Generated Report for AMPATH

AMPATH Network Operations Report
2018-12-10 - 2018-12-16

AMPATH Network Operations Center

New Connections

Connector	Type	Date	Sponsor

Upgrades

None

New Services

None

Other

None

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)

INC0025618	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN	Undetermined	Vendor	Resolved	2018-12-10 16:02:00	2018-12-10 16:03:00
INC0025858	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN	Undetermined	Vendor	Resolved	2018-12-12 19:12:58	2018-12-12 19:13:58
INC0025897	4 - Low	2 - High	Brief Outage - AMPATH LANautilus Circuit FIU033WSA1SP4NN	Undetermined	Vendor	Resolved	2018-12-12 23:57:00	2018-12-12 23:58:00
INC0025988	2 - High	2 - High	Availability - AMPATH LANautilus Circuit FIU033WSA1SP4NN	Undetermined	Vendor	Resolved	2018-12-13 23:47:47	2018-12-14 23:47:48
INC0026022	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN	Undetermined	Vendor	Resolved	2018-12-14 17:28:05	2018-12-14 17:29:05
INC0026057	4 - Low	2 - High	Brief Outage - Ampath Provider LANautilus Circuits FIU026UMI2SA1NN & FIU035WMI2CRPNN	Undetermined	Vendor	Resolved	2018-12-15 21:16:00	2018-12-15 21:22:00

Unscheduled Outages Detail

Ticket No.:	INC0025618
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN
Source Of Impact:	Vendor
Affected:	FIU035WMI2CRPNN
Current State:	Resolved
Start Time:	2018-12-10 16:02:00
End Time:	2018-12-10 16:03:00
Description	Provider LANautilus (FIU035WMI2CRPNN) is now available following a brief outage. LANautilus Engineers have been contacted and confirmed the reason for the outage was unable to be determined. No further outages are expected.

Ticket No.:	INC0025858
Subject:	Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2018-12-12 19:12:58
End Time:	2018-12-12 19:13:58
Description	The asset listed above is currently available following a brief outage. LANautilus and AMPATH engineers have been contacted. The reason of outage is pending.

Ticket No.:	INC0025897
Subject:	Brief Outage - AMPATH LANautilus Circuit FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2018-12-12 23:57:00
End Time:	2018-12-12 23:58:00
Description	The listed asset is available following a brief outage. Vendor Engineers have been contacted but the reason for the outage is undetermined.

Ticket No.:	INC0025988
Subject:	Availability - AMPATH LANautilus Circuit FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2018-12-13 23:47:47
End Time:	2018-12-14 23:47:48
Description	The listed asset is now available. LANautilus Engineers have reported the outage was caused by a fiber cut in Sao Paulo, Brazil. Updates will be provided when they are received.

Ticket No.:	INC0026022
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN
Source Of Impact:	Vendor
Affected:	FIU035WMI2CRPNN
Current State:	Resolved
Start Time:	2018-12-14 17:28:05
End Time:	2018-12-14 17:29:05
Description	The asset listed is available following a brief outage. AMPATH and LANautilus engineers have to engaged to investigate this event. However the reason of outage is undetermined.

Ticket No.:	INC0026057
Subject:	Brief Outage - Ampath Provider LANautilus Circuits FIU026UMI2SA1NN & FIU035WMI2CRPNN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN FIU035WMI2CRPNN
Current State:	Resolved
Start Time:	2018-12-15 21:16:00
End Time:	2018-12-15 21:22:00
Description	The listed circuits are unavailable. Provider LANautilus engineers have been contacted; however, the reason for the outage is pending.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	Title	Maintenance Type	Source Of Impact	Current State	Start Time (UTC)	End Time (UTC)

Scheduled Maintenances Detail

None during this report period

Downtime and Availability

AMPATH Nodes	Down Time	Reporting Period Availability	52 Week Availability
j480.ampath.net	00 hr 00 min	100.00000%	100.00000%
j480-2.ampath.net	00 hr 00 min	100.00000%	100.00000%

Aggregate AMPATH Core Nodes	0 days 0 hr 0 min	100.00000%	100.00000%

AMPATH Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
FIU033WSA1SP4NN	1 days 0 hr 2 min	85.69426%	97.60703%
FIU030WMI2FORNN	00 hr 00 min	100.00000%	97.42122%
AMP-JACK-JACK-100GE-52411	00 hr 00 min	100.00000%	97.22241%
FIU034WFORSP4NN	00 hr 00 min	100.00000%	95.82381%
FIU020UMI2SP1NN	00 hr 00 min	100.00000%	91.57514%
FIU015TCARMI2NN	00 hr 00 min	100.00000%	100.00000%
FIU026UMI2SA1NN	0 hr 6 min	99.94048%	99.13676%
FIU031WCRPPANNN	00 hr 00 min	100.00000%	100.00000%
FIU035WMI2CRPNN	0 hr 8 min	99.92063%	99.84187%
FIU036WPANSA1NN	00 hr 00 min	100.00000%	100.00000%

Aggregate All AMPATH Backbone Circuits	1 days 0 hr 16 min	98.55554%	97.86282%

Upcoming Scheduled Maintenances

Task Records not Included in this report

Task Number	Task Title	Reason not in Report
INC0025611	Outage Resolved - AMPATH Peer University of the Virgin Islands	No circuits, nodes, or other elements were listed as impacted in the report.
INC0025980	Availability - AMPATH Peer NRAO-AURA	No circuits, nodes, or other elements were listed as impacted in the report.
INC0026062	Availability - AMPATH Participant University of the Virgin Islands	No circuits, nodes, or other elements were listed as impacted in the report.