AMPATH Network Operations Report
2021-11-15 - 2021-11-21

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0097263 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NNSoftware Vendor Resolved 2021-11-15 03:20:50 2021-11-15 03:20:51 0 days 0 hr 0 min
INC0097294 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NNCircuit - Damaged Fiber Vendor Closed 2021-11-15 15:43:53 2021-11-16 08:43:58 0 days 17 hr 0 min
INC0097514 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNSoftware Vendor Resolved 2021-11-17 16:46:45 2021-11-17 16:46:46 0 days 0 hr 0 min
INC0097578 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2021-11-18 08:52:05 2021-11-18 08:53:05 0 days 0 hr 1 min
INC0097704 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNNUndetermined Vendor Resolved 2021-11-19 16:40:04 2021-11-19 16:40:05 0 days 0 hr 0 min
INC0097746 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NNUndetermined Vendor On Hold 2021-11-20 05:26:49 2021-11-20 05:26:55 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0097263
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:Resolved
Start Time:2021-11-15 03:20:50
End Time:2021-11-15 03:20:51
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The outage was caused by a brief degradation in Chile that recovered without any intervention. No further impact is expected.


Ticket No.:INC0097294
Subject:Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:Closed
Start Time:2021-11-15 15:43:53
End Time:2021-11-16 08:43:58
Outgoing Notification TextThe listed asset is available. LANautilus Engineers have isolated the outage to road work resulting in an accidental tree fall damaging fiber. The fiber has been repaired and service restored. No further outages are expected.


Ticket No.:INC0097514
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-11-17 16:46:45
End Time:2021-11-17 16:46:46
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The outage was due to a brief oscilation between Escalada and Buenos Aires, Argentina. No further impact is expected.


Ticket No.:INC0097578
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-11-18 08:52:05
End Time:2021-11-18 08:53:05
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undetermined. No further outages are anticipated.


Ticket No.:INC0097704
Subject:Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
Current State:Resolved
Start Time:2021-11-19 16:40:04
End Time:2021-11-19 16:40:05
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is indeterminate.


Ticket No.:INC0097746
Subject:Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:On Hold
Start Time:2021-11-20 05:26:49
End Time:2021-11-20 05:26:55
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 1 min 99.98991% 97.45716%
FIU030WMI2FORNN00 hr 00 min 100.00000% 87.97443%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 99.74123%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 99.99795%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.73786%
FIU036WPANSA1NN17 hr 0 min 89.87994% 99.04870%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.99795%
FIU020UMI2SP3NN0 hr 0 min 99.99901% 99.94382%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99795%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.49367%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 98.54331%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 97.95405%
JAX-CLK-SW01-JAX-CLK-SW02-100G00 hr 00 min 100.00000% 100.00000%
FIU031WCRPPANNN0 hr 0 min 99.99983% 99.41736%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.32673%
Aggregate All AMPATH Backbone Circuits0 days 17 hr 1 min 99.36679% 98.66451%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0056120
Subject:Maintenance - AMPATH Core Node
Source Of Impact: Internal
Affected:AMPATH-BOCA-MIAMI-DF
MON-
FIU/FTZ-MI3_WAVE-003
MON-
FIU/MI3-SP3_WAVE-001
Connectors:
ALMA
ANSP
Angola Cables
AURA
RedClara
REUNA
RNP
Rubin Obs
Tenet
UPR
Start Time:2021-11-23 03:00:00
End Time:2021-11-23 06:00:00
Outgoing Notification TextThe AmLight team will execute a Maintenance Window to perform a hardware replacement on a core node to solve an interface issue. Expect downtime during the replacement. Services with redundancy will be switched to the backup path.


Ticket No.:CHG0056085
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-12-11 05:00:00
End Time:2021-12-12 04:45:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.