AMPATH Network Operations Report
2018-07-23 - 2018-07-29
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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None
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None
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) |
---|---|---|---|---|---|---|---|---|
INC0015717 | 4 - Low | 4 - Low | Outage Resolved - AMPATH LANautilus Circuit FIU033WSA1SP4NN | Unannounced Maintenance | Vendor | Closed | 2018-07-26 19:12:00 | 2018-07-26 20:51:46 |
INC0015619 | 4 - Low | 4 - Low | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Damaged Fiber | Vendor | Closed | 2018-07-25 09:20:40
2018-07-25 12:20:37 |
2018-07-25 09:26:15
2018-07-25 12:20:37 |
INC0015693 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU030WMI2SP3NN and FIU034WFORSP4NN | Undetermined | Vendor | Closed | 2018-07-26 15:24:18 | 2018-07-26 17:57:23 |
INC0015526 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN | Circuit - Cut Fiber | Vendor | Closed | 2018-07-23 16:48:00 | 2018-07-23 21:52:00 |
INC0015674 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Damaged Fiber | Vendor | Closed | 2018-07-26 02:18:09 | 2018-07-26 04:46:00 |
Ticket No.: | INC0015717 |
Subject: | Outage Resolved - AMPATH LANautilus Circuit FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2018-07-26 19:12:00 |
End Time: | 2018-07-26 20:51:46 |
Description | The above asset is now available. LANautilus Engineers have been contacted, the reason for the outage was maintenance. Maintenance has been completed and no further outage is expected. |
Ticket No.: | INC0015619 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2018-07-25 09:20:40 |
End Time: | 2018-07-25 09:26:15 |
Description | The above asset is now available. LANautilus Engineers have been contacted, the reason for the outage was damaged fiber. The repair work has been completed and no further outage is expected. |
Ticket No.: | INC0015693 |
Subject: | Availability - AMPATH Provider LANautilus FIU030WMI2SP3NN and FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU030WMI2FORNN
FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2018-07-26 15:24:18 |
End Time: | 2018-07-26 17:57:23 |
Description | The above assets are now available. AMPATH Engineers and Provider LANautilus could not determine a RFO. No further impact is expected. |
Ticket No.: | INC0015526 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN |
Source Of Impact: | Vendor |
Affected: | FIU033WSA1SP4NN FIU034WFORSP4NN |
Current State: | Closed |
Start Time: | 2018-07-23 16:48:00 |
End Time: | 2018-07-23 21:52:00 |
Description | The above assets are available. LANautilus Engineers have been contacted, and there was a suspected fiber cut between Buenos Aires and La Plata, Argentina. Fiber repair has been completed; no further impact is expected. |
Ticket No.: | INC0015674 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2018-07-26 02:18:09 |
End Time: | 2018-07-26 04:46:00 |
Description | The above listed asset is now available. Fiber provider has been contacted and they have stated that the outage was due to a possible fiber cut in Santiago, Chile. This fiber has been repaired. No further outage is expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) |
---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 2 hr 48 min | 98.32936% | 99.85510% |
FIU026UMI2SA1NN | 2 hr 27 min | 98.53323% | 99.73958% |
FIU030WMI2FORNN | 2 hr 33 min | 98.48131% | 99.97095% |
AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 99.74143% |
FIU034WFORSP4NN | 2 hr 33 min | 98.48131% | 99.96968% |
FIU020UMI2SP1NN | 00 hr 00 min | 100.00000% | 92.04724% |
Aggregate All AMPATH Backbone Circuits | 0 days 10 hr 22 min | 98.97087% | 98.55400% |
Ticket No.: | CHG0032926 |
Subject: | Maintenance Completed - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Customer |
Affected: | FIU026UMI2SA1NN |
Start Time: | 2018-09-06 04:00:00 |
End Time: | 2018-09-06 10:00:00 |
Description | The asset listed remained available while LANautilus engineers performed fiber relocation maintenance in St. Croix, US Virgin Island. Maintenance has been completed. No impact was observed. |
Ticket No.: | CHG0032822 |
Subject: | Maintenance Completed - AMPATH Provider LANautilus FIU021UMI2SP1NN |
Source Of Impact: | Vendor |
Affected: | FIU021UMI2SP1NN |
Start Time: | 2018-08-26 03:00:00 |
End Time: | 2018-08-26 08:00:00 |
Description | The above listed asset remained available while AMPATH Provider LANautilus performed circuit maintenance. Outages were anticipated. The entire window had been reserved. |
Ticket No.: | CHG0033037 |
Subject: | Maintenance 2 of 2 - AMPATH Provider LANautilus (FIU026UMI2SA1NN) |
Source Of Impact: | Vendor |
Affected: | |
Start Time: | 2018-09-19 04:00:00 |
End Time: | 2018-09-19 10:00:00 |
Description | FIU026UMI2SA1NN The above listed asset will be unavailable while LANautilus perform fiber maintenance. Outages are expected; the entire window is reserved. |
Ticket No.: | CHG0033036 |
Subject: | Maintenance 1 of 2 - AMPATH Provider LANautilus (FIU026UMI2SA1NN) |
Source Of Impact: | Vendor |
Affected: | |
Start Time: | 2018-09-18 04:00:00 |
End Time: | 2018-09-18 10:00:00 |
Description | FIU026UMI2SA1NN The above listed asset will be unavailable while LANautilus perform fiber maintenance. Outages are expected; the entire window is reserved. |
Task Number | Task Title | Reason not in Report |
INC0014959 | Outage Resolved - AMPATH Peer REUNA | Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report. |