AMPATH Network Operations Report
2018-08-06 - 2018-08-12

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC)

INC0016236 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNNUnannounced Maintenance Vendor Closed 2018-08-08 04:05:15 2018-08-08 10:00:00
INC0016189 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus Various CircuitsUndetermined Undetermined Closed 2018-08-07 04:43:26 2018-08-07 04:55:37
INC0016258 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNNUnannounced Maintenance Vendor Closed 2018-08-08 12:58:51 2018-08-08 13:08:35
INC0016257 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NNUnannounced Maintenance Vendor Closed 2018-08-08 12:44:19 2018-08-08 12:57:19

Unscheduled Outages Detail


Ticket No.:INC0016236
Subject:Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNN
Source Of Impact: Vendor
Affected:FIU030WMI2FORNN
FIU034WFORSP4NN
Peer RedCLARA
Peer FLR
Peer NRAO-AURA
Current State:Closed
Start Time:2018-08-08 04:05:15
End Time:2018-08-08 10:00:00
DescriptionThe above listed asset is available. Circuit provider LANautilus has been contacted. The reason for the outage is maintenance. Maintenance has been completed. No further outages are anticipated.


Ticket No.:INC0016189
Subject:Brief Outage Resolved - AMPATH Provider LANautilus Various Circuits
Source Of Impact: Undetermined
Affected:FIU020UMI2SP1NN
FIU031WMI2SA1NN
AMP-JACK-JACK-100GE-52411
Current State:Closed
Start Time:2018-08-07 04:43:26
End Time:2018-08-07 04:55:37
DescriptionThe above listed is available. Circuit provider LANautilus has been contacted, however the reason for the outage is indeterminate. No further outages are anticipated.


Ticket No.:INC0016258
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNN
Source Of Impact: Vendor
Affected:FIU030WMI2FORNN
FIU030
Current State:Closed
Start Time:2018-08-08 12:58:51
End Time:2018-08-08 13:08:35
DescriptionThe above asset is available after a brief outage. LANautilus Engineers have been contacted; and have indicated that the outage was due to a maintenance in Fortaleza, Brazil. Maintenance has been completed; no further impact is expected.


Ticket No.:INC0016257
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Peer National Radio Astronomy Observatory
Peer AURA
Current State:Closed
Start Time:2018-08-08 12:44:19
End Time:2018-08-08 12:57:19
DescriptionThe above assets are available after a brief outage. LANautilus Engineers have been contacted, and have indicated that the outage was due to maintenance in, Fortaleza, Brazil. Maintenance has been completed; no further impact is expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC)


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN00 hr 00 min 100.00000% 99.84394%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 99.73958%
FIU030WMI2FORNN6 hr 4 min 96.38409% 99.90180%
AMP-JACK-JACK-100GE-524110 hr 12 min 99.87913% 99.73912%
FIU034WFORSP4NN6 hr 7 min 96.35168% 99.89133%
FIU020UMI2SP1NN0 hr 12 min 99.87913% 92.04493%

Aggregate All AMPATH Backbone Circuits0 days 12 hr 36 min 98.74901% 98.52678%



Upcoming Scheduled Maintenances

Ticket No.:CHG0032926
Subject:Maintenance Completed - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Customer
Affected:FIU026UMI2SA1NN
Start Time:2018-09-06 04:00:00
End Time:2018-09-06 10:00:00
DescriptionThe asset listed remained available while LANautilus engineers performed fiber relocation maintenance in St. Croix, US Virgin Island. Maintenance has been completed. No impact was observed.


Ticket No.:CHG0032822
Subject:Maintenance Completed - AMPATH Provider LANautilus FIU021UMI2SP1NN
Source Of Impact: Vendor
Affected:FIU021UMI2SP1NN
Start Time:2018-08-26 03:00:00
End Time:2018-08-26 08:00:00
DescriptionThe above listed asset remained available while AMPATH Provider LANautilus performed circuit maintenance. Outages were anticipated. The entire window had been reserved.


Ticket No.:CHG0033037
Subject:Maintenance 2 of 2 - AMPATH Provider LANautilus (FIU026UMI2SA1NN)
Source Of Impact: Vendor
Affected:
Start Time:2018-09-19 04:00:00
End Time:2018-09-19 10:00:00
DescriptionFIU026UMI2SA1NN The above listed asset will be unavailable while LANautilus perform fiber maintenance. Outages are expected; the entire window is reserved.


Ticket No.:CHG0033036
Subject:Maintenance 1 of 2 - AMPATH Provider LANautilus (FIU026UMI2SA1NN)
Source Of Impact: Vendor
Affected:
Start Time:2018-09-18 04:00:00
End Time:2018-09-18 10:00:00
DescriptionFIU026UMI2SA1NN The above listed asset will be unavailable while LANautilus perform fiber maintenance. Outages are expected; the entire window is reserved.





Task Records not Included in this report

Task NumberTask TitleReason not in Report
INC0016366Availability - AMPATH Peer AURANot in report because source of impact was set to customer.
No circuits, nodes, or other elements were listed as impacted in the report.