AMPATH Network Operations Report
2018-07-30 - 2018-08-05
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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None
None
None
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) |
---|---|---|---|---|---|---|---|---|
INC0015892 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus Various Circuits | Unannounced Maintenance | Vendor | Closed | 2018-07-31 09:14:23
2018-07-31 09:54:33 |
2018-07-31 09:27:28
2018-07-31 09:54:33 |
INC0016049 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Unannounced Maintenance | Vendor | Closed | 2018-08-03 06:25:37
2018-08-03 09:36:49 |
2018-08-03 06:40:38
2018-08-03 09:36:49 |
INC0015950 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Unannounced Maintenance | Vendor | Closed | 2018-08-01 06:44:10 | 2018-08-01 06:46:20 |
INC0016001 | 2 - High | 2 - High | Availability - AMPATH Lanautilus Circuit FIU033WSA1SP4NN | Unannounced Maintenance | Vendor | Closed | 2018-08-02 05:13:38
2018-08-02 06:09:11 2018-08-02 08:43:24 |
2018-08-02 05:26:41
2018-08-02 06:09:11 2018-08-02 08:43:24 |
Ticket No.: | INC0015892 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus Various Circuits |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN
FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2018-07-31 09:14:23 |
End Time: | 2018-07-31 09:27:28 |
Description | The above listed is available. Vendor Engineers have stated the reason for the outage was a software upgrade. No further outage is expected. |
Ticket No.: | INC0016049 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2018-08-03 06:25:37 |
End Time: | 2018-08-03 06:40:38 |
Description | The above listed asset is now available. FIber vendor Lanautilus has been contacted and confirmed this outage was due to emergency maintenance. This maintenance has been completed. No further outages are expected. |
Ticket No.: | INC0015950 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2018-08-01 06:44:10 |
End Time: | 2018-08-01 06:46:20 |
Description | The above asset is available following a brief outage. LANautilus Engineers have stated the reason for the outage was emergency maintenance in Santiago, Chile. The work has been completed and no further outage is expected |
Ticket No.: | INC0016001 |
Subject: | Availability - AMPATH Lanautilus Circuit FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2018-08-02 05:13:38 |
End Time: | 2018-08-02 05:26:41 |
Description | The above listed assets are available. AMPATH Provider Lanautilus has been contacted. The reason for the outage was due to emergency maintenance to upgrade equipment in Santos, Brazil. All services have restored, and all maintenance has been completed. No further impact is anticipated. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) |
---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 58 min | 99.41650% | 99.84394% |
FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 99.73958% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.97095% |
AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 99.74143% |
FIU034WFORSP4NN | 0 hr 45 min | 99.55192% | 99.96111% |
FIU020UMI2SP1NN | 00 hr 00 min | 100.00000% | 92.04724% |
Aggregate All AMPATH Backbone Circuits | 0 days 1 hr 43 min | 99.82807% | 98.55071% |
Ticket No.: | CHG0032926 |
Subject: | Maintenance Completed - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Customer |
Affected: | FIU026UMI2SA1NN |
Start Time: | 2018-09-06 04:00:00 |
End Time: | 2018-09-06 10:00:00 |
Description | The asset listed remained available while LANautilus engineers performed fiber relocation maintenance in St. Croix, US Virgin Island. Maintenance has been completed. No impact was observed. |
Ticket No.: | CHG0032822 |
Subject: | Maintenance Completed - AMPATH Provider LANautilus FIU021UMI2SP1NN |
Source Of Impact: | Vendor |
Affected: | FIU021UMI2SP1NN |
Start Time: | 2018-08-26 03:00:00 |
End Time: | 2018-08-26 08:00:00 |
Description | The above listed asset remained available while AMPATH Provider LANautilus performed circuit maintenance. Outages were anticipated. The entire window had been reserved. |
Ticket No.: | CHG0033037 |
Subject: | Maintenance 2 of 2 - AMPATH Provider LANautilus (FIU026UMI2SA1NN) |
Source Of Impact: | Vendor |
Affected: | |
Start Time: | 2018-09-19 04:00:00 |
End Time: | 2018-09-19 10:00:00 |
Description | FIU026UMI2SA1NN The above listed asset will be unavailable while LANautilus perform fiber maintenance. Outages are expected; the entire window is reserved. |
Ticket No.: | CHG0033036 |
Subject: | Maintenance 1 of 2 - AMPATH Provider LANautilus (FIU026UMI2SA1NN) |
Source Of Impact: | Vendor |
Affected: | |
Start Time: | 2018-09-18 04:00:00 |
End Time: | 2018-09-18 10:00:00 |
Description | FIU026UMI2SA1NN The above listed asset will be unavailable while LANautilus perform fiber maintenance. Outages are expected; the entire window is reserved. |
Task Number | Task Title | Reason not in Report |
INC0015952 | Brief Outage - AMPATH Peer AURA | No circuits, nodes, or other elements were listed as impacted in the report. |