Generated Report for AMPATH

AMPATH Network Operations Report
2018-11-12 - 2018-11-18

AMPATH Network Operations Center

New Connections

Connector	Type	Date	Sponsor

Upgrades

None

New Services

None

Other

None

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)

INC0023251	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus (FIU033WSA1SP4NN and FIU034WFORSP4NN)	Undetermined	Vendor	Resolved	2018-11-12 12:32:00	2018-11-12 12:33:00
INC0023788	4 - Low	2 - High	Brief Outage - AMPATH LANautilus Circuit FIU033WSA1SP4NN	Undetermined	Vendor	Resolved	2018-11-18 05:49:29	2018-11-18 05:50:00
INC0023270	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU031WCRPSA1NN	Undetermined	Vendor	Resolved	2018-11-12 16:16:31	2018-11-12 16:16:32
INC0023615	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN	Undetermined	Vendor	Resolved	2018-11-15 19:10:20	2018-11-15 19:10:21
INC0023612	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN	Undetermined	Vendor	Resolved	2018-11-15 18:55:16	2018-11-15 18:55:17
INC0023398	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus (FIU030WMI2FORNN and FIU034WFORSP4NN )	Undetermined	Vendor	Resolved	2018-11-13 18:18:07	2018-11-13 18:27:15

Unscheduled Outages Detail

Ticket No.:	INC0023251
Subject:	Brief Outage - AMPATH Provider LANautilus (FIU033WSA1SP4NN and FIU034WFORSP4NN)
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN FIU034WFORSP4NN
Current State:	Resolved
Start Time:	2018-11-12 12:32:00
End Time:	2018-11-12 12:33:00
Description	The above listed assets are now available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undetermined. No further outages are expected.

Ticket No.:	INC0023788
Subject:	Brief Outage - AMPATH LANautilus Circuit FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN LANautilus Circuit FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2018-11-18 05:49:29
End Time:	2018-11-18 05:50:00
Description	The above listed asset is currently available following a brief outage. Vendor engineers have been contacted; however, the reason for the outage is undetermined.

Ticket No.:	INC0023270
Subject:	Brief Outage - AMPATH Provider LANautilus FIU031WCRPSA1NN
Source Of Impact:	Vendor
Affected:	FIU031WCRPSA1NN FIU031WCRPSA1NN
Current State:	Resolved
Start Time:	2018-11-12 16:16:31
End Time:	2018-11-12 16:16:32
Description	The above listed asset is now available following a brief outage. Circuit provider LANautilus has been contacted. The reason for the outage is pending.

Ticket No.:	INC0023615
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact:	Vendor
Affected:	FIU034WFORSP4NN
Current State:	Resolved
Start Time:	2018-11-15 19:10:20
End Time:	2018-11-15 19:10:21
Description	The asset listed above is available following a brief outage. LANautilus and AMPATH engineers reported the outage was undetermined.

Ticket No.:	INC0023612
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2018-11-15 18:55:16
End Time:	2018-11-15 18:55:17
Description	The asset listed above is available following a brief outage. LANautilus and AMPATH engineers reported the outage was undetermined.

Ticket No.:	INC0023398
Subject:	Brief Outage - AMPATH Provider LANautilus (FIU030WMI2FORNN and FIU034WFORSP4NN )
Source Of Impact:	Vendor
Affected:	FIU030WMI2FORNN FIU034WFORSP4NN
Current State:	Resolved
Start Time:	2018-11-13 18:18:07
End Time:	2018-11-13 18:27:15
Description	The above listed assets are currently available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is pending.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	Title	Maintenance Type	Source Of Impact	Current State	Start Time (UTC)	End Time (UTC)

Scheduled Maintenances Detail

None during this report period

Downtime and Availability

AMPATH Nodes	Down Time	Reporting Period Availability	52 Week Availability
j480.ampath.net	00 hr 00 min	100.00000%	100.00000%
j480-2.ampath.net	00 hr 00 min	100.00000%	100.00000%

Aggregate AMPATH Core Nodes	0 days 0 hr 0 min	100.00000%	100.00000%

AMPATH Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
FIU033WSA1SP4NN	0 hr 1 min	99.98479%	98.10510%
FIU030WMI2FORNN	0 hr 9 min	99.90939%	97.42154%
AMP-JACK-JACK-100GE-52411	00 hr 00 min	100.00000%	97.22241%
FIU034WFORSP4NN	0 hr 10 min	99.89931%	96.04639%
FIU020UMI2SP1NN	00 hr 00 min	100.00000%	91.57514%
FIU015TCARMI2NN	00 hr 00 min	100.00000%	100.00000%
FIU026UMI2SA1NN	00 hr 00 min	100.00000%	99.13790%
FIU031WCRPPANNN	00 hr 00 min	100.00000%	100.00000%
FIU035WMI2CRPNN	00 hr 00 min	100.00000%	99.95482%
FIU036WPANSA1NN	00 hr 00 min	100.00000%	100.00000%

Aggregate All AMPATH Backbone Circuits	0 days 0 hr 20 min	99.97935%	97.94633%

Upcoming Scheduled Maintenances

Ticket No.:	CHG0033822
Subject:	Maintenance Complete - AMPATH Provider LANautilus FIU021UMI2SP1NN
Source Of Impact:	Vendor
Affected:	FIU021UMI2SP1NN
Start Time:	2018-11-19 05:00:00
End Time:	2018-11-19 11:00:00
Description	The above listed asset remained available as AMPATH Provider LANautilus completed circuit maintenance. No outage was observed.

Task Records not Included in this report

Task Number	Task Title	Reason not in Report
INC0023610	Outage Resolved - AMPATH Peer RedClara	Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report.
INC0023809	Availability - AMPATH Peer University of the Virgin Islands	No circuits, nodes, or other elements were listed as impacted in the report.