Generated Report for AMPATH

AMPATH Network Operations Report
2019-02-04 - 2019-02-10

AMPATH Network Operations Center

New Connections

Connector	Type	Date	Sponsor

Upgrades

None

New Services

None

Other

None

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)

INC0028017	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN	Undetermined	Vendor	Resolved	2019-02-04 19:26:00	2019-02-04 19:27:00
INC0028067	2 - High	2 - High	Outage Resolved - AMPATH Provider Lanautilus FIU033WSA1SP4NN	Circuit - Damaged Fiber	Vendor	Resolved	2019-02-05 17:20:00	2019-02-06 06:45:47
INC0028161	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN	Circuit - Damaged Fiber	Vendor	Resolved	2019-02-06 23:41:47	2019-02-06 23:45:35
INC0028193	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN	Undetermined	Vendor	Resolved	2019-02-07 16:42:00	2019-02-07 16:43:00
INC0028225	4 - Low	2 - High	Brief Outage Resolved - AMPATH LANautilus Circuit FIU031WCRPSA1NN	Software	Vendor	Resolved	2019-02-08 03:38:00	2019-02-08 03:39:00
INC0028290	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN	Undetermined	Vendor	Resolved	2019-02-09 16:52:32	2019-02-09 16:52:33

Unscheduled Outages Detail

Ticket No.:	INC0028017
Subject:	Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN Provider LANautilus
Current State:	Resolved
Start Time:	2019-02-04 19:26:00
End Time:	2019-02-04 19:27:00
Description	The listed assets are available. Vendor Engineers have been contacted, however the reason for the outage is pending. Updates will be provided as they become available.

Ticket No.:	INC0028067
Subject:	Outage Resolved - AMPATH Provider Lanautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2019-02-05 17:20:00
End Time:	2019-02-06 06:45:47
Description	The listed asset is available. Vendor Engineers were contacted, and they advised the outage was due to a fiber cut. The circuit has been repaired and no further outages are expected.

Ticket No.:	INC0028161
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2019-02-06 23:41:47
End Time:	2019-02-06 23:45:35
Description	The listed asset is now available after a brief outage. LANautilus engineers have reported the outage was caused by a degradation on a fiber segment between Argentina and Brazil.

Ticket No.:	INC0028193
Subject:	Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact:	Vendor
Affected:	FIU034WFORSP4NN
Current State:	Resolved
Start Time:	2019-02-07 16:42:00
End Time:	2019-02-07 16:43:00
Description	The listed asset is now available after a brief outage. LANautilus engineers have been contacted;however, the reason for the outage is indeterminate.

Ticket No.:	INC0028225
Subject:	Brief Outage Resolved - AMPATH LANautilus Circuit FIU031WCRPSA1NN
Source Of Impact:	Vendor
Affected:	FIU031WCRPSA1NN
Current State:	Resolved
Start Time:	2019-02-08 03:38:00
End Time:	2019-02-08 03:39:00
Description	The listed asset is available following a brief outage. LANautilus Engineers have reported the outage was caused by a remote restart of a card on a network switch. No further outages are expected.

Ticket No.:	INC0028290
Subject:	Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact:	Vendor
Affected:	FIU034WFORSP4NN
Current State:	Resolved
Start Time:	2019-02-09 16:52:32
End Time:	2019-02-09 16:52:33
Description	The listed asset was briefly unavailable LANautilus Engineers have been contacted, however the reason for the outage is indeterminate.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	Title	Maintenance Type	Source Of Impact	Current State	Start Time (UTC)	End Time (UTC)

CHG0034852	3 - Moderate	3 - Normal	Maintenance Completed - AMPATH Circuit AMP-JACK-JACK-100GE-52411	Power	Internal	Closed	2019-02-05 15:09:49	2019-02-05 15:25:25

Scheduled Maintenances Detail

Ticket No.:	CHG0034852
Subject:	Maintenance Completed - AMPATH Circuit AMP-JACK-JACK-100GE-52411
Source Of Impact:	Internal
Affected:	AMP-JACK-JACK-100GE-52411
Current State:	Closed
Start Time:	2019-02-05 15:09:49
End Time:	2019-02-05 15:25:25
Description	The listed asset was briefly unavailable while FIU Engineers performed a power cycle on MCT01 interface ethernet 6/2. Maintenance has been completed.

Downtime and Availability

AMPATH Nodes	Down Time	Reporting Period Availability	52 Week Availability
j480.ampath.net	00 hr 00 min	100.00000%	100.00000%
j480-2.ampath.net	00 hr 00 min	100.00000%	100.00000%

Aggregate AMPATH Core Nodes	0 days 0 hr 0 min	100.00000%	100.00000%

AMPATH Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
FIU033WSA1SP4NN	13 hr 29 min	91.96841%	96.81110%
FIU030WMI2FORNN	00 hr 00 min	100.00000%	97.42084%
AMP-JACK-JACK-100GE-52411	0 hr 15 min	99.84524%	97.22241%
FIU034WFORSP4NN	0 hr 1 min	99.98991%	95.61352%
FIU020UMI2SP1NN	00 hr 00 min	100.00000%	91.57398%
FIU015TCARMI2NN	00 hr 00 min	100.00000%	100.00000%
FIU026UMI2SA1NN	0 hr 1 min	99.99008%	99.10195%
FIU031WCRPPANNN	00 hr 00 min	100.00000%	100.00000%
FIU035WMI2CRPNN	00 hr 00 min	100.00000%	99.84051%
FIU036WPANSA1NN	00 hr 00 min	100.00000%	100.00000%

Aggregate All AMPATH Backbone Circuits	0 days 13 hr 47 min	99.17936%	97.75843%

Upcoming Scheduled Maintenances

Ticket No.:	CHG0034952
Subject:	Maintenance - AMPATH Core Node
Source Of Impact:	Internal
Affected:	j480.ampath.net NWS ANSP ANSP-Atlantic AURA CANARIE ESNet-v4 FIU FLR Interent2 NRAO-AURA REDCLARA RNP STRI UPR UVI-STT UWI
Start Time:	2019-02-16 03:00:00
End Time:	2019-02-16 06:00:00
Description	The listed assets will be unavailable while AMPATH Engineers perform maintenance to upgrade the software on router J480-1. All peerings will be impacted. An outage of up to 10 minutes is expected and the entire window is reserved.