Generated Report for AMPATH

AMPATH Network Operations Report
2018-11-26 - 2018-12-02

AMPATH Network Operations Center

New Connections

Connector	Type	Date	Sponsor

Upgrades

None

New Services

None

Other

None

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)

INC0024408	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN	Circuit - Cut Fiber	Vendor	Resolved	2018-11-27 17:20:42	2018-11-28 03:08:00
INC0024349	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NN	Circuit - Cut Fiber	Vendor	Resolved	2018-11-27 03:06:16 2018-11-27 15:03:00	2018-11-27 05:22:28 2018-11-27 22:47:00
INC0024754	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN	Undetermined	Vendor	Resolved	2018-11-30 20:32:52	2018-11-30 20:33:52
INC0024574	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN	Circuit - Cut Fiber	Vendor	Resolved	2018-11-29 02:56:34	2018-11-29 03:57:01

Unscheduled Outages Detail

Ticket No.:	INC0024408
Subject:	Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN
Source Of Impact:	Vendor
Affected:	FIU035WMI2CRPNN FIU035WMI2CRPNN
Current State:	Resolved
Start Time:	2018-11-27 17:20:42
End Time:	2018-11-28 03:08:00
Description	The above listed asset was briefly unavailable. Circuit provider LANautilus Engineers have been been contacted. The reason for the outage was a fiber cut in Jacksonville, USA. The fiber has been repaired and no further outages are expected.

Ticket No.:	INC0024349
Subject:	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN FIU034WFORSP4NN
Current State:	Resolved
Start Time:	2018-11-27 03:06:16
End Time:	2018-11-27 05:22:28
Description	The listed asset is now available. Vendor engineers reported the outage was due to a fiber cut failure between Santos and Cotia, Brazil. All services have restored. No further outage is expected.

Ticket No.:	INC0024754
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2018-11-30 20:32:52
End Time:	2018-11-30 20:33:52
Description	The asset listed above is available following a brief outage. AMPATH and LANautilus engineer reported the outage was undetermined.

Ticket No.:	INC0024574
Subject:	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN FIU034WFORSP4NN
Current State:	Resolved
Start Time:	2018-11-29 02:56:34
End Time:	2018-11-29 03:57:01
Description	The above listed assets are stable. AMPATH Provider LANautilus has been contacted. The reason for the outage was a fiber cut. Fiber has since been repaired. No further outages are anticipated.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	Title	Maintenance Type	Source Of Impact	Current State	Start Time (UTC)	End Time (UTC)

Scheduled Maintenances Detail

None during this report period

Downtime and Availability

AMPATH Nodes	Down Time	Reporting Period Availability	52 Week Availability
j480.ampath.net	00 hr 00 min	100.00000%	100.00000%
j480-2.ampath.net	00 hr 00 min	100.00000%	100.00000%

Aggregate AMPATH Core Nodes	0 days 0 hr 0 min	100.00000%	100.00000%

AMPATH Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
FIU033WSA1SP4NN	11 hr 1 min	93.43600%	97.97793%
FIU030WMI2FORNN	00 hr 00 min	100.00000%	97.42153%
AMP-JACK-JACK-100GE-52411	00 hr 00 min	100.00000%	97.22241%
FIU034WFORSP4NN	11 hr 0 min	93.44592%	95.92104%
FIU020UMI2SP1NN	00 hr 00 min	100.00000%	91.57514%
FIU015TCARMI2NN	00 hr 00 min	100.00000%	100.00000%
FIU026UMI2SA1NN	00 hr 00 min	100.00000%	99.13790%
FIU031WCRPPANNN	00 hr 00 min	100.00000%	100.00000%
FIU035WMI2CRPNN	9 hr 47 min	94.17360%	99.84338%
FIU036WPANSA1NN	00 hr 00 min	100.00000%	100.00000%

Aggregate All AMPATH Backbone Circuits	1 days 7 hr 49 min	98.10555%	97.90993%

Upcoming Scheduled Maintenances

Ticket No.:	CHG0034003
Subject:	Maintenance - AMPATH Provider LANautilus FIU021UMI2SP1NN
Source Of Impact:	Vendor
Affected:	FIU021UMI2SP1NN
Start Time:	2018-12-04 03:00:00
End Time:	2018-12-04 11:00:00
Description	The above listed asset will be unavailable while LANautilus Engineers perform maintenance. Outages are anticipated. The entire window is reserved.

Ticket No.:	CHG0034027
Subject:	Maintenance - AMPATH Provider LANautilus FIU021UMI2SP1NN
Source Of Impact:	Vendor
Affected:	FIU021UMI2SP1NN
Start Time:	2018-12-07 03:00:00
End Time:	2018-12-07 11:00:00
Description	The above listed will be unavailable while AMPATH Provider LANautilus performs circuit maintenance. Outages are anticipated. The entire window is reserved.

Task Records not Included in this report

Task Number	Task Title	Reason not in Report
INC0024351	Availability - AMPATH Peer Aura	Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report.