AMPATH Network Operations Report
2019-01-14 - 2019-01-20

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC)

INC0027189 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Cut Fiber Vendor Resolved 2019-01-16 00:18:17 2019-01-16 04:04:05
INC0027203 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Resolved 2019-01-16 10:38:00 2019-01-16 10:38:32
INC0027239 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus Circuit FIU034WFORSP4NNUnannounced Maintenance Vendor Resolved 2019-01-17 02:23:00 2019-01-17 03:55:00
INC0027301 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU031WCRPSA1Undetermined Vendor Resolved 2019-01-18 13:39:19 2019-01-18 13:41:22
INC0027322 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2019-01-18 21:22:08 2019-01-18 21:22:09
INC0027343 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Resolved 2019-01-19 09:42:03 2019-01-19 09:43:11
INC0027357 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NNCircuit - Cut Fiber Vendor Resolved 2019-01-19 21:35:07
2019-01-20 00:15:00
2019-01-19 21:36:07
2019-01-20 11:24:43

Unscheduled Outages Detail


Ticket No.:INC0027189
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2019-01-16 00:18:17
End Time:2019-01-16 04:04:05
DescriptionThe listed asset is available. LANautilus and AMPATH engineers have been contacted. The reason for the outage was a fiber cut between Chacarita, Argentina and La Plata, Argentina. No further outages are expected.


Ticket No.:INC0027203
Subject:Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2019-01-16 10:38:00
End Time:2019-01-16 10:38:32
DescriptionThe listed asset is available following a brief outage. Vendor engineers reported the outage was undetermined.


Ticket No.:INC0027239
Subject:Outage Resolved - AMPATH Provider LANautilus Circuit FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2019-01-17 02:23:00
End Time:2019-01-17 03:55:00
DescriptionThe listed asset is available. AMPATH Provider LANautilus has been contacted. The reason for the outage was emergency maintenance in Sao Paulo, Brazil. No further outages are expected.


Ticket No.:INC0027301
Subject:Brief Outage - AMPATH Provider LANautilus FIU031WCRPSA1
Source Of Impact: Vendor
Affected: FIU031WCRPSA1NN
FIU031WCRPSA1NN
Current State:Resolved
Start Time:2019-01-18 13:39:19
End Time:2019-01-18 13:41:22
DescriptionThe listed assets are now available following a brief outage. Circuit Provider LANautilus has been contacted, however, the reason for the outage was unable to be determined.


Ticket No.:INC0027322
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2019-01-18 21:22:08
End Time:2019-01-18 21:22:09
DescriptionThe listed assets are now available following a brief outage. LAAautilus has been contacted. The RFO is pending.


Ticket No.:INC0027343
Subject:Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2019-01-19 09:42:03
End Time:2019-01-19 09:43:11
DescriptionThe listed asset is available following a brief outage. Provider LANautilus has been contacted. The reason for the outage is undetermined.


Ticket No.:INC0027357
Subject:Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2019-01-19 21:35:07
End Time:2019-01-19 21:36:07
DescriptionThe listed assets are unavailable. LANautilus has been contacted. The reason for the outage is a fiber cut in Sau Paulo, Brazil.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC)


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN3 hr 45 min 97.75975% 97.08432%
FIU030WMI2FORNN00 hr 00 min 100.00000% 97.42084%
AMP-JACK-JACK-100GE-5241100 hr 00 min 100.00000% 97.22241%
FIU034WFORSP4NN12 hr 44 min 92.41682% 95.61372%
FIU020UMI2SP1NN00 hr 00 min 100.00000% 91.57514%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 99.03269%
FIU031WCRPPANNN00 hr 00 min 100.00000% 100.00000%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.84051%
FIU036WPANSA1NN00 hr 00 min 100.00000% 100.00000%

Aggregate All AMPATH Backbone Circuits0 days 16 hr 30 min 99.01766% 97.77896%



Upcoming Scheduled Maintenances