AMPATH Network Operations Report
2021-11-08 - 2021-11-14
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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None
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0096712 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN | Other | Vendor | Closed | 2021-11-08 16:20:34 | 2021-11-08 16:21:47 | 0 days 0 hr 1 min |
INC0096763 | 2 - High | 2 - High | Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) | Unannounced Maintenance | Vendor | Resolved | 2021-11-09 05:40:41 | 2021-11-09 07:58:14 | 0 days 2 hr 17 min |
INC0096833 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN | Undetermined | Vendor | Closed | 2021-11-09 19:51:01 | 2021-11-09 19:51:40 | 0 days 0 hr 0 min |
INC0097017 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Resolved | 2021-11-11 16:25:49 | 2021-11-11 20:39:49 | 0 days 4 hr 14 min |
INC0097054 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN and FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2021-11-12 00:32:46 | 2021-11-12 00:32:51 | 0 days 0 hr 0 min |
INC0097167 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Resolved | 2021-11-13 05:11:49 | 2021-11-13 05:11:56 | 0 days 0 hr 0 min |
INC0097190 | 2 - High | 2 - High | Availability - AMPATH Provider LANautilus FIU036WPANSA1NN | Circuit - Cut Fiber | Vendor | Resolved | 2021-11-13 13:30:49 | 2021-11-14 16:54:48 | 1 days 3 hr 23 min |
Ticket No.: | INC0096712 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN |
Source Of Impact: | Vendor |
Affected: | FIU036WPANSA1NN |
Current State: | Closed |
Start Time: | 2021-11-08 16:20:34 |
End Time: | 2021-11-08 16:21:47 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers detected a Protection swith on our network between Quilipue-Quilicura, Chile. No furhter outages are expected. |
Ticket No.: | INC0096763 |
Subject: | Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502
Florida International University |
Current State: | Resolved |
Start Time: | 2021-11-09 05:40:41 |
End Time: | 2021-11-09 07:58:14 |
Outgoing Notification Text | The listed asset is currently available. FIU Engineers have been contacted. The reason for outage is due to maintenance. Maintenance is complete. |
Ticket No.: | INC0096833 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN |
Source Of Impact: | Vendor |
Affected: | FIU031WCRPPANNN |
Current State: | Closed |
Start Time: | 2021-11-09 19:51:01 |
End Time: | 2021-11-09 19:51:40 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers have been contacted. Updates will be provided when they are available. |
Ticket No.: | INC0097017 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-11-11 16:25:49 |
End Time: | 2021-11-11 20:39:49 |
Outgoing Notification Text | The listed asset is available. LANautilus Engineers isolated the issue to a fiber cut between Santiago and Til Til, Chile. Repairs have been completed and no further outages expected. |
Ticket No.: | INC0097054 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN and FIU033WSA1SP4NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN
FIU033WSA1SP4NN |
Current State: | Closed |
Start Time: | 2021-11-12 00:32:46 |
End Time: | 2021-11-12 00:32:51 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is indeterminate. Updates will be provided when they are available. |
Ticket No.: | INC0097167 |
Subject: | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN |
Source Of Impact: | Vendor |
Affected: | FIU020UMI2SP3NN |
Current State: | Resolved |
Start Time: | 2021-11-13 05:11:49 |
End Time: | 2021-11-13 05:11:56 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers reported the reason for the outage is indeterminate. |
Ticket No.: | INC0097190 |
Subject: | Availability - AMPATH Provider LANautilus FIU036WPANSA1NN |
Source Of Impact: | Vendor |
Affected: | FIU036WPANSA1NN |
Current State: | Resolved |
Start Time: | 2021-11-13 13:30:49 |
End Time: | 2021-11-14 16:54:48 |
Outgoing Notification Text | The listed asset is available. LANautilus Engineers have been contacted and determined a fiber cut has taken place. Testing indicated the second fiber cut to be approximately 8 kilometers from the initial cut. Field Operations arrived at fault point and were able to repair the fiber and restore the service. No further outages are expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 0 hr 0 min | 99.99917% | 97.30533% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 87.97443% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 99.74123% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 99.99795% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 2 hr 17 min | 98.63541% | 99.71243% |
FIU036WPANSA1NN | 1 days 3 hr 25 min | 83.67854% | 99.24225% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.99795% |
FIU020UMI2SP3NN | 0 hr 0 min | 99.99802% | 99.94384% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99795% |
FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.32176% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 98.54331% |
FIU026UMI2SA1NN | 4 hr 14 min | 97.48015% | 97.60720% |
JAX-CLK-SW01-JAX-CLK-SW02-100G | 00 hr 00 min | 100.00000% | 100.00000% |
FIU031WCRPPANNN | 0 hr 0 min | 99.99355% | 99.41736% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.32673% |
Aggregate All AMPATH Backbone Circuits | 1 days 9 hr 57 min | 98.73655% | 98.63311% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
Ticket No.: | CHG0055768 |
Subject: | Maintenance - AMPATH Provider Crown Castle |
Source Of Impact: | Vendor |
Affected: | AMPATH-BOCA-MIAMI-DF |
Start Time: | 2021-11-20 05:00:00 |
End Time: | 2021-11-20 12:00:00 |
Outgoing Notification Text | The affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved. |