AMPATH Network Operations Report
2018-07-23 - 2018-07-29

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC)

INC0015717 4 - Low4 - Low Outage Resolved - AMPATH LANautilus Circuit FIU033WSA1SP4NNUnannounced Maintenance Vendor Closed 2018-07-26 19:12:00 2018-07-26 20:51:46
INC0015619 4 - Low4 - Low Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Damaged Fiber Vendor Closed 2018-07-25 09:20:40
2018-07-25 12:20:37
2018-07-25 09:26:15
2018-07-25 12:20:37
INC0015693 2 - High2 - High Availability - AMPATH Provider LANautilus FIU030WMI2SP3NN and FIU034WFORSP4NNUndetermined Vendor Closed 2018-07-26 15:24:18 2018-07-26 17:57:23
INC0015526 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NNCircuit - Cut Fiber Vendor Closed 2018-07-23 16:48:00 2018-07-23 21:52:00
INC0015674 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Damaged Fiber Vendor Closed 2018-07-26 02:18:09 2018-07-26 04:46:00

Unscheduled Outages Detail


Ticket No.:INC0015717
Subject:Outage Resolved - AMPATH LANautilus Circuit FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2018-07-26 19:12:00
End Time:2018-07-26 20:51:46
DescriptionThe above asset is now available. LANautilus Engineers have been contacted, the reason for the outage was maintenance. Maintenance has been completed and no further outage is expected.


Ticket No.:INC0015619
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2018-07-25 09:20:40
End Time:2018-07-25 09:26:15
DescriptionThe above asset is now available. LANautilus Engineers have been contacted, the reason for the outage was damaged fiber. The repair work has been completed and no further outage is expected.


Ticket No.:INC0015693
Subject:Availability - AMPATH Provider LANautilus FIU030WMI2SP3NN and FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU030WMI2FORNN
FIU034WFORSP4NN
Current State:Closed
Start Time:2018-07-26 15:24:18
End Time:2018-07-26 17:57:23
DescriptionThe above assets are now available. AMPATH Engineers and Provider LANautilus could not determine a RFO. No further impact is expected.


Ticket No.:INC0015526
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN FIU034WFORSP4NN
Current State:Closed
Start Time:2018-07-23 16:48:00
End Time:2018-07-23 21:52:00
DescriptionThe above assets are available. LANautilus Engineers have been contacted, and there was a suspected fiber cut between Buenos Aires and La Plata, Argentina. Fiber repair has been completed; no further impact is expected.


Ticket No.:INC0015674
Subject:Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2018-07-26 02:18:09
End Time:2018-07-26 04:46:00
DescriptionThe above listed asset is now available. Fiber provider has been contacted and they have stated that the outage was due to a possible fiber cut in Santiago, Chile. This fiber has been repaired. No further outage is expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC)


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN2 hr 48 min 98.32936% 99.85510%
FIU026UMI2SA1NN2 hr 27 min 98.53323% 99.73958%
FIU030WMI2FORNN2 hr 33 min 98.48131% 99.97095%
AMP-JACK-JACK-100GE-5241100 hr 00 min 100.00000% 99.74143%
FIU034WFORSP4NN2 hr 33 min 98.48131% 99.96968%
FIU020UMI2SP1NN00 hr 00 min 100.00000% 92.04724%

Aggregate All AMPATH Backbone Circuits0 days 10 hr 22 min 98.97087% 98.55400%



Upcoming Scheduled Maintenances

Ticket No.:CHG0032926
Subject:Maintenance Completed - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Customer
Affected:FIU026UMI2SA1NN
Start Time:2018-09-06 04:00:00
End Time:2018-09-06 10:00:00
DescriptionThe asset listed remained available while LANautilus engineers performed fiber relocation maintenance in St. Croix, US Virgin Island. Maintenance has been completed. No impact was observed.


Ticket No.:CHG0032822
Subject:Maintenance Completed - AMPATH Provider LANautilus FIU021UMI2SP1NN
Source Of Impact: Vendor
Affected:FIU021UMI2SP1NN
Start Time:2018-08-26 03:00:00
End Time:2018-08-26 08:00:00
DescriptionThe above listed asset remained available while AMPATH Provider LANautilus performed circuit maintenance. Outages were anticipated. The entire window had been reserved.


Ticket No.:CHG0033037
Subject:Maintenance 2 of 2 - AMPATH Provider LANautilus (FIU026UMI2SA1NN)
Source Of Impact: Vendor
Affected:
Start Time:2018-09-19 04:00:00
End Time:2018-09-19 10:00:00
DescriptionFIU026UMI2SA1NN The above listed asset will be unavailable while LANautilus perform fiber maintenance. Outages are expected; the entire window is reserved.


Ticket No.:CHG0033036
Subject:Maintenance 1 of 2 - AMPATH Provider LANautilus (FIU026UMI2SA1NN)
Source Of Impact: Vendor
Affected:
Start Time:2018-09-18 04:00:00
End Time:2018-09-18 10:00:00
DescriptionFIU026UMI2SA1NN The above listed asset will be unavailable while LANautilus perform fiber maintenance. Outages are expected; the entire window is reserved.





Task Records not Included in this report

Task NumberTask TitleReason not in Report
INC0014959 Outage Resolved - AMPATH Peer REUNANot in report because source of impact was set to customer.
No circuits, nodes, or other elements were listed as impacted in the report.