AMPATH Network Operations Report
2019-02-18 - 2019-02-24
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0028958 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Other | Vendor | Resolved | 2019-02-19 17:34:54 | 2019-02-19 17:35:54 | 0 days 0 hr 1 min |
| INC0029031 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN | Circuit - Cut Fiber | Vendor | Resolved | 2019-02-20 16:47:00 | 2019-02-20 16:48:00 | 0 days 0 hr 1 min |
| INC0029030 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN | Circuit - Cut Fiber | Other | Resolved | 2019-02-20 16:47:00 | 2019-02-21 01:49:20 | 0 days 9 hr 2 min |
| INC0029102 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU035WMI2CRPNN | Undetermined | Vendor | Resolved | 2019-02-21 16:19:44 | 2019-02-21 16:20:00 | 0 days 0 hr 0 min |
| INC0029269 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NN | Hardware | Vendor | Resolved | 2019-02-24 18:48:29 | 2019-02-24 18:48:30 | 0 days 0 hr 0 min |
| Ticket No.: | INC0028958 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN
LANautilus |
| Current State: | Resolved |
| Start Time: | 2019-02-19 17:34:54 |
| End Time: | 2019-02-19 17:35:54 |
| Description | The listed asset is available following a brief outage. LANautilus Engineers reported the outage was due to a circuit degradation in their terrestrial backhaul between Rafaela - Barranas, Argentina. All services have been restored. No further outage is expected. |
| Ticket No.: | INC0029031 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN |
| Source Of Impact: | Vendor |
| Affected: | FIU030WMI2FORNN
Provider LANautilus FIU030WMI2FORNN |
| Current State: | Resolved |
| Start Time: | 2019-02-20 16:47:00 |
| End Time: | 2019-02-20 16:48:00 |
| Description | The listed assets are available. Vendor Engineers have been contacted and confirmed the outage was due to a fiber cut. Repair crews are on site working to restore connectivity. |
| Ticket No.: | INC0029030 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN |
| Source Of Impact: | Other |
| Affected: | FIU035WMI2CRPNN |
| Current State: | Resolved |
| Start Time: | 2019-02-20 16:47:00 |
| End Time: | 2019-02-21 01:49:20 |
| Description | The listed assets are available. Vendor Engineers were contacted, the reason for the outage was a fiber cut. |
| Ticket No.: | INC0029102 |
| Subject: | Brief Outage - AMPATH LANautilus Circuit FIU035WMI2CRPNN |
| Source Of Impact: | Vendor |
| Affected: | FIU035WMI2CRPNN
LANautilus Circuit FIU035WMI2CRPNN |
| Current State: | Resolved |
| Start Time: | 2019-02-21 16:19:44 |
| End Time: | 2019-02-21 16:20:00 |
| Description | The listed asset is now available after a brief outage. LANautilus engineers have been contacted; however the reason for the outage is pending. |
| Ticket No.: | INC0029269 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN
FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2019-02-24 18:48:29 |
| End Time: | 2019-02-24 18:48:30 |
| Description | The listed asset is available following a brief outage. LANautilus Engineers reported the outage was due to one card that dropped some errors in one of their equipment in Sao Paulo, Brazil. After restarted the card, all services have been restored and no further outage is expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 0 hr 1 min | 99.98991% | 96.81091% |
| FIU030WMI2FORNN | 0 hr 1 min | 99.99008% | 97.42065% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 97.22241% |
| FIU034WFORSP4NN | 0 hr 0 min | 99.99983% | 95.61314% |
| FIU020UMI2SP1NN | 00 hr 00 min | 100.00000% | 91.57398% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 99.22527% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU035WMI2CRPNN | 9 hr 2 min | 94.61705% | 99.73756% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate All AMPATH Backbone Circuits | 0 days 9 hr 4 min | 99.45969% | 97.76039% |