AMPATH Network Operations Report
2018-12-03 - 2018-12-09
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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None
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None
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) |
---|---|---|---|---|---|---|---|---|
INC0025223 | 2 - High | 2 - High | Availability - AMPATH LANautilus Circuits FIU033WSA1SP4NN and FIU034WFORSP4NN | Undetermined | Vendor | Resolved | 2018-12-06 00:09:29 | 2018-12-06 08:40:57 |
INC0024934 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2018-12-03 16:06:00 | 2018-12-03 16:07:00 |
INC0025358 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU034WFORSP4NN | Undetermined | Vendor | Resolved | 2018-12-07 09:44:00 | 2018-12-07 09:45:00 |
INC0025396 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN | Undetermined | Vendor | Closed | 2018-12-07 16:17:00 | 2018-12-07 16:18:39 |
INC0025151 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2018-12-05 12:19:07 | 2018-12-05 12:19:24 |
Ticket No.: | INC0025223 |
Subject: | Availability - AMPATH LANautilus Circuits FIU033WSA1SP4NN and FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN
FIU034WFORSP4NN FIU033WSA1SP4NN FIU034WFORSP4NN LANautilus Circuit FIU033WSA1SP4NN LANautilus Circuit FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2018-12-06 00:09:29 |
End Time: | 2018-12-06 08:40:57 |
Description | LANautilus circuits FIU033WSA1SP4NN and FIU034WFORSP4NN are currently unavailable. The reason for the outage is pending. |
Ticket No.: | INC0024934 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2018-12-03 16:06:00 |
End Time: | 2018-12-03 16:07:00 |
Description | The listed asset is now available following a brief outage. LANautilus engineers have been contacted. The reason for the outage is undetermined. |
Ticket No.: | INC0025358 |
Subject: | Brief Outage - AMPATH LANautilus Circuit FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN
LANautilus Circuit FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2018-12-07 09:44:00 |
End Time: | 2018-12-07 09:45:00 |
Description | The listed asset is available following a brief outage. The reason for outage is a fiber cut. All services have since restored, and no further outages are expected. |
Ticket No.: | INC0025396 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN |
Source Of Impact: | Vendor |
Affected: | FIU030WMI2FORNN |
Current State: | Closed |
Start Time: | 2018-12-07 16:17:00 |
End Time: | 2018-12-07 16:18:39 |
Description | The listed asset is unavailable. Vendor engineers are being contacted. However, the reason for the outage is undetermined. Update will be provided as they are received. |
Ticket No.: | INC0025151 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Resolved |
Start Time: | 2018-12-05 12:19:07 |
End Time: | 2018-12-05 12:19:24 |
Description | The above listed circuit is now available. LANautilus and AMPATH engineers have been contacted have determined the reason for the outage was unable to be determined. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) |
---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 8 hr 32 min | 94.91319% | 97.88064% |
FIU030WMI2FORNN | 0 hr 1 min | 99.98363% | 97.42122% |
AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 97.22241% |
FIU034WFORSP4NN | 8 hr 32 min | 94.91600% | 95.82381% |
FIU020UMI2SP1NN | 00 hr 00 min | 100.00000% | 91.57514% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 99.13790% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.84338% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate All AMPATH Backbone Circuits | 0 days 17 hr 6 min | 98.98128% | 97.89045% |
Task Number | Task Title | Reason not in Report |
INC0025344 | Availability - AMPATH Peer University of the Virgin Islands | Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report. |
INC0025176 | Availability - AMPATH Peer Florida Lambda Rail | No circuits, nodes, or other elements were listed as impacted in the report. |