AMPATH Network Operations Report
2019-01-07 - 2019-01-13

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC)

INC0026880 4 - Low2 - High Availability - AMPATH LANautilus Circuit FIU030WMI2FORNNHardware Vendor Resolved 2019-01-08 17:14:00 2019-01-08 17:15:00
INC0026909 2 - High2 - High Availability - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2019-01-09 01:15:00 2019-01-09 02:18:00
INC0026924 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NNCircuit - Damaged Fiber Vendor Resolved 2019-01-09 09:41:00 2019-01-09 09:42:01
INC0026941 4 - Low2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Bumped Fiber Vendor Resolved 2019-01-09 15:33:00 2019-01-09 15:34:00
INC0026950 2 - High2 - High Availability - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Resolved 2019-01-09 15:34:17 2019-01-09 17:41:49
INC0026978 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NNCircuit - Cut Fiber Vendor Resolved 2019-01-10 02:54:04
2019-01-10 06:39:58
2019-01-10 03:56:15
2019-01-10 07:43:35
INC0026990 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Damaged Fiber Vendor Resolved 2019-01-10 13:48:24 2019-01-10 21:46:44

Unscheduled Outages Detail


Ticket No.:INC0026880
Subject:Availability - AMPATH LANautilus Circuit FIU030WMI2FORNN
Source Of Impact: Vendor
Affected:FIU030WMI2FORNN
Current State:Resolved
Start Time:2019-01-08 17:14:00
End Time:2019-01-08 17:15:00
DescriptionThe listed assets are available. Vendor Engineers have been contacted, however the reason for the outage is pending. Updates will be provided as they become available.


Ticket No.:INC0026909
Subject:Availability - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2019-01-09 01:15:00
End Time:2019-01-09 02:18:00
DescriptionThe listed asset is currently available. Vendor engineers have been contacted. The reason for the outage is pending.


Ticket No.:INC0026924
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2019-01-09 09:41:00
End Time:2019-01-09 09:42:01
DescriptionThe listed asset is available following a brief outage. Vendor engineers have been contacted. The reason for outage was degraded fiber. An alternate path was rolled to restore services.


Ticket No.:INC0026941
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2019-01-09 15:33:00
End Time:2019-01-09 15:34:00
DescriptionThe listed asset is available. Vendor Engineers reported the outage was caused by the oscillation of a fiber between San Francisco and Arroyito, in Argentina. No further outage is expected.


Ticket No.:INC0026950
Subject:Availability - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2019-01-09 15:34:17
End Time:2019-01-09 17:41:49
DescriptionThe listed asset is available following a brief outage. LANautilus and AMPATH engineers reported the outage was undetermined.


Ticket No.:INC0026978
Subject:Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Resolved
Start Time:2019-01-10 02:54:04
End Time:2019-01-10 03:56:15
DescriptionThe listed asset is available. AMPATH Provider LANautilus was contacted. The reason for the outage was a fiber cut caused by construction. Repairs have been completed and no further outages are anticipated.


Ticket No.:INC0026990
Subject:Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2019-01-10 13:48:24
End Time:2019-01-10 21:46:44
DescriptionThe listed asset is now available. LANautilus Engineers have been contacted and confirmed the reason for the outage is a fiber cut in Olmue, Chile. This damage has been repaired. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC)


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 1 min 99.99008% 97.12717%
FIU030WMI2FORNN0 hr 1 min 99.99008% 97.42084%
AMP-JACK-JACK-100GE-5241100 hr 00 min 100.00000% 97.22241%
FIU034WFORSP4NN4 hr 14 min 97.47668% 95.75875%
FIU020UMI2SP1NN00 hr 00 min 100.00000% 91.57514%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN9 hr 1 min 94.62962% 99.03269%
FIU031WCRPPANNN00 hr 00 min 100.00000% 100.00000%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.84051%
FIU036WPANSA1NN00 hr 00 min 100.00000% 100.00000%

Aggregate All AMPATH Backbone Circuits0 days 13 hr 17 min 99.20865% 97.79775%



Upcoming Scheduled Maintenances