Generated Report for AMPATH

AMPATH Network Operations Report
2018-07-16 - 2018-07-22

AMPATH Network Operations Center

New Connections

Connector	Type	Date	Sponsor

Upgrades

None

New Services

None

Other

None

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)

INC0015304	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN	Unannounced Maintenance	Vendor	Closed	2018-07-17 13:39:02	2018-07-17 13:45:46
INC0015435	2 - High	2 - High	Outage Resolved - AMPATH Providers Lanautilus and Atlantic Wave	Circuit - Damaged Fiber	Vendor	Closed	2018-07-20 12:09:16	2018-07-21 10:52:03
INC0015270	4 - Low	4 - Low	Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN	Circuit - Bumped Fiber	Vendor	Closed	2018-07-16 16:09:12	2018-07-16 16:12:44

Unscheduled Outages Detail

Ticket No.:	INC0015304
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN FIU034WFORSP4NN Peer RedClara Peer ANSP Peer AURA Peer NRAO Peer RNP
Current State:	Closed
Start Time:	2018-07-17 13:39:02
End Time:	2018-07-17 13:45:46
Description	The above assets are available after a brief outage. LANautilus Engineers have been stated the reason for the outage was a protection switch for an interruption on a link in Sao Paulo, Brazil, due to a gas station reform. The ETR for this is 23:30 UTC.

Ticket No.:	INC0015435
Subject:	Outage Resolved - AMPATH Providers Lanautilus and Atlantic Wave
Source Of Impact:	Vendor
Affected:	AMP-JACK-JACK-100GE-52411 FIU031WMI2SP3NN FIU031WMI2SP3NN - Sao Paulo - Miami AMPATH Peer CANARIE
Current State:	Closed
Start Time:	2018-07-20 12:09:16
End Time:	2018-07-21 10:52:03
Description	The above listed assets are currently now available. LANautilus and Atlantic Wave Engineers have been contacted, and the outage was caused by a fiber cut between Jacksonville and Miami. The fiber has been repaired. No further outages are expected.

Ticket No.:	INC0015270
Subject:	Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN Peer NRAO Peer AURA
Current State:	Closed
Start Time:	2018-07-16 16:09:12
End Time:	2018-07-16 16:12:44
Description	The above assets are available after a brief outage. LANautilus Engineers have identified a brief degradation in one of our links in Buenos Aires, Argentina, as the reason for the outage. At this time, the path is fully restored and under supervision. No further outage is expected.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	Title	Maintenance Type	Source Of Impact	Current State	Start Time (UTC)	End Time (UTC)

Scheduled Maintenances Detail

None during this report period

Downtime and Availability

AMPATH Nodes	Down Time	Reporting Period Availability	52 Week Availability
j480.ampath.net	00 hr 00 min	100.00000%	100.00000%
j480-2.ampath.net	00 hr 00 min	100.00000%	100.00000%

Aggregate AMPATH Core Nodes	0 days 0 hr 0 min	100.00000%	100.00000%

AMPATH Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
FIU033WSA1SP4NN	0 hr 10 min	99.89815%	99.88705%
FIU026UMI2SA1NN	00 hr 00 min	100.00000%	99.76763%
FIU030WMI2FORNN	00 hr 00 min	100.00000%	100.00000%
AMP-JACK-JACK-100GE-52411	22 hr 42 min	86.48030%	99.74143%
FIU034WFORSP4NN	0 hr 6 min	99.93320%	99.99872%
FIU020UMI2SP1NN	00 hr 00 min	100.00000%	92.26966%

Aggregate All AMPATH Backbone Circuits	0 days 22 hr 59 min	97.71861%	98.61075%

Upcoming Scheduled Maintenances

Ticket No.:	CHG0032926
Subject:	Maintenance Completed - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Customer
Affected:	FIU026UMI2SA1NN
Start Time:	2018-09-06 04:00:00
End Time:	2018-09-06 10:00:00
Description	The asset listed remained available while LANautilus engineers performed fiber relocation maintenance in St. Croix, US Virgin Island. Maintenance has been completed. No impact was observed.

Ticket No.:	CHG0032822
Subject:	Maintenance Completed - AMPATH Provider LANautilus FIU021UMI2SP1NN
Source Of Impact:	Vendor
Affected:	FIU021UMI2SP1NN
Start Time:	2018-08-26 03:00:00
End Time:	2018-08-26 08:00:00
Description	The above listed asset remained available while AMPATH Provider LANautilus performed circuit maintenance. Outages were anticipated. The entire window had been reserved.

Ticket No.:	CHG0033037
Subject:	Maintenance 2 of 2 - AMPATH Provider LANautilus (FIU026UMI2SA1NN)
Source Of Impact:	Vendor
Affected:
Start Time:	2018-09-19 04:00:00
End Time:	2018-09-19 10:00:00
Description	FIU026UMI2SA1NN The above listed asset will be unavailable while LANautilus perform fiber maintenance. Outages are expected; the entire window is reserved.

Ticket No.:	CHG0033036
Subject:	Maintenance 1 of 2 - AMPATH Provider LANautilus (FIU026UMI2SA1NN)
Source Of Impact:	Vendor
Affected:
Start Time:	2018-09-18 04:00:00
End Time:	2018-09-18 10:00:00
Description	FIU026UMI2SA1NN The above listed asset will be unavailable while LANautilus perform fiber maintenance. Outages are expected; the entire window is reserved.

Task Records not Included in this report

Task Number	Task Title	Reason not in Report
INC0014959	Outage Resolved - AMPATH Peer REUNA	Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report.