AMPATH Network Operations Report
05/01/2017 - 05/07/2017

AMPATH Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Source Of Impact
Start Time (UTC)

End Time (UTC)





25701-Critical
1-Critical

Instability Resolved - AMPATH Core Node
SoftwareVendor
05/01/2017 2:27 PM
05/01/2017 3:19 PM






Unscheduled Outages Detail






Ticket No.:2570:59



Subject:Instability Resolved - AMPATH Core Node



Source Of Impact:Vendor



Affected:AMPATH Core Node
All Connectors and Peers



Start Time:Monday, May 1, 2017, 2:27 PM (1427) UTC



End Time:Monday, May 1, 2017, 3:19 PM (1519) UTC


Description:The above listed assets are currently stable. AMPATH engineers
have identified the outage was caused by a software problem and have instituted a code 
upgrade to repair all services across the core node except the connection to the 
Internet2 cross connect. A Later maintenance will be scheduled to bring that connection 
back up.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Source Of Impact
Start Time (UTC)
End Time (UTC)






None during this report period






Downtime and Availability







AMPATH Core NodesDown TimeReporting Period Availability52 Week Availability


j480.ampath.net0 hr 52 min99.48413%99.96300%
      
Aggregate AMPATH Core Nodes0 hr 52 min99.48413%99.96300%

	    

	    
AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


NONE0 hr 0 min100.00000%100.00000%
      
Aggregate All AMPATH Backbone Circuits0 hr 0 min100.00000%100.00000%



Upcoming Scheduled Maintenances





Ticket No.:2586:59



Subject:Maintenance - AMPATH Core Node



Affected:AMPATH Core Node
All Connectors and Peers



Start Time:Thursday, May 11, 2017, 3:30 AM (0330) UTC



End Time:Thursday, May 11, 2017, 5:30 AM (0530) UTC



Description:   The above listed assets will be unavailable while AMPATH Engineers perform
maintenance. The entire maintenance window is reserved.