AMPATH Network Operations Report
2021-11-22 - 2021-11-28

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

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New Services


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Other


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Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0097863 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NNUndetermined Vendor Closed 2021-11-22 12:50:53 2021-11-22 12:50:54 0 days 0 hr 0 min
INC0097959 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2021-11-23 12:01:45
2021-11-23 14:09:47 		2021-11-23 12:01:46
2021-11-23 14:09:48 		0 days 0 hr 0 min
0 days 0 hr 0 min
INC0098124 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2021-11-25 13:10:50 2021-11-25 13:10:51 0 days 0 hr 0 min
INC0098131 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NNUndetermined Vendor Resolved 2021-11-25 16:12:50 2021-11-25 16:12:51 0 days 0 hr 0 min
INC0098134 4 - Low2 - High Brief Outage - AMPATH Circuit Provider FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-11-25 18:14:41
2021-11-25 20:44:45 		2021-11-25 18:14:42
2021-11-25 20:44:46 		0 days 0 hr 0 min
0 days 0 hr 0 min
INC0098150 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-11-26 11:19:09
2021-11-26 14:49:51
2021-11-26 18:47:55 		2021-11-26 11:19:10
2021-11-26 14:49:52
2021-11-26 18:47:56 		0 days 0 hr 0 min
0 days 0 hr 0 min
0 days 0 hr 0 min
INC0098176 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Cut Fiber Vendor Resolved 2021-11-26 20:53:13 2021-11-27 07:45:12 0 days 10 hr 51 min

Unscheduled Outages Detail


Ticket No.:INC0097863
Subject:Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:Closed
Start Time:2021-11-22 12:50:53
End Time:2021-11-22 12:50:54
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0097959
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-11-23 12:01:45
End Time:2021-11-23 12:01:46
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers identified a brief degradation in Chile. Updates will be provided when they are available.


Ticket No.:INC0098124
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-11-25 13:10:50
End Time:2021-11-25 13:10:51
Outgoing Notification TextThe listed asset is available. LANautilus Engineers have been contacted. The outage was caused by a brief degradation in Buenos Aires which recovered without intervention.


Ticket No.:INC0098131
Subject:Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:Resolved
Start Time:2021-11-25 16:12:50
End Time:2021-11-25 16:12:51
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is indeterminate.


Ticket No.:INC0098134
Subject:Brief Outage - AMPATH Circuit Provider FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-11-25 18:14:41
End Time:2021-11-25 18:14:42
Outgoing Notification TextThe listed asset was briefly unavailable. LANautilus Engineers have been contacted. The reason for the outage was a brief degradation in the network.


Ticket No.:INC0098150
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-11-26 11:19:09
End Time:2021-11-26 11:19:10
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The brief hits are due to a brief degredation in various locations of Chile.


Ticket No.:INC0098176
Subject:Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-11-26 20:53:13
End Time:2021-11-27 07:45:12
Outgoing Notification TextThe listed asset is currently available. LANautilus Engineers reported the outage was due to a fiber cut between Valparaiso and Santiago, Chile. All services have been restored. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration
CHG0056120 Maintenance Complete - AMPATH Core Node Hardware Internal Closed 2021-11-23 03:25:112021-11-23 04:54:05 0 days 1 hr 28 min

Scheduled Maintenances Detail


Ticket No.:CHG0056120
Subject:Maintenance Complete - AMPATH Core Node
Source Of Impact: Internal
Affected:AMPATH-BOCA-MIAMI-DF
MON- FIU/FTZ-MI3_WAVE-003
MON- FIU/MI3-SP3_WAVE-001
Connectors:
ALMA
ANSP
Angola Cables
AURA
RedClara
REUNA
RNP
Rubin Obs
Tenet
UPR
Current State:Closed
Start Time:2021-11-23 03:25:11
End Time:2021-11-23 04:54:05
Outgoing Notification Text**This maintenance is complete** The AmLight team has executed a Maintenance Window to perform a hardware replacement on a core node to solve an interface issue. No further outages are expected.


Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 0 min 99.99950% 97.47275%
FIU030WMI2FORNN00 hr 00 min 100.00000% 87.97443%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 99.74123%
MON- FIU/MI3-SP3_WAVE-0011 hr 28 min 99.11805% 99.98108%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.73786%
FIU036WPANSA1NN0 hr 0 min 99.99967% 99.04870%
AMPATH-BOCA-MIAMI-DF1 hr 28 min 99.11805% 99.98108%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 99.94382%
MON- FIU/FTZ-MI3_WAVE-0031 hr 28 min 99.11805% 99.98108%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.49367%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 98.54426%
FIU026UMI2SA1NN10 hr 52 min 93.53107% 97.83052%
JAX-CLK-SW01-JAX-CLK-SW02-100G00 hr 00 min 100.00000% 100.00000%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.41736%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.32673%
Aggregate All AMPATH Backbone Circuits0 days 15 hr 18 min 99.43027% 98.65466%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0056085
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-12-11 05:00:00
End Time:2021-12-12 04:45:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.