AMPATH Network Operations Report
2021-12-13 - 2021-12-19

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0099486 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Cut Fiber Vendor Closed 2021-12-13 23:51:16 2021-12-14 10:40:17 0 days 10 hr 49 min
INC0099702 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-12-15 19:29:18 2021-12-15 19:29:19 0 days 0 hr 0 min
INC0099712 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-12-15 20:45:42 2021-12-15 20:45:43 0 days 0 hr 0 min
INC0099946 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNHardware Vendor Resolved 2021-12-18 16:16:27 2021-12-18 22:24:28 0 days 6 hr 8 min

Unscheduled Outages Detail


Ticket No.:INC0099486
Subject:Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-12-13 23:51:16
End Time:2021-12-14 10:40:17
Outgoing Notification TextThe listed asset is available. LANautilus Engineers have been contacted and isolated the issue to a fiber event between Santiago, Chile and Tiltil, Chile. Repairs are complete and service restored.


Ticket No.:INC0099702
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-12-15 19:29:18
End Time:2021-12-15 19:29:19
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undetermined.


Ticket No.:INC0099712
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-12-15 20:45:42
End Time:2021-12-15 20:45:43
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers reported the outage is indeterminate.


Ticket No.:INC0099946
Subject:Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-12-18 16:16:27
End Time:2021-12-18 22:24:28
Outgoing Notification TextThe listed asset is available. LANautilus Engineers reported the outage was due to a faulty card in Valaparaiso, Chile. All services have been restored. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN00 hr 00 min 100.00000% 97.57894%
FIU030WMI2FORNN00 hr 00 min 100.00000% 87.98564%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 99.74123%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 99.98108%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.77732%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.00491%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.98108%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 99.94397%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.98108%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.58301%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 98.61583%
FIU026UMI2SA1NN16 hr 57 min 89.91004% 98.02980%
JAX-CLK-SW01-JAX-CLK-SW02-100G00 hr 00 min 100.00000% 100.00000%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.41717%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.34078%

Aggregate All AMPATH Backbone Circuits0 days 16 hr 57 min 99.36938% 98.68511%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

None Currently Planned