AMPATH Network Operations Report
2021-11-29 - 2021-12-05

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0098312 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN & FIU033WSA1SP4NNSoftware Vendor Closed 2021-11-29 20:18:36 2021-11-29 20:19:50 0 days 0 hr 1 min
INC0098409 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NNUndetermined Vendor Closed 2021-11-30 20:52:03 2021-11-30 20:52:49 0 days 0 hr 0 min
INC0098504 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Closed 2021-12-01 20:20:49 2021-12-01 20:20:50 0 days 0 hr 0 min
INC0098540 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNNUndetermined Vendor Closed 2021-12-02 03:40:17 2021-12-02 03:41:17 0 days 0 hr 1 min
INC0098578 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NNCircuit - Bumped Fiber Vendor Closed 2021-12-02 13:42:52 2021-12-02 13:43:00 0 days 0 hr 0 min
INC0098611 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NNUndetermined Vendor Closed 2021-12-02 17:43:54 2021-12-02 17:43:55 0 days 0 hr 0 min
INC0098782 2 - High2 - High Availability - AMPATH Provider LANautilus FIU036WPANSA1NNUndetermined Vendor On Hold 2021-12-05 10:11:52 2021-12-05 14:01:53 0 days 3 hr 50 min

Unscheduled Outages Detail


Ticket No.:INC0098312
Subject:Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN & FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-11-29 20:18:36
End Time:2021-11-29 20:19:50
Outgoing Notification TextThe listed assets are available following a brief outage. LANautilus Engineers have been contacted. The outage was due to a brief degradation in the network, that resolved with no intervention necessary. No further impact is expected.


Ticket No.:INC0098409
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:Closed
Start Time:2021-11-30 20:52:03
End Time:2021-11-30 20:52:49
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0098504
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Closed
Start Time:2021-12-01 20:20:49
End Time:2021-12-01 20:20:50
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undetermined.


Ticket No.:INC0098540
Subject:Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
Current State:Closed
Start Time:2021-12-02 03:40:17
End Time:2021-12-02 03:41:17
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers reported the outage is indeterminate. All services have been restored. No further outages are expected.


Ticket No.:INC0098578
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Closed
Start Time:2021-12-02 13:42:52
End Time:2021-12-02 13:43:00
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers isolated the issue to an event due to sidewalk maintenance. No further outages are expected.


Ticket No.:INC0098611
Subject:Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Current State:Closed
Start Time:2021-12-02 17:43:54
End Time:2021-12-02 17:43:55
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0098782
Subject:Availability - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:On Hold
Start Time:2021-12-05 10:11:52
End Time:2021-12-05 14:01:53
Outgoing Notification TextThe listed asset is available following an outage. LANautilus Engineers have been contacted but the reason for the outage is still being investigated. Updates will be provided when they are available.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 1 min 99.98776% 97.47271%
FIU030WMI2FORNN00 hr 00 min 100.00000% 87.97443%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 99.74123%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 99.98108%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.73786%
FIU036WPANSA1NN3 hr 50 min 97.71048% 99.00491%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.98108%
FIU020UMI2SP3NN0 hr 1 min 99.98776% 99.94359%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.98108%
FIU034WFORSP4NN0 hr 0 min 99.99835% 99.50718%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 98.54426%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 98.22985%
JAX-CLK-SW01-JAX-CLK-SW02-100G00 hr 00 min 100.00000% 100.00000%
FIU031WCRPPANNN0 hr 1 min 99.99008% 99.41717%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.34078%
Aggregate All AMPATH Backbone Circuits0 days 3 hr 54 min 99.85465% 98.67858%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0056085
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-12-11 05:00:00
End Time:2021-12-12 04:45:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.