AMPATH Network Operations Report
2021-11-08 - 2021-11-14

AMPATH Network Operations Center

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Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0096712 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NNOther Vendor Closed 2021-11-08 16:20:34 2021-11-08 16:21:47 0 days 0 hr 1 min
INC0096763 2 - High2 - High Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary)Unannounced Maintenance Vendor Resolved 2021-11-09 05:40:41 2021-11-09 07:58:14 0 days 2 hr 17 min
INC0096833 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNNUndetermined Vendor Closed 2021-11-09 19:51:01 2021-11-09 19:51:40 0 days 0 hr 0 min
INC0097017 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Cut Fiber Vendor Resolved 2021-11-11 16:25:49 2021-11-11 20:39:49 0 days 4 hr 14 min
INC0097054 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN and FIU033WSA1SP4NNUndetermined Vendor Closed 2021-11-12 00:32:46 2021-11-12 00:32:51 0 days 0 hr 0 min
INC0097167 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NNUndetermined Vendor Resolved 2021-11-13 05:11:49 2021-11-13 05:11:56 0 days 0 hr 0 min
INC0097190 2 - High2 - High Availability - AMPATH Provider LANautilus FIU036WPANSA1NNCircuit - Cut Fiber Vendor Resolved 2021-11-13 13:30:49 2021-11-14 16:54:48 1 days 3 hr 23 min

Unscheduled Outages Detail


Ticket No.:INC0096712
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:Closed
Start Time:2021-11-08 16:20:34
End Time:2021-11-08 16:21:47
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers detected a Protection swith on our network between Quilipue-Quilicura, Chile. No furhter outages are expected.


Ticket No.:INC0096763
Subject:Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01502
Florida International University
Current State:Resolved
Start Time:2021-11-09 05:40:41
End Time:2021-11-09 07:58:14
Outgoing Notification TextThe listed asset is currently available. FIU Engineers have been contacted. The reason for outage is due to maintenance. Maintenance is complete.


Ticket No.:INC0096833
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU031WCRPPANNN
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
Current State:Closed
Start Time:2021-11-09 19:51:01
End Time:2021-11-09 19:51:40
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0097017
Subject:Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-11-11 16:25:49
End Time:2021-11-11 20:39:49
Outgoing Notification TextThe listed asset is available. LANautilus Engineers isolated the issue to a fiber cut between Santiago and Til Til, Chile. Repairs have been completed and no further outages expected.


Ticket No.:INC0097054
Subject:Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN and FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-11-12 00:32:46
End Time:2021-11-12 00:32:51
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is indeterminate. Updates will be provided when they are available.


Ticket No.:INC0097167
Subject:Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Resolved
Start Time:2021-11-13 05:11:49
End Time:2021-11-13 05:11:56
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers reported the reason for the outage is indeterminate.


Ticket No.:INC0097190
Subject:Availability - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:Resolved
Start Time:2021-11-13 13:30:49
End Time:2021-11-14 16:54:48
Outgoing Notification TextThe listed asset is available. LANautilus Engineers have been contacted and determined a fiber cut has taken place. Testing indicated the second fiber cut to be approximately 8 kilometers from the initial cut. Field Operations arrived at fault point and were able to repair the fiber and restore the service. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 0 min 99.99917% 97.30533%
FIU030WMI2FORNN00 hr 00 min 100.00000% 87.97443%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 99.74123%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 99.99795%
AMP-JACKSONVILLE-MIAMI-100GE-015022 hr 17 min 98.63541% 99.71243%
FIU036WPANSA1NN1 days 3 hr 25 min 83.67854% 99.24225%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.99795%
FIU020UMI2SP3NN0 hr 0 min 99.99802% 99.94384%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99795%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.32176%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 98.54331%
FIU026UMI2SA1NN4 hr 14 min 97.48015% 97.60720%
JAX-CLK-SW01-JAX-CLK-SW02-100G00 hr 00 min 100.00000% 100.00000%
FIU031WCRPPANNN0 hr 0 min 99.99355% 99.41736%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.32673%

Aggregate All AMPATH Backbone Circuits1 days 9 hr 57 min 98.73655% 98.63311%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

Ticket No.:CHG0055768
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-11-20 05:00:00
End Time:2021-11-20 12:00:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.