AMPATH Network Operations Report
2021-10-18 - 2021-10-24

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0094785 2 - High2 - High Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)Circuit - Cut Fiber Vendor Closed 2021-10-18 20:03:52 2021-10-19 10:17:57 0 days 14 hr 14 min
INC0094920 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Damaged Fiber Vendor Closed 2021-10-19 22:05:18 2021-10-20 18:41:34 0 days 20 hr 36 min
INC0095127 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Closed 2021-10-21 17:54:21 2021-10-21 17:54:22 0 days 0 hr 0 min
INC0095250 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-10-22 23:10:28 2021-10-22 23:10:29 0 days 0 hr 0 min
INC0095279 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Cut Fiber Vendor Resolved 2021-10-23 09:35:34 2021-10-23 20:32:35 0 days 10 hr 57 min
INC0095330 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Damaged Fiber Vendor Resolved 2021-10-24 15:42:38 2021-10-24 18:43:39 0 days 3 hr 1 min

Unscheduled Outages Detail


Ticket No.:INC0094785
Subject:Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Current State:Closed
Start Time:2021-10-18 20:03:52
End Time:2021-10-19 10:17:57
Outgoing Notification TextThe listed asset is now vailable. Vendor Engineers have reported the outage was due to a fiber cut in the Tampa area. Engineers have confirmed that they are now hands off, and all services have restored. No further impact is expected.


Ticket No.:INC0094920
Subject:Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-10-19 22:05:18
End Time:2021-10-20 18:41:34
Outgoing Notification TextThe listed asset is available. LANautilus Engineers have been contacted and the outage was due to a fiber cut in Valparaiso, Chile due vandalism. Repairs are complete, and technicians are hands off No further impact is expected.


Ticket No.:INC0095127
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2021-10-21 17:54:21
End Time:2021-10-21 17:54:22
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undetermined and no further outages are anticipated.


Ticket No.:INC0095250
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-10-22 23:10:28
End Time:2021-10-22 23:10:29
Outgoing Notification TextThe listed asset is available following a brief outage. LANautilus Engineers have detected a brief oscillation in Valparaiso, Chile. Due to the briefness of the event the RFO can not be determined.


Ticket No.:INC0095279
Subject:Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-10-23 09:35:34
End Time:2021-10-23 20:32:35
Outgoing Notification TextThe listed asset is available. LANautilus Engineers have been contacted. The reason for the outage is due to a fiber cut in Santiago, Chile. Services have been restored.


Ticket No.:INC0095330
Subject:Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-10-24 15:42:38
End Time:2021-10-24 18:43:39
Outgoing Notification TextThe listed asset was unavailable. LANautilus Engineers have been contacted. The outage was due to a fiber event in Chile. After the technicians repaired the fiber event service restored. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%

Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN00 hr 00 min 100.00000% 97.05677%
FIU030WMI2FORNN00 hr 00 min 100.00000% 87.97443%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 99.74123%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.68572%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.63114%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 100.00000%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 99.82626%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.23270%
AMP-JACKSONVILLE-MIAMI-100GE-0150314 hr 14 min 91.52694% 98.19989%
FIU026UMI2SA1NN1 days 10 hr 34 min 79.42126% 97.54231%
JAX-CLK-SW01-JAX-CLK-SW02-100G00 hr 00 min 100.00000% 100.00000%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.41745%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.32673%

Aggregate All AMPATH Backbone Circuits2 days 0 hr 48 min 98.18426% 98.60215%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

None Currently Planned