
| Ticket No.: | INC0034599 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN & FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN
FIU033WSA1SP4NN FIU034WFORSP4NN FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2019-05-16 01:27:49 |
| End Time: | 2019-05-16 01:27:50 |
| Description | The listed assets were briefly unavailable. LANautilus Engineers have been contacted. The reason for the outage is indeterminate. |
| Ticket No.: | INC0034655 |
| Subject: | Brief Outage - AMPATH Provider LANautilus (FIU033WSA1SP4NN & FIU034WFORSP4NN) |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN
FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2019-05-17 00:22:41 |
| End Time: | 2019-05-17 00:22:42 |
| Description | The listed assets are available following a brief outage. AMPATH and LANautilus Engineers have been contacted.The outage was due to a fiber cut near Alameda Araguaia 2170. The cut has since been repaired, and all services have restored. No further outages are expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 9 hr 29 min | 94.34969% | 96.50233% |
| FIU030WMI2FORNN | 4 hr 37 min | 97.24570% | 97.31258% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 97.16517% |
| FIU034WFORSP4NN | 4 hr 37 min | 97.24520% | 95.48721% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 0 hr 1 min | 99.99008% | 98.29612% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.72572% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate All AMPATH Backbone Circuits | 0 days 18 hr 45 min | 98.88307% | 98.44891% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |