AMPATH Network Operations Report
2018-10-15 - 2018-10-21

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC)
INC0021344 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NNPower - UPS Power Vendor Resolved 2018-10-16 18:53:53 2018-10-16 20:55:22
INC0021633 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus Circuits FIU026UMI2SA1NN & FIU035WMI2CRPNNCircuit - Other Vendor Resolved 2018-10-20 03:54:49 2018-10-20 03:56:58
INC0021577 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Cut Fiber Vendor Resolved 2018-10-19 05:53:37 2018-10-19 12:35:00
INC0021453 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NNUnannounced Maintenance Vendor Resolved 2018-10-17 22:21:23 2018-10-19 20:05:15

Unscheduled Outages Detail


Ticket No.:INC0021344
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
FIU034WFORSP4NN
Peers:
ANSP
RedClara
NRAO-AURA
RNP
Current State:Resolved
Start Time:2018-10-16 18:53:53
End Time:2018-10-16 20:55:22
DescriptionThe assets listed above is available. LANautilus and AMPATH engineers reported the outage was due to a power failure in the Sao Paulo, Brazil. All services have been restored. No further outages is expected.


Ticket No.:INC0021633
Subject:Brief Outage - AMPATH Provider LANautilus Circuits FIU026UMI2SA1NN & FIU035WMI2CRPNN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
FIU035WMI2CRPNN
Current State:Resolved
Start Time:2018-10-20 03:54:49
End Time:2018-10-20 03:56:58
DescriptionThe above listed asset is available following a brief outage. AMPATH Provider LANautilus has been contacted. The reason for the outage is pending.


Ticket No.:INC0021577
Subject:Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2018-10-19 05:53:37
End Time:2018-10-19 12:35:00
DescriptionThe above listed asset is currently available. AMPATH Provider LANautilus reported the outage was due to a fiber cut. All services have been restored and no further outage is expected.


Ticket No.:INC0021453
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
FIU034WFORSP4NN
Peers:
ANSP
RedClara
AURA
RNP
Current State:Resolved
Start Time:2018-10-17 22:21:23
End Time:2018-10-19 20:05:15
DescriptionThe above listed assets are now available. AMPATH Provider LANautilus has investigated. The reasons for the outage were a maintenance, a fiber cut, and a software issue. All affected services have been restored, and no further outages are anticipated.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC)

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN1 days 23 hr 45 min 71.57386% 99.07984%
FIU030WMI2FORNN00 hr 00 min 100.00000% 97.42327%
AMP-JACK-JACK-100GE-5241100 hr 00 min 100.00000% 97.22241%
FIU034WFORSP4NN1 days 23 hr 45 min 71.57386% 96.81732%
FIU020UMI2SP1NN00 hr 00 min 100.00000% 79.44766%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN6 hr 43 min 95.99669% 99.29700%
FIU035WMI2CRPNN0 hr 2 min 99.97867% 99.99940%
FIU031WCRPSA1NN00 hr 00 min 100.00000% 99.98792%
Aggregate All AMPATH Backbone Circuits4 days 6 hr 16 min 93.23590% 96.58609%


Upcoming Scheduled Maintenances



Task Records not Included in this report

Task NumberTask TitleReason not in Report
INC0021687Outage Resolved - AMPATH Peer University of the Virgin IslandsNo circuits, nodes, or other elements were listed as impacted in the report.
INC0021372Availability - AMPATH Peer RNPNo circuits, nodes, or other elements were listed as impacted in the report.