AMPATH Network Operations Report
2019-01-07 - 2019-01-13
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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None
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None
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) |
---|---|---|---|---|---|---|---|---|
INC0026880 | 4 - Low | 2 - High | Availability - AMPATH LANautilus Circuit FIU030WMI2FORNN | Hardware | Vendor | Resolved | 2019-01-08 17:14:00 | 2019-01-08 17:15:00 |
INC0026909 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2019-01-09 01:15:00 | 2019-01-09 02:18:00 |
INC0026924 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Damaged Fiber | Vendor | Resolved | 2019-01-09 09:41:00 | 2019-01-09 09:42:01 |
INC0026941 | 4 - Low | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Bumped Fiber | Vendor | Resolved | 2019-01-09 15:33:00 | 2019-01-09 15:34:00 |
INC0026950 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Resolved | 2019-01-09 15:34:17 | 2019-01-09 17:41:49 |
INC0026978 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Cut Fiber | Vendor | Resolved | 2019-01-10 02:54:04
2019-01-10 06:39:58 |
2019-01-10 03:56:15
2019-01-10 07:43:35 |
INC0026990 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Damaged Fiber | Vendor | Resolved | 2019-01-10 13:48:24 | 2019-01-10 21:46:44 |
Ticket No.: | INC0026880 |
Subject: | Availability - AMPATH LANautilus Circuit FIU030WMI2FORNN |
Source Of Impact: | Vendor |
Affected: | FIU030WMI2FORNN |
Current State: | Resolved |
Start Time: | 2019-01-08 17:14:00 |
End Time: | 2019-01-08 17:15:00 |
Description | The listed assets are available. Vendor Engineers have been contacted, however the reason for the outage is pending. Updates will be provided as they become available. |
Ticket No.: | INC0026909 |
Subject: | Availability - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2019-01-09 01:15:00 |
End Time: | 2019-01-09 02:18:00 |
Description | The listed asset is currently available. Vendor engineers have been contacted. The reason for the outage is pending. |
Ticket No.: | INC0026924 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2019-01-09 09:41:00 |
End Time: | 2019-01-09 09:42:01 |
Description | The listed asset is available following a brief outage. Vendor engineers have been contacted. The reason for outage was degraded fiber. An alternate path was rolled to restore services. |
Ticket No.: | INC0026941 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2019-01-09 15:33:00 |
End Time: | 2019-01-09 15:34:00 |
Description | The listed asset is available. Vendor Engineers reported the outage was caused by the oscillation of a fiber between San Francisco and Arroyito, in Argentina. No further outage is expected. |
Ticket No.: | INC0026950 |
Subject: | Availability - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2019-01-09 15:34:17 |
End Time: | 2019-01-09 17:41:49 |
Description | The listed asset is available following a brief outage. LANautilus and AMPATH engineers reported the outage was undetermined. |
Ticket No.: | INC0026978 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2019-01-10 02:54:04 |
End Time: | 2019-01-10 03:56:15 |
Description | The listed asset is available. AMPATH Provider LANautilus was contacted. The reason for the outage was a fiber cut caused by construction. Repairs have been completed and no further outages are anticipated. |
Ticket No.: | INC0026990 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2019-01-10 13:48:24 |
End Time: | 2019-01-10 21:46:44 |
Description | The listed asset is now available. LANautilus Engineers have been contacted and confirmed the reason for the outage is a fiber cut in Olmue, Chile. This damage has been repaired. No further outages are expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) |
---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 1 min | 99.99008% | 97.12717% |
FIU030WMI2FORNN | 0 hr 1 min | 99.99008% | 97.42084% |
AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 97.22241% |
FIU034WFORSP4NN | 4 hr 14 min | 97.47668% | 95.75875% |
FIU020UMI2SP1NN | 00 hr 00 min | 100.00000% | 91.57514% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 9 hr 1 min | 94.62962% | 99.03269% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.84051% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate All AMPATH Backbone Circuits | 0 days 13 hr 17 min | 99.20865% | 97.79775% |