AMPATH Network Operations Report
2019-04-15 - 2019-04-21

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0032706 2 - High2 - High Availability - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NNCircuit - Cut Fiber Vendor Resolved 2019-04-16 17:02:38 2019-04-16 18:03:58 0 days 1 hr 1 min
INC0032786 2 - High2 - High Outage Resolved - AMPATH Provide LANAutilus FIU033WSA1SP4NNCircuit - Damaged Fiber Vendor Resolved 2019-04-17 16:58:25 2019-04-17 23:04:33 0 days 6 hr 6 min
INC0032911 2 - High2 - High Outage Resolved - AMPATH Provider FLR I2-JACK-JACK-100GE-5241Hardware Vendor Resolved 2019-04-19 10:06:38 2019-04-19 15:08:16 0 days 5 hr 1 min
INC0032974 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNUnannounced Maintenance Vendor Resolved 2019-04-20 13:08:32 2019-04-20 13:09:00 0 days 0 hr 0 min
INC0032980 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Cut Fiber Vendor Resolved 2019-04-20 18:23:08 2019-04-21 09:49:36 0 days 15 hr 26 min

Unscheduled Outages Detail


Ticket No.:INC0032706
Subject:Availability - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
FIU034WFORSP4NN
Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN
Current State:Resolved
Start Time:2019-04-16 17:02:38
End Time:2019-04-16 18:03:58
DescriptionThe listed assets are available. Vendor Engineers reported a protection switch due to a fiber cut in Sao Paulo, Brazil.


Ticket No.:INC0032786
Subject:Outage Resolved - AMPATH Provide LANAutilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Peer NRAO-AURA
Current State:Resolved
Start Time:2019-04-17 16:58:25
End Time:2019-04-17 23:04:33
DescriptionThe listed asset is available. Provider LANautilus reported the outage was due to a fiber event in our network, located in Argentina. No further outages are anticipated.


Ticket No.:INC0032911
Subject:Outage Resolved - AMPATH Provider FLR I2-JACK-JACK-100GE-5241
Source Of Impact: Vendor
Affected:AMP-JACK-JACK-100GE-52411
Current State:Resolved
Start Time:2019-04-19 10:06:38
End Time:2019-04-19 15:08:16
DescriptionThe listed asset is available. Participant FLR was contacted. The reason for the outage was a hardware failure on the Juniper 100G MPC3. Since hardware replacement, all services have restored. No further outages are expected.


Ticket No.:INC0032974
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2019-04-20 13:08:32
End Time:2019-04-20 13:09:00
DescriptionThe listed asset is unavailable. LANautilus Engineers have been contacted and the outage was due to unannounced maintenance. All services have restored, and no further impact is expected.


Ticket No.:INC0032980
Subject:Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Provider LANautilus FIU026UMI2SA1NN
Current State:Resolved
Start Time:2019-04-20 18:23:08
End Time:2019-04-21 09:49:36
DescriptionThe listed asset is currently available. LANautilus Engineers have reported the outage was due to a fiber cut in Chile.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN7 hr 7 min 95.75462% 96.61041%
FIU030WMI2FORNN00 hr 00 min 100.00000% 97.37725%
AMP-JACK-JACK-100GE-524115 hr 1 min 97.00760% 97.16517%
FIU034WFORSP4NN1 hr 1 min 99.39153% 95.54125%
FIU020UMI2SP1NN00 hr 00 min 100.00000% 75.37908%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN15 hr 26 min 90.80885% 98.29631%
FIU031WCRPPANNN00 hr 00 min 100.00000% 100.00000%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.72572%
FIU036WPANSA1NN00 hr 00 min 100.00000% 100.00000%
Aggregate All AMPATH Backbone Circuits1 days 4 hr 37 min 98.29626% 96.00952%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0036220
Subject:Maintenance - AMPATH Provider LANautilus (FIU031WCRPPANNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
Start Time:2019-04-24 03:00:00
End Time:2019-04-24 06:00:00
DescriptionThe listed assets will be unavailable while LANautilus engineers perform software maintenance. An outage expected. The entire window is reserved.