AMPATH Network Operations Report
2021-10-25 - 2021-10-31

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0095402 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-10-25 19:16:42 2021-10-25 19:16:43 0 days 0 hr 0 min
INC0095525 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-10-26 19:11:36 2021-10-26 19:11:51 0 days 0 hr 0 min
INC0095595 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNSoftware Vendor Resolved 2021-10-27 14:09:51 2021-10-27 14:09:52 0 days 0 hr 0 min
INC0095613 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NNUndetermined Vendor Closed 2021-10-27 17:14:23 2021-10-27 17:14:24 0 days 0 hr 0 min
INC0095614 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2021-10-27 17:14:24 2021-10-27 17:14:25 0 days 0 hr 0 min
INC0095621 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNSoftware Vendor Resolved 2021-10-27 18:47:06 2021-10-27 18:47:07 0 days 0 hr 0 min
INC0095652 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NNCircuit - Cut Fiber Vendor Closed 2021-10-27 22:39:57 2021-10-27 22:40:00 0 days 0 hr 0 min
INC0095923 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-10-29 21:08:05 2021-10-29 21:08:22 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0095402
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-10-25 19:16:42
End Time:2021-10-25 19:16:43
Outgoing Notification TextThe listed asset was briefly unavailable. LANautilus Engineers have been contacted; however, the reason for the outage is undetermined. No further outages are expected.


Ticket No.:INC0095525
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-10-26 19:11:36
End Time:2021-10-26 19:11:51
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The outage was due to a brief degradation in the network. No further impact is expected.


Ticket No.:INC0095595
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-10-27 14:09:51
End Time:2021-10-27 14:09:52
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The outage was due to a brief degradation on the network in Fort Amador, Panama. It recovered without intervention, and no further impact is expected.


Ticket No.:INC0095613
Subject:Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Closed
Start Time:2021-10-27 17:14:23
End Time:2021-10-27 17:14:24
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is indeterminate.


Ticket No.:INC0095614
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-10-27 17:14:24
End Time:2021-10-27 17:14:25
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is indeterminate.


Ticket No.:INC0095621
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-10-27 18:47:06
End Time:2021-10-27 18:47:07
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The outage was due to a brief degradation on the network in Peru which recovered without intervention. No further impact is expected.


Ticket No.:INC0095652
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Closed
Start Time:2021-10-27 22:39:57
End Time:2021-10-27 22:40:00
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have stated the circuit bounced from being moved to a protected circuit due to a fiber cut on San Pablo.


Ticket No.:INC0095923
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-10-29 21:08:05
End Time:2021-10-29 21:08:22
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undetermined.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

CHG0055424 Maintenance Complete - AMPATH Core Node Software Internal Closed 2021-10-30 04:35:592021-10-30 04:46:47 0 days 0 hr 10 min

Scheduled Maintenances Detail


Ticket No.:CHG0055424
Subject:Maintenance Complete - AMPATH Core Node
Source Of Impact: Internal
Affected:AMPATH-BOCA-MIAMI-DF
MON- FIU/FTZ-MI3_WAVE-003
MON- FIU/MI3-SP3_WAVE-001
Current State:Closed
Start Time:2021-10-30 04:35:59
End Time:2021-10-30 04:46:47
Outgoing Notification TextThe listed assets may remain available while AMPATH Engineers perform node maintenance.


Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 0 min 99.99983% 97.17439%
FIU030WMI2FORNN00 hr 00 min 100.00000% 87.97443%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 99.74123%
MON- FIU/MI3-SP3_WAVE-0010 hr 10 min 99.89286% 99.99795%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.70762%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.63114%
AMPATH-BOCA-MIAMI-DF0 hr 10 min 99.89286% 99.99795%
FIU020UMI2SP3NN0 hr 0 min 99.99934% 99.94388%
MON- FIU/FTZ-MI3_WAVE-0030 hr 10 min 99.89286% 99.99795%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.23270%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 98.54331%
FIU026UMI2SA1NN0 hr 0 min 99.99421% 97.65526%
JAX-CLK-SW01-JAX-CLK-SW02-100G00 hr 00 min 100.00000% 100.00000%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.41748%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.32673%

Aggregate All AMPATH Backbone Circuits0 days 0 hr 33 min 99.97950% 98.64638%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

None Currently Planned