Generated Report for AMPATH

AMPATH Network Operations Report
2018-08-27 - 2018-09-02

AMPATH Network Operations Center

New Connections

Connector	Type	Date	Sponsor

Upgrades

None

New Services

None

Other

None

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	*Title*	Outage Type	Source of Impact	Current State	*Start Time (UTC)*	*End Time (UTC)*

INC0017390	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN	Circuit - Cut Fiber	Vendor	Resolved	2018-08-30 18:19:28	2018-08-30 18:23:40
INC0017245	2 - High	2 - High	Outage Resolved - AMPATH Provider FIU026UMI2SA1NN	Investigating	Vendor	Resolved	2018-08-28 20:58:31	2018-08-29 17:18:39
INC0017593	4 - Low	2 - High	Brief Outage - AMPATH Provider FLR (I2-JACK-JACK-100GE-5241)	Undetermined	Undetermined	Resolved	2018-09-02 07:51:00	2018-09-02 07:53:00

Unscheduled Outages Detail

Ticket No.:	INC0017390
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact:	Vendor
Affected:	FIU034WFORSP4NN
Current State:	Resolved
Start Time:	2018-08-30 18:19:28
End Time:	2018-08-30 18:23:40
Description	The asset listed above is available following a brief outage. AMPATH and LANautilus engineers reported the outage was due to a fiber cut in Sao Paulo, brasil. No more impacts are expected.

Ticket No.:	INC0017245
Subject:	Outage Resolved - AMPATH Provider FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN
Current State:	Resolved
Start Time:	2018-08-28 20:58:31
End Time:	2018-08-29 17:18:39
Description	The asset listed above is unavailable. LANautilus and AMPATH engineer have been engaged. The reason of outage is a fiber cut in Titil, Chile.

Ticket No.:	INC0017593
Subject:	Brief Outage - AMPATH Provider FLR (I2-JACK-JACK-100GE-5241)
Source Of Impact:	Undetermined
Affected:	AMP-JACK-JACK-100GE-52411
Current State:	Resolved
Start Time:	2018-09-02 07:51:00
End Time:	2018-09-02 07:53:00
Description	The above listed assets are now available following a brief outage. Vendor engineers have been contacted; however, the reason for the outage is pending.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	Source Of Impact	Current State	Start Time (UTC)	End Time (UTC)

Scheduled Maintenances Detail

None during this report period

Downtime and Availability

AMPATH Nodes	Down Time	Reporting Period Availability	52 Week Availability
j480.ampath.net	00 hr 00 min	100.00000%	100.00000%
nwu-cg.ampath.net	00 hr 00 min	100.00000%	100.00000%
j480-2.ampath.net	00 hr 00 min	100.00000%	100.00000%

Aggregate AMPATH Core Nodes	0 days 0 hr 0 min	100.00000%	100.00000%

AMPATH Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
FIU033WSA1SP4NN	00 hr 00 min	100.00000%	99.84394%
FIU030WMI2FORNN	00 hr 00 min	100.00000%	99.90180%
AMP-JACK-JACK-100GE-52411	0 hr 2 min	99.98016%	99.73874%
FIU034WFORSP4NN	0 hr 4 min	99.95833%	99.89053%
FIU020UMI2SP1NN	00 hr 00 min	100.00000%	92.04493%
FIU015TCARMI2NN	00 hr 00 min	100.00000%	100.00000%
FIU026UMI2SA1NN	20 hr 20 min	87.89548%	99.50807%
FIU035WMI2CRPNN	00 hr 00 min	100.00000%	100.00000%
FIU031WCRPSA1NN	00 hr 00 min	100.00000%	100.00000%

Aggregate All AMPATH Backbone Circuits	0 days 20 hr 26 min	98.64822%	98.99200%

Upcoming Scheduled Maintenances

Ticket No.:	CHG0032926
Subject:	Maintenance - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Customer
Affected:	FIU026UMI2SA1NN
Start Time:	2018-09-06 04:00:00
End Time:	2018-09-06 10:00:00
Description	The asset listed above will be unavailable while LANautilus engineers perform fiber relocation maintenance in St. Croix, US Virgin Island. An outage of 30 minutes is expected. The entire window is reserved.

Task Records not Included in this report

Task Number	Task Title	Reason not in Report
INC0017602	Outage Resolved - AMPATH Peer University of the Virgin Islands	Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report.
INC0017384	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN	Not in report because source of impact was set to customer.
INC0017345	Outage Resolved - AMPATH Peer Smithsonian Tropical Research Institute	Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report.
INC0017238	Alarm - AMPATH node j480.ampath.net Unable to Connect to Device	No circuits, nodes, or other elements were listed as impacted in the report.