AMPATH Network Operations Report
2018-10-01 - 2018-10-07
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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None
None
None
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) |
---|---|---|---|---|---|---|---|---|
INC0020543 | 4 - Low | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NN | Software | Vendor | Resolved | 2018-10-05 13:30:12 | 2018-10-05 14:41:30 |
INC0020111 | 4 - Low | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NN | Undetermined | Vendor | Resolved | 2018-10-01 17:41:57 | 2018-10-01 17:41:58 |
INC0020092 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider FLR ( AMP-JACK-JACK-100GE-52411) | Undetermined | Undetermined | In Progress | 2018-10-01 15:04:00 | 2018-10-01 15:05:00 |
Ticket No.: | INC0020543 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN
FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2018-10-05 13:30:12 |
End Time: | 2018-10-05 14:41:30 |
Description | The above listed asset is currently available. AMPATH Engineers reported the outage was due to a failure card in San Pablo. They have performed a card reset. The services have restored and no further outage is expected. |
Ticket No.: | INC0020111 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN
FIU034WFORSP4NN |
Current State: | Resolved |
Start Time: | 2018-10-01 17:41:57 |
End Time: | 2018-10-01 17:41:58 |
Description | The asset listed above is available following a brief outage. AMPATH and LANautilus engineers reported the outage was undetermined. Services have restored and no further outage is expected. |
Ticket No.: | INC0020092 |
Subject: | Brief Outage - AMPATH Provider FLR ( AMP-JACK-JACK-100GE-52411) |
Source Of Impact: | Undetermined |
Affected: | AMP-JACK-JACK-100GE-52411 |
Current State: | In Progress |
Start Time: | 2018-10-01 15:04:00 |
End Time: | 2018-10-01 15:05:00 |
Description | The above listed asset is now available following a brief outage. FLR Engineer have been contacted. The reason for the outage is pending. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) |
---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 1 hr 11 min | 99.29249% | 99.65161% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 97.42919% |
AMP-JACK-JACK-100GE-52411 | 0 hr 1 min | 99.99008% | 97.22351% |
FIU034WFORSP4NN | 1 hr 11 min | 99.29249% | 97.36691% |
FIU020UMI2SP1NN | 00 hr 00 min | 100.00000% | 83.27871% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 99.37357% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.99981% |
FIU031WCRPSA1NN | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate All AMPATH Backbone Circuits | 0 days 2 hr 23 min | 99.84167% | 97.14703% |
Task Number | Task Title | Reason not in Report |
INC0020620 | Outage Resolved - AMPATH Peer Florida International University | Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report. |
INC0020182 | Availability - AMPATH Peer University of the Virgin Islands | No circuits, nodes, or other elements were listed as impacted in the report. |