Generated Report for AMPATH

AMPATH Network Operations Report
2018-07-09 - 2018-07-15

AMPATH Network Operations Center

New Connections

Connector	Type	Date	Sponsor

Upgrades

None

New Services

None

Other

None

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)

INC0015041	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN	Hardware	Vendor	Closed	2018-07-10 15:55:57	2018-07-10 16:04:37
INC0015213	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN	Unannounced Maintenance	Vendor	Closed	2018-07-14 14:48:43	2018-07-15 00:33:44

Unscheduled Outages Detail

Ticket No.:	INC0015041
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN Provider LANautilus FIU026UMI2SA1NN
Current State:	Closed
Start Time:	2018-07-10 15:55:57
End Time:	2018-07-10 16:04:37
Description	The above asset is available. LANautilus engineers have been contacted and the outage was due to a blocked card on equipment in Hollywood. A card reset was applied, which restored all services. No further outages are expected.

Ticket No.:	INC0015213
Subject:	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN Provider LANautilus FIU033WSA1SP4NN
Current State:	Closed
Start Time:	2018-07-14 14:48:43
End Time:	2018-07-15 00:33:44
Description	The asset listed above is available. LANautilus engineers have been contacted and have investigated. The reason for the outage was a fiber cut. Repairs have been completed. No further outages are anticipated.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	Title	Maintenance Type	Source Of Impact	Current State	Start Time (UTC)	End Time (UTC)

Scheduled Maintenances Detail

None during this report period

Downtime and Availability

AMPATH Nodes	Down Time	Reporting Period Availability	52 Week Availability
j480.ampath.net	00 hr 00 min	100.00000%	100.00000%
j480-2.ampath.net	00 hr 00 min	100.00000%	100.00000%

Aggregate AMPATH Core Nodes	0 days 0 hr 0 min	100.00000%	100.00000%

AMPATH Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
FIU033WSA1SP4NN	9 hr 45 min	94.19625%	99.88900%
FIU026UMI2SA1NN	0 hr 8 min	99.91402%	99.76763%
FIU030WMI2FORNN	00 hr 00 min	100.00000%	100.00000%
AMP-JACK-JACK-100GE-52411	00 hr 00 min	100.00000%	100.00000%
FIU034WFORSP4NN	00 hr 00 min	100.00000%	100.00000%
FIU020UMI2SP1NN	00 hr 00 min	100.00000%	94.18223%

Aggregate All AMPATH Backbone Circuits	0 days 9 hr 53 min	99.01838%	98.97314%

Upcoming Scheduled Maintenances

Ticket No.:	CHG0032926
Subject:	Maintenance Completed - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Customer
Affected:	FIU026UMI2SA1NN
Start Time:	2018-09-06 04:00:00
End Time:	2018-09-06 10:00:00
Description	The asset listed remained available while LANautilus engineers performed fiber relocation maintenance in St. Croix, US Virgin Island. Maintenance has been completed. No impact was observed.

Ticket No.:	CHG0032280
Subject:	Maintenance Completed - AMPATH Provider LANautilus FIU031WMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU031WMI2SA1NN
Start Time:	2018-07-22 05:00:00
End Time:	2018-07-22 12:00:00
Description	Subject: Emergency Maintenance for July 22, 2018 *SERVICE AFFECTING* (Sparkle TT#: 34491) Date: Fri, 20 Jul 2018 11:52:12 +0000 From: NOC LANautilus To: ampath@tick.globalnoc.iu.edu , ampath-eng@ampath.net , jbezerra@fiu.edu , ops@ampath.net CC: NOC LANautilus Florida International University: Attached please find an Emergency Maintenance Notification for July 22, 2018. Sparkle Ticket Number: 34491 If you have any additional questions or concerns feel free to contact us. Sparkle Americas NOC USA +1-866-936-5668 BRA +55 21 2429-2520 ARG +54 11 3753-2079 LANautilus-NOC@tisparkle.com

Ticket No.:	CHG0032822
Subject:	Maintenance Completed - AMPATH Provider LANautilus FIU021UMI2SP1NN
Source Of Impact:	Vendor
Affected:	FIU021UMI2SP1NN
Start Time:	2018-08-26 03:00:00
End Time:	2018-08-26 08:00:00
Description	The above listed asset remained available while AMPATH Provider LANautilus performed circuit maintenance. Outages were anticipated. The entire window had been reserved.

Ticket No.:	CHG0033037
Subject:	Maintenance 2 of 2 - AMPATH Provider LANautilus (FIU026UMI2SA1NN)
Source Of Impact:	Vendor
Affected:
Start Time:	2018-09-19 04:00:00
End Time:	2018-09-19 10:00:00
Description	FIU026UMI2SA1NN The above listed asset will be unavailable while LANautilus perform fiber maintenance. Outages are expected; the entire window is reserved.

Ticket No.:	CHG0033036
Subject:	Maintenance 1 of 2 - AMPATH Provider LANautilus (FIU026UMI2SA1NN)
Source Of Impact:	Vendor
Affected:
Start Time:	2018-09-18 04:00:00
End Time:	2018-09-18 10:00:00
Description	FIU026UMI2SA1NN The above listed asset will be unavailable while LANautilus perform fiber maintenance. Outages are expected; the entire window is reserved.

Task Records not Included in this report

Task Number	Task Title	Reason not in Report
INC0014959	Outage Resolved - AMPATH Peer REUNA	Not in report because source of impact was set to customer. No circuits, nodes, or other elements were listed as impacted in the report.