AMPATH Network Operations Report
2021-10-18 - 2021-10-24
AMPATH Network Operations Center
Connector | Type | Date | Sponsor |
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Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
INC0094785 | 2 - High | 2 - High | Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) | Circuit - Cut Fiber | Vendor | Closed | 2021-10-18 20:03:52 | 2021-10-19 10:17:57 | 0 days 14 hr 14 min |
INC0094920 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Damaged Fiber | Vendor | Closed | 2021-10-19 22:05:18 | 2021-10-20 18:41:34 | 0 days 20 hr 36 min |
INC0095127 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2021-10-21 17:54:21 | 2021-10-21 17:54:22 | 0 days 0 hr 0 min |
INC0095250 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-10-22 23:10:28 | 2021-10-22 23:10:29 | 0 days 0 hr 0 min |
INC0095279 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Resolved | 2021-10-23 09:35:34 | 2021-10-23 20:32:35 | 0 days 10 hr 57 min |
INC0095330 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Damaged Fiber | Vendor | Resolved | 2021-10-24 15:42:38 | 2021-10-24 18:43:39 | 0 days 3 hr 1 min |
Ticket No.: | INC0094785 |
Subject: | Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) |
Source Of Impact: | Vendor |
Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503 |
Current State: | Closed |
Start Time: | 2021-10-18 20:03:52 |
End Time: | 2021-10-19 10:17:57 |
Outgoing Notification Text | The listed asset is now vailable. Vendor Engineers have reported the outage was due to a fiber cut in the Tampa area. Engineers have confirmed that they are now hands off, and all services have restored. No further impact is expected. |
Ticket No.: | INC0094920 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2021-10-19 22:05:18 |
End Time: | 2021-10-20 18:41:34 |
Outgoing Notification Text | The listed asset is available. LANautilus Engineers have been contacted and the outage was due to a fiber cut in Valparaiso, Chile due vandalism. Repairs are complete, and technicians are hands off No further impact is expected. |
Ticket No.: | INC0095127 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Closed |
Start Time: | 2021-10-21 17:54:21 |
End Time: | 2021-10-21 17:54:22 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undetermined and no further outages are anticipated. |
Ticket No.: | INC0095250 |
Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-10-22 23:10:28 |
End Time: | 2021-10-22 23:10:29 |
Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers have detected a brief oscillation in Valparaiso, Chile. Due to the briefness of the event the RFO can not be determined. |
Ticket No.: | INC0095279 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-10-23 09:35:34 |
End Time: | 2021-10-23 20:32:35 |
Outgoing Notification Text | The listed asset is available. LANautilus Engineers have been contacted. The reason for the outage is due to a fiber cut in Santiago, Chile. Services have been restored. |
Ticket No.: | INC0095330 |
Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
Source Of Impact: | Vendor |
Affected: | FIU026UMI2SA1NN |
Current State: | Resolved |
Start Time: | 2021-10-24 15:42:38 |
End Time: | 2021-10-24 18:43:39 |
Outgoing Notification Text | The listed asset was unavailable. LANautilus Engineers have been contacted. The outage was due to a fiber event in Chile. After the technicians repaired the fiber event service restored. No further outages are expected. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 97.05677% |
FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 87.97443% |
FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 99.74123% |
MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.68572% |
FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.63114% |
AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 100.00000% |
FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.82626% |
MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.23270% |
AMP-JACKSONVILLE-MIAMI-100GE-01503 | 14 hr 14 min | 91.52694% | 98.19989% |
FIU026UMI2SA1NN | 1 days 10 hr 34 min | 79.42126% | 97.54231% |
JAX-CLK-SW01-JAX-CLK-SW02-100G | 00 hr 00 min | 100.00000% | 100.00000% |
FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.41745% |
FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.32673% |
Aggregate All AMPATH Backbone Circuits | 2 days 0 hr 48 min | 98.18426% | 98.60215% |
AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |