AMPATH Network Operations Report
2018-10-22 - 2018-10-28
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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None
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) |
---|---|---|---|---|---|---|---|---|
INC0021881 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN | Unannounced Maintenance | Vendor | Closed | 2018-10-24 03:14:57 | 2018-10-25 18:19:11 |
INC0021749 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus (FIU033WSA1SP4NN and FIU034WFORSP4NN) | Hardware | Vendor | Closed | 2018-10-22 14:04:00
2018-10-22 18:08:11 |
2018-10-22 17:14:49
2018-10-22 19:25:00 |
INC0021797 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU031WCRPSA1NN | Software | Vendor | Closed | 2018-10-22 21:48:45 | 2018-10-22 23:10:39 |
Ticket No.: | INC0021881 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN
FIU034WFORSP4NN AMPATH Peer RedCLARA AMPATH Peer ANSP AMPATH Peer RNP |
Current State: | Closed |
Start Time: | 2018-10-24 03:14:57 |
End Time: | 2018-10-25 18:19:11 |
Description | The above listed assets are currently available. AMPATH Provider LANautilus was contacted. The reason for the outage was emergency maintenance. All maintenance has been completed, and no further impact is expected. |
Ticket No.: | INC0021749 |
Subject: | Outage Resolved - AMPATH Provider LANautilus (FIU033WSA1SP4NN and FIU034WFORSP4NN) |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN
FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2018-10-22 14:04:00 |
End Time: | 2018-10-22 17:14:49 |
Description | The above listed assets are available. LANautilus Engineers reported the outage was due to failure card in San Pablo, Brazil. All services have restored. No further outage is expected. |
Ticket No.: | INC0021797 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU031WCRPSA1NN |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPSA1NN |
Current State: | Closed |
Start Time: | 2018-10-22 21:48:45 |
End Time: | 2018-10-22 23:10:39 |
Description | The asset listed above is available. AMPATH and LANautilus Engineers reported the outage was due to a software issue. They found a faulty card that was generating errors. All services have been restored after restarting the card. No further outages is expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) |
---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 1 days 19 hr 31 min | 74.08858% | 98.58427% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 97.42327% |
AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 97.22241% |
FIU034WFORSP4NN | 1 days 19 hr 31 min | 74.08858% | 96.32175% |
FIU020UMI2SP1NN | 00 hr 00 min | 100.00000% | 91.57514% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 99.29700% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.99940% |
Aggregate All AMPATH Backbone Circuits | 3 days 15 hr 3 min | 93.52214% | 97.55291% |
Ticket No.: | CHG0033663 |
Subject: | Maintenance Completed - AMPATH Provider LANautilus FIU021UMI2SP1NN |
Source Of Impact: | Customer |
Affected: | |
Start Time: | 2018-10-30 04:00:00 |
End Time: | 2018-10-30 11:00:00 |
Description | The asset listed above will be unavailable while LANautilus Engineers perform maintenance between Polvaderas and Las Cuevas, Argentina. Outage of 7 hours is expected. The entire window is reserved. |
Ticket No.: | CHG0033632 |
Subject: | Maintenance *Duplicate* - AMPATH Provider LANautilus FIU021UMI2SP1NN |
Source Of Impact: | Vendor |
Affected: | FIU021UMI2SP1NN |
Start Time: | 2018-10-30 03:00:00 |
End Time: | 2018-10-30 10:00:00 |
Description | The above listed asset will be unavailable while AMPATH provider LANautilus performs circuit maintenance. Outages are anticipated. The entire window is reserved. |
Ticket No.: | CHG0033636 |
Subject: | Maintenance - AMPATH Provider LANautilus FIU035WMI2CRPNN |
Source Of Impact: | Vendor |
Affected: | |
Start Time: | 2018-11-10 04:00:00 |
End Time: | 2018-11-10 09:00:00 |
Description | The above listed circuit will be unavailable while LANautilus vendor perform maintenance to splice active fiber optic cables between Boca Raton and Jacksonsville. An outage of up to five hours is expected. The entire window is reserved. |
Task Number | Task Title | Reason not in Report |
INC0021823 | Outage Resolved - AMPATH Peer Florida International University | Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report. |
INC0022145 | Availability - AMPATH Peer RNP | Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report. |
INC0022135 | Outage Resolved - AMPATH Peer University of the Virgin Islands | Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report. |