Generated Report for AMPATH

AMPATH Network Operations Report
2018-10-22 - 2018-10-28

AMPATH Network Operations Center

New Connections

Connector	Type	Date	Sponsor

Upgrades

None

New Services

None

Other

None

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)

INC0021881	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN	Unannounced Maintenance	Vendor	Closed	2018-10-24 03:14:57	2018-10-25 18:19:11
INC0021749	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus (FIU033WSA1SP4NN and FIU034WFORSP4NN)	Hardware	Vendor	Closed	2018-10-22 14:04:00 2018-10-22 18:08:11	2018-10-22 17:14:49 2018-10-22 19:25:00
INC0021797	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus FIU031WCRPSA1NN	Software	Vendor	Closed	2018-10-22 21:48:45	2018-10-22 23:10:39

Unscheduled Outages Detail

Ticket No.:	INC0021881
Subject:	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN FIU034WFORSP4NN AMPATH Peer RedCLARA AMPATH Peer ANSP AMPATH Peer RNP
Current State:	Closed
Start Time:	2018-10-24 03:14:57
End Time:	2018-10-25 18:19:11
Description	The above listed assets are currently available. AMPATH Provider LANautilus was contacted. The reason for the outage was emergency maintenance. All maintenance has been completed, and no further impact is expected.

Ticket No.:	INC0021749
Subject:	Outage Resolved - AMPATH Provider LANautilus (FIU033WSA1SP4NN and FIU034WFORSP4NN)
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN FIU034WFORSP4NN
Current State:	Closed
Start Time:	2018-10-22 14:04:00
End Time:	2018-10-22 17:14:49
Description	The above listed assets are available. LANautilus Engineers reported the outage was due to failure card in San Pablo, Brazil. All services have restored. No further outage is expected.

Ticket No.:	INC0021797
Subject:	Outage Resolved - AMPATH Provider LANautilus FIU031WCRPSA1NN
Source Of Impact:	Vendor
Affected:	FIU031WCRPSA1NN
Current State:	Closed
Start Time:	2018-10-22 21:48:45
End Time:	2018-10-22 23:10:39
Description	The asset listed above is available. AMPATH and LANautilus Engineers reported the outage was due to a software issue. They found a faulty card that was generating errors. All services have been restored after restarting the card. No further outages is expected.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	Title	Maintenance Type	Source Of Impact	Current State	Start Time (UTC)	End Time (UTC)

Scheduled Maintenances Detail

None during this report period

Downtime and Availability

AMPATH Nodes	Down Time	Reporting Period Availability	52 Week Availability
j480.ampath.net	00 hr 00 min	100.00000%	100.00000%
j480-2.ampath.net	00 hr 00 min	100.00000%	100.00000%

Aggregate AMPATH Core Nodes	0 days 0 hr 0 min	100.00000%	100.00000%

AMPATH Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
FIU033WSA1SP4NN	1 days 19 hr 31 min	74.08858%	98.58427%
FIU030WMI2FORNN	00 hr 00 min	100.00000%	97.42327%
AMP-JACK-JACK-100GE-52411	00 hr 00 min	100.00000%	97.22241%
FIU034WFORSP4NN	1 days 19 hr 31 min	74.08858%	96.32175%
FIU020UMI2SP1NN	00 hr 00 min	100.00000%	91.57514%
FIU015TCARMI2NN	00 hr 00 min	100.00000%	100.00000%
FIU026UMI2SA1NN	00 hr 00 min	100.00000%	99.29700%
FIU035WMI2CRPNN	00 hr 00 min	100.00000%	99.99940%

Aggregate All AMPATH Backbone Circuits	3 days 15 hr 3 min	93.52214%	97.55291%

Upcoming Scheduled Maintenances

Ticket No.:	CHG0033663
Subject:	Maintenance Completed - AMPATH Provider LANautilus FIU021UMI2SP1NN
Source Of Impact:	Customer
Affected:
Start Time:	2018-10-30 04:00:00
End Time:	2018-10-30 11:00:00
Description	The asset listed above will be unavailable while LANautilus Engineers perform maintenance between Polvaderas and Las Cuevas, Argentina. Outage of 7 hours is expected. The entire window is reserved.

Ticket No.:	CHG0033632
Subject:	Maintenance Duplicate - AMPATH Provider LANautilus FIU021UMI2SP1NN
Source Of Impact:	Vendor
Affected:	FIU021UMI2SP1NN
Start Time:	2018-10-30 03:00:00
End Time:	2018-10-30 10:00:00
Description	The above listed asset will be unavailable while AMPATH provider LANautilus performs circuit maintenance. Outages are anticipated. The entire window is reserved.

Ticket No.:	CHG0033636
Subject:	Maintenance - AMPATH Provider LANautilus FIU035WMI2CRPNN
Source Of Impact:	Vendor
Affected:
Start Time:	2018-11-10 04:00:00
End Time:	2018-11-10 09:00:00
Description	The above listed circuit will be unavailable while LANautilus vendor perform maintenance to splice active fiber optic cables between Boca Raton and Jacksonsville. An outage of up to five hours is expected. The entire window is reserved.

Task Records not Included in this report

Task Number	Task Title	Reason not in Report
INC0021823	Outage Resolved - AMPATH Peer Florida International University	Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report.
INC0022145	Availability - AMPATH Peer RNP	Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report.
INC0022135	Outage Resolved - AMPATH Peer University of the Virgin Islands	Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report.